Livia Reviews 2,689

I have had to reach out to customer service twice and twice my expectation has been exceeded. Thank you!

TOTAL LIFESAVER! CUSTOMER SERVICE ROCKS! $8/month subscription is