MyLocalMart Reviews 

941
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordered a few Indian groceries from MyLocalMart and was really happy with everything. The quality was great, and their customer service was quick to respond when I had a question. Definitely a place... See more

Company replied

Rated 5 out of 5 stars

From the moment I walked in, the ambiance enveloped me in warmth and a rich cultural vibe. The decor was adorned with beautiful Indian art, setting the perfect backdrop for a culinary adventure.... See more

Rated 5 out of 5 stars

All my life, I used in-store shopping for Indian grocery. Being based in Shaftesbury, we do have Indian grocery shops but a bit away from where I live. so tried good food for first time. I am really h... See more

Company replied

Rated 5 out of 5 stars

I highly recommend this wonderful shop. The customer service is incredible! I ordered around 8AM and it was delivered by around 5pm on the same day ( I was expecting 2 working days) The mangoes are s... See more

Company replied

Company details

  1. Food Products Supplier

Written by the company

www.MyLocalMart.co.uk offers high-quality ethnic grocery and household items at VERY competitive price which will not only make you want to buy from us but also stay with us as a regular customer. All this delivered safely to your door. The founders are passionate about providing and promoting products that encourage cooking and healthy lifestyle. We are also committed to offering first class customer service whilst maintaining a competitive price point. We do this by supplier selection and robust supply chain. Having said all this, we are a start-up and fine-tuning the process and making changes every step of the way as we learn from the feedback of our customers. We offer more than 1500 products at this moment and consistently add more products based on the continuous feedback that we receive from our wonderful customers. By ordering with us you are staying local for your grocery needs and supporting local businesses and supply chain. Thank you MISSION At MyLocalMart we tirelessly work to offer an affordable, convenient and a sustainable way to purchase your favourite food, ingredients and household items whilst maintaining impeccable customer service standards. We do this by mastering the various processes from procurement to the last mile delivery and through our people, working effectively. We pride ourselves in promoting cooking and healthy eating through our various products and services for the betterment of the society at large.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(941)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would definitely recommend

Really good delivery service, notify you beforehand. High quality and tasty food.

4 September 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Sandee, thank you leaving us a feedback and great thanks for the 5 star rating. We are happy that you enjoyed our products and we look forward to serving you better in the future. Thanks

Rated 5 out of 5 stars

I ordered a rice bag and aata

I ordered a rice bag and aata. They have packed it in 2 layers along with a brown cardboard box. Taped it twice with brown tape and also white pack.

Will order more. The delivery was quick too.

Good work guys.

29 August 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Vaishnavi, thank you for your order and your valuable feedback. Much appreciated. We are glad the order reached you on time and well packed. Thank you for the 5 star rating. We look forward to serving you better in future.

Rated 5 out of 5 stars

Great service

Great service. Excellent packing.

29 August 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Sowmya, thank you for taking time to leave us a 5 star rating. We look forward to serving you better in the future.

Rated 4 out of 5 stars

Good service, can be recommended

Delivered on same day as per m request. Great service. Spoken with customer care they are helpful and friendly

21 August 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Ashok, thank you taking time to leave us a feedback. We are pleased to know that you are happy with our service . Will be looking forward for your future orders and will try our best to keep up the good work from our end.

Rated 1 out of 5 stars

Quality of vegetables in sambhar kit…

Quality of vegetables in sambhar kit was pathetic. Had fungus on vegetables.

31 August 2024
Unprompted review
MyLocalMart logo

Reply from MyLocalMart

Hi, thank you for taking time to leave us a review. The perishables for all the orders are sourced on the day of dispatch to ensure that fresh products reach our customers.
We understand that sometimes the products are not upto your expectations and we are always ready to hear out your concerns.
However, as we are in distant selling, we need the picture of the product and the paper invoice that comes along with the order.
This information is needed for our internal investigation and we respond to our customers within 2 days.
For any further assistance, please reach out to us on contact@goodofood.com or 01274317178.

Rated 5 out of 5 stars

Best Cold pressed oil

Great product with excellent customer service. Their cold-pressed groundnut oils are the best—you can really enjoy the aroma while cooking.

19 August 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Vivek, we are grateful for taking time to leave us a 5 star rating and an excellent review. Thank you. Happy to know that you found our product useful.

Rated 5 out of 5 stars

Good and Fast service!

My order was delivered quickly, and all the products arrived well-packed and in great condition. I highly recommend this service to anyone looking for a reliable and convenient way to do their grocery shopping!

