The customer service representative was very knowledgeable, Her name is Mori. She patiently explained all the different products to me,step by step.She will also follow up once a month. If l have any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I must say over the years I’ve bought more fungus meds than you can imagine. Since starting the Univia fungal pens, the fungus in my husband’s toes has made a significant improvement. We’re on pen #2... See more
Company replied
In a month of treatment I already see a big progress using Lunavia on my toe nails affected by fungus. I confess I was skeptical about this medication after so many treatments with unfruitful results... See more
Company replied
Francine is an amazing consultant!! She was very knowledgeable and thorough in explaining everything I needed to do when I receive my order. With her guidance and expertise I am sure that I will get t... See more
Company replied
Company details
Written by the company
At Lunavia, we are dedicated to providing high-quality solutions for skincare with your comfort and care in mind. Our mission is to combine trusted ingredients with innovative application methods to support skin hygiene and help you feel confident every step of the way.
Contact info
1111B S Governors Ave # 80212, 19904, Dover, United States
- 1-302-335-7108
- support@mylunavia.com
- mylunavia.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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I AM starting to see results!
13 July 2026
Unprompted review
Reply from Lunavia
Hey Karen,
Thank you so much for the 4-star rating and for sharing your excitement!
We know how much patience it takes to start a new routine, so we completely validate how thrilling it is to finally see those first signs of real progress. Rest assured, seeing results now means your dedication is paying off, and your nails are headed in the absolute right direction. Keep that momentum going!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Toni,
Thank you so much for the 5-star rating and for sharing your experience with our team!
We know how frustrating it can be to jump on a support call only to be met with confusing jargon or lengthy runarounds, so we completely validate how reassuring and grounding it is to have a conversation that is straightforward and genuinely informative. Rest assured, our team prioritizes clarity and respect for your time above everything else, and we are fully committed to keeping things just as smooth and transparent for you moving forward.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Great product
Great product. All discoloring is gone. Thickened nails appear to be growing out normal.
13 July 2026
Unprompted review
Reply from Lunavia
Hey Alan,
Thank you so much for the 5-star rating and for sharing such wonderful progress!
We know how frustrating and self-conscious it can feel to look down at thick, discolored nails every day, so we completely validate how incredibly satisfying and freeing it is to finally see that discoloration vanish and see your nails growing in normal and healthy. Rest assured, seeing that normal growth means the formula has successfully targeted the root of the problem, and continuing with your routine will ensure your nails finish growing out beautifully.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
The pen is great
The pen is great, easy to use, no bottles to spill or break. The application is so easy, the pen makes it easy, quick, and it works. A true innovation in curing toe nail fungus.
13 July 2026
Unprompted review
Reply from Lunavia
Hey Coyne,
Thank you so much for the 5-star rating and for your fantastic feedback!
We know how annoying and stressful it can be to deal with messy, fragile bottles that spill everywhere, so we completely validate how refreshing and freeing it feels to have a neat, hassle-free solution instead. Rest assured, we designed this pen precisely to make consistency effortless, because we believe treating toenail fungus shouldn't have to disrupt your day. Knowing it’s working quickly and easily for you is exactly why we consider this design a true innovation!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
10+ years of suffering
I have suffered with toenail fungus on six toes for over 10 years. I couldn't take the oral medication because of the possibility of it interfering with my current medication. I've tried every over the counter and home remedy possible. Nothing worked! I saw the advertisement for Lunavia on Facebook and Tic tok. I decided to give it a try. I ordered the 3 pack of pens. I absolutely love them. I saw improvements in just a few weeks. The new, clear nail growth has been remarkable. I never thought I would see clear nail growth ever again!
1 April 2026
Unprompted review
Reply from Lunavia
Hey Sherrie,
Thank you so much for the 5-star rating and for sharing your deeply moving success story!
We know how exhausting and truly hopeless it can feel to suffer for over 10 years, especially when health restrictions lock you out of oral options and endless OTC remedies let you down. We completely validate how freeing and surreal it must be to witness actual, healthy nail growth after a decade of waiting. Rest assured, seeing that remarkable clear growth in just a few weeks means the formula is doing exactly what it was designed to do, working safely alongside your lifestyle.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Julie,
Thank you so much for the 5-star rating and for your great feedback!
We know that dealing with nail care can often feel like a guessing game when details are left out, so we completely validate how reassuring and grounding it is to receive a truly thorough breakdown. Rest assured, our team is committed to making sure you have every single detail covered so you can move forward with absolute confidence. You are in great hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It is easy to use and while I am in my…
It is easy to use and while I am in my first half of a month of using it, I am seeing improvement on one toenail that was just barely starting to become infected. I know the rest will take longer as they need to grow out.
