It was my third order and as always, the printed products as well as the service are perfect. It takes a few days till the printed boxes are being sent but these are individualized products so I think... See more
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overall a good experience, but the custom print on the lunch box is not of high quality. it can be easily scratched out. there is no protection layer on it for a durable solution.
Company replied
I have order a bottle and I choose my daughter favourite character. She is so happy, she drinks more water now. Super .
Perfect item, just as I designed it. Very fast delivery. Excellent service.
Company details
Written by the company
MyMepal is uitgegroeid tot een internationale webshop met een uitgebreid Mepal assortiment en de nieuwste bedrukkingstechnieken. Je kunt op de MyMepal site niet alleen je eigen Mepal lunchbox, schoolbeker en diverse drink- en waterflessen samenstellen qua kleur en bedrukking, maar ook thermomokken, lunchpots, theedozen en kraamcadeaus personaliseren.
Contact info
Nijverheidsweg Noord 130-5, 3812 PN, Amersfoort, Netherlands
- +31 33 448 1097
- contact@mymepal.com
- mymepal.com
5* product and fast delivery
Super fast delivered
Exactly what we expect
Very happy with all items
My child loves it 😍
Good quality✅
Good quality✅
good price✅
⭐⭐⭐⭐⭐
easy to use
Beautiful design
Good quality
Great quality and handy with separate bowl and fork, ideal as a snack box and for sandwiches
Great customer service.
I Love MyMepal and the Service
I Love MyMepal and the Service. We are fully equipped with the boxes and use nothing else
Easy to open for small kids
My son is 4 years old and ready to go to basic school. He is so happy to bring his water bottle and lunch box with his name on. Easy to open for small kids.
Printing is clear and it looks super nice.
Horrible customer service
I made a mistake on one of two mymepal boxes I ordered. I immediately realized it after payment and wrote to the contact mymepal email address explaining the mistake I had made and requesting either the order be canceled so I could reorder or that the mistake (an error in the size of an image) be corrected for me prior to production. It was 9pm at night. The next morning at 9am - I emailed again (2x) and called. After several attempts I finally got through to someone in customer service and explained that I had sent three emails already and wanted to make sure the image was corrected. The lady said she would follow up (since she acknowledged that I had written to the right address immediately) and would email me with a "solution". Despite several follow up emails and calls - I did not get a response and the following day the box arrived (with the image mistaken). On the plus side - their production is fast. On the negative their customer service is horrible and an easily fixable mistake was ignored, so my son was very disappointed. I will not purchase from them again and do not recommend them.

Reply from Mymepal
I Just love it
I Just love it. All my three childeren has lunchbox and drinkingbottle of mypall
Just perfect
Great Products
Great Products. Easy way to personalize the Design in the Order process. Quick Delivery.
Well printed
Well printed, overall no problems and delivered in about 3 days which was fine for me.
Easy to design and be able to review…
Easy to design and be able to review your result online.
Quick response from the customer service and helped me to reprint one lunch box. I Will purchase again.
Incredible quality and superb prints!
I was familier with the quality of Mepal but searching the web I stumbled on MyMepal where you could personalise Mepal goodies. As my Kid many times came home from school with something missing in his back pack and the search who had his stuff, this was the solution! And it came with incredible quality and superb prints! I also love the fact that you can put all of it in the dishwasher with no worries! Nothing but love!
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