4 August 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Sindhura, we are extremely happy to read your review and thanks for the 5 star rating too. We truly value your support and will continue to serve you with our best. Thank you

Rated 5 out of 5 stars

Good but quantity was less for price…


Good but quantity was less for price paid

30 July 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Sindhu, thank you for leaving us a 5 star rating. Please note that as mentioned on the website, there will be reduction in weight of the Seafood after cleaning. We assure you of fresh Seafood at reasonable price. Thanks

Rated 5 out of 5 stars

Good variety

Good variety, reasonable price and excellent early delivery!

5 August 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Charu, thank you for taking time to leave us a review and we are grateful for the 5 star rating. We look forward to improving our services and do keep supporting us. Thanks

Rated 5 out of 5 stars

It's been a long time coming

It's been a long time coming, but I finally have to write this review. The store is well-stocked, especially with millet varieties, and I hope they continue to maintain such good availability. The Indian groceries are reasonably priced. Adding the required quantities was a bit challenging as the website was doubling them (possibly a minor glitch), but I managed to adjust them before checkout. The order arrived earlier than promised, and the packaging was excellent, especially considering I ordered cooking oil. The items were as described. I will definitely be shopping here again in the future.

23 July 2024
Unprompted review
MyLocalMart logo

Reply from MyLocalMart

Dear Arun, it feels great to read your reviews about our products and we are truly happy to know that you had a wonderful experience shopping with us. A BIG THANK YOU for your kind words. Thank you for the 5 star rating. We will look into the issue regarding doubling of products in the cart. Thank you

Rated 4 out of 5 stars

Good

Good, can add more collections of south Indian snacks and biscuits. Also please have 5 kg Atta in stock, thank you.

5 July 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Loki, thank you for taking time to leave us a review. We will be adding more snacks and savories for Diwali. Please look here for the Atta varieties in 5kg- https://www.mylocalmart.co.uk/search/products?keywords=Atta+5kg

Rated 5 out of 5 stars

Thank you

Thank you for dropping next to the door and packaging was really good.

6 July 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Maraga, thank you for the 5 star rating and the positive feedback. We are happy that you are happy with our products and service. Great thanks.

Rated 5 out of 5 stars

Very nice service

Very nice service, all food was fresh and good quality.
Thank you

30 June 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Bhargavi, thank you for the 5 star review and the positive feedback. Happy to know that you found our products fresh and we are looking forward to serving you better in the future.

Rated 5 out of 5 stars

The quality of their services has been…

The quality of their services has been consistently good for the past three years.

25 June 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Kandasamy, thank you for taking time to leave us a positive feedback and a five star rating. We will always keep up the good service provided to our customers.

Rated 5 out of 5 stars

good follow up

17 June 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Asha, thank you for the 5 star rating and the positive feedback. We look forward to your future orders and will keep up the services. Thanks

Rated 5 out of 5 stars

Amazing service and products are fresh…

Amazing service and products are fresh and good quality.

15 June 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Pooja, thank you for taking time to leave a positive review and 5 star rating. We are pleased to know that you are happy with our service . We look forward to serving you in future and will keep up the best service.

Rated 5 out of 5 stars

Prompt delivery.

11 June 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Suhail, it feels great to receive a 5 star rating from a satisfied customer. Thank you so much.

Rated 5 out of 5 stars

The overall service was excellent.

The overall service was excellent.
Will be using them again!!

5 June 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Paul, thanks for taking time to review us. We are happy to receive a 5 star rating from you. We will continue to make sure you have the best shopping experience with us.

Rated 1 out of 5 stars

mereku was spoiled

mereku was spoiled , i ordered one moong flour but your system is not good it got me 2 and charged 2 i was been called for basil seed but not for pani puri that it is expired i could have cancelled pani puri and Native Food Store Curry Leaves /Karuveppilai Rice Mix 200g - Best Before Nov '23 it is shouwind as curry leaves in description but it is powder received

4 June 2024
MyLocalMart logo

Reply from MyLocalMart

Dear Aanchal, thank you for taking time to leave us a feedback. We will look into the concern you have raised regarding the website functionality.
We have already initiated a refund towards the Muruku that was in the parcel.
The product title clearly mentions the BBD and our customers are at complete liberty to make their shopping choices. Kindly check the product title before adding them to the basket.
The product picture and the title clearly says that the Native Food Store Curry Leaves /Karuveppilai Rice Mix 200g - Best Before Nov '23 is a rice mix.

You are a valuable customer and we look forward to serving you better in the future. Please feel free to contact us for any concerns relating to your order. Get in touch with us via email (contact@goodofood.com) or call us on 01274 317178 or send a WhatsApp message on 07939 047154. We are always willing to hear you out. Thanks



The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look