12 July 2026
Unprompted review
Reply from Lunavia
Hey Marianne,
Thank you so much for the 5-star rating and for sharing your early progress!
We know that dealing with stubborn nail concerns requires a massive amount of patience, so we completely validate how encouraging and satisfying it feels to catch a new infection early and see it turn around within your first two weeks. You have a wonderfully realistic mindset—rest assured, because nails grow slowly, the rest of your toes just need that same consistent care to catch up. Those early results are proof that the formula is doing exactly what it's built to do!
Please feel free to reply there or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Mary Grace was awesome on explaining…
Mary Grace was awesome on explaining how to use the product. I unfortunately can't afford additional merchandise. Plan to whenever I have the money.
12 July 2026
Unprompted review
Reply from Lunavia
Hey Karon,
Thank you so much for the 5-star rating and for your wonderful feedback about Mary Grace!
We know how stressful it can feel to balance personal budgets with self-care goals, so we completely validate how difficult it is to have to pass on additional items for now. Please rest assured and do not worry about the extra merchandise—Mary Grace has equipped you with the exact knowledge you need to use what you currently have for maximum effectiveness. What you are doing right now is more than enough to build a solid, successful routine, and we are entirely here to back you up at your own pace.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Ella was awesome in explaining the best…
Ella was awesome in explaining the best use of the product to ensure positive results.
12 July 2026
Unprompted review
Reply from Lunavia
Hey Roosevelt,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Ella!
We know how frustrating it can be to start a new routine without knowing if you're doing it right, so we completely validate how reassuring and grounding it feels to have an expert map out the absolute best way to use your products. Rest assured, Ella has given you the exact blueprint and knowledge needed to maximize your routine and secure those positive results. You are set up for total success!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Faithfuly using this product as indicated; bad results…
I faithfully began using this product in mid-February, 2026, and found immediately discoloration of nails disappeared. However, by the time I got to my 4th "pen" out of the 6 pack, the fungus began returning with a vengeance, worse than before. While I value the "discoloration effect," and it's sandals summer, I would never buy this product again as I finish my 6th pen. Claims not justified.
11 July 2026
Unprompted review
Reply from Lunavia
Hi Dian,
Thank you for sharing your experience. We're glad to hear you initially noticed an improvement in the appearance of your nails, but we're truly sorry to learn that your overall experience didn't meet your expectations. We completely understand how frustrating that must have been.
We always stand behind our satisfaction guarantee, which is why a full refund for your 6-pack has already been successfully processed on our end. Depending on your financial institution's processing times, the funds should return to your original payment method within the next few business days.
We truly appreciate your honest feedback, as it helps us continue improving both our products and our customer experience. If you need a copy of your refund confirmation or have any additional questions, please don't hesitate to reach out to us at wecare@mylunavia.com.
We wish you all the best on your recovery journey.
Warm regards,
Alejandra
Lunavia Customer Care Team
Mary Grace was professional and very…
Mary Grace was professional and very knowledgeable. She asked questions and explained everything clearly. However I didn't like the upsell to buying more products. It was not clear in their advertisement that buying other products would be needed to get positive result. I already purchased 6 pens and foot spray and that was over my budget. Then she quoted me over $600 in additional products. I told her I would need to talk with my husband but I already know what his response will be. "I told you so "
12 July 2026
Unprompted review
Reply from Lunavia
Hello,
Thank you for your 5-star rating and for your honesty regarding your experience with Mary Grace.
We completely validate how frustrating and stressful it feels to be hit with an unexpected pitch for additional products, especially when you have already invested heavily in your care and have a strict budget to respect. We want to clear the air and offer absolute assurance: you do not need a $600 regimen to see positive results. The 6 pens and foot spray you already purchased are a powerful, highly effective foundation on their own. Mary Grace's recommendations were intended to offer extra acceleration options, but your current products are more than enough to get the job done.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Reply from Lunavia
Hey Toyin,
Thank you so much for the 5-star rating and for your kind words!
We know that starting a new routine can feel uncertain if the instructions aren't crystal clear, so we completely validate how reassuring it is to get a straightforward, simple breakdown from a team that actually cares. Rest assured, knowing exactly how to use the product is the most important first step to getting the great results you deserve. We've got your back through this whole process!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
It's working
I am on my second pen and can already see a noticeable improvement in my toenails.
I have tried numerous OTC remedies over the years and Lunavia is the first one where I have seen any signs of progress.
Pens arrived with no issues. I apply twice a day, morning and bedtime.
12 July 2026
Unprompted review
Reply from Lunavia
Hey Gregory,
Thank you so much for the 5-star rating and for sharing your incredible progress!
We know how exhausting and frustrating it is to spend years pouring time and money into countless OTC remedies that simply don't deliver, so we completely validate how incredibly rewarding it feels to finally see real, noticeable improvement. Rest assured, seeing these signs of progress on just your second pen means your diligent routine of applying it morning and bedtime is paying off perfectly. The formula is doing exactly what it's built to do!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Appreciate Luvavia personal help
Lunavia rep Raymond took great quality time getting to understand problem and us. Spent time making sure I understood what exactly to do. Encouraged consistent effort will be fruitful.. I certainly appreciated his caring and commitment to help us… Looking forward to helping my husband be rid of the fungus …as he is over seven years past a major stroke that left him unable to correctly speak. So I am his advocate and voice. Raymond’s exceptional help will be truly appreciated….
9 July 2026
Unprompted review
Reply from Lunavia
Hey Laura,
Thank you so much for the 5-star rating and for sharing your deeply moving experience with Raymond!
Stepping into the role of caregiver and advocate for your husband takes incredible strength, and we completely validate how vital it is to have someone slow down, truly listen, and respect the unique needs of your situation. Being his voice is a beautiful act of love, and we want to assure you that you are not carrying this alone—our entire team is firmly committed to supporting both of you. With Raymond's detailed guidance and your dedicated efforts, we are confident you have everything required to help him achieve clear, healthy nails.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Signs of working …
Signs of working …. I still have six pens not opened yet , using the last one out of the first batch now
11 July 2026
Unprompted review
Reply from Lunavia
Hey Jimmy,
Thank you so much for the 4-star rating and for updating us on your progress!
We know how much patience it takes to work through a treatment, and we completely validate that seeing those first signs of improvement is a huge relief when you're finishing up your first batch. Rest assured, you are set up for total success with those six unopened pens ready to go. Consistency is exactly what locks in long-term results, and you are doing an amazing job sticking to it.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Love the product is really working on…
Love the product is really working on my toes will keep trying seen great improvement Love the product
11 July 2026
Unprompted review
Reply from Lunavia
Hey Iris,
Thank you so much for the 5-star rating and for your wonderful energy!
We know how incredibly frustrating it can be to deal with stubborn toe issues, so we completely validate how exciting and freeing it feels to finally see great improvement happening right before your eyes. Rest assured, those visible changes mean the formula is doing exactly what it's supposed to do, and your decision to keep consistent will only lead to even better results.
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Exceptional Customer Service
Nurse Junie did a fantastic job listening to my concerns. She explained the products in detail and guided me through what the treatments will look like. I am very happy she will be assisting me with this journey to improvement.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Tamara,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Nurse Junie!
We know that opening up about your concerns can feel incredibly vulnerable, so we completely validate how reassuring and grounding it is to have a professional who truly listens and breaks down your upcoming treatment step-by-step. Rest assured, with Nurse Junie guiding you through this process, you have the absolute best expertise and personalized care to back up your routine. We are so excited to support you on this journey to improvement!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Ella was nice,patient and professional
Ella was nice,patient and professional
11 July 2026
Unprompted review
Reply from Lunavia
Hey Marc,
Thank you so much for the 5-star rating and for your kind words about Ella!
We know that addressing nail care concerns can sometimes feel a bit uncomfortable or rushed, so we completely validate how reassuring it is to connect with someone who treats you with genuine patience and professionalism. Rest assured, Ella is fully dedicated to making sure you have all the support you need for a successful routine. You are in excellent hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Customer service
Kate was wonderful to work with! She explained everything very thoroughly and made sure that I understood the process necessary for getting rid of my toenail fungus.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Pam,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Kate!
We know how frustrating and exhausting it can be to deal with stubborn toenail fungus, so we completely validate how reassuring and grounding it feels to have someone break down the entire process so thoroughly. Rest assured, Kate has given you the exact knowledge and roadmap you need to finally get rid of it for good. You are in excellent hands!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
Charm Saved the Day…
Charm walked me through my experience and helped me understand the steps I need for my new products. She even helped me find new
Products to help my experience be more effective.
11 July 2026
Unprompted review
Reply from Lunavia
Hey Victoria,
Thank you so much for the 5-star rating and for sharing your wonderful experience with Charm!
We know how overwhelming it can be to start a new routine and figure out which steps to take, so we completely validate how reassuring it is to have an expert personally guide you through the process and tailor everything to your goals. Rest assured, Charm has set you up with the absolute best combination of products and knowledge to maximize your results. You are on the perfect track for a successful routine!
Please feel free to reply here or reach out to us directly at wecare@mylunavia.com if you have any other concerns. We’re here to help and ensure you have a smooth experience with us.
Best regards,
Nicky
Lunavia Customer Care Team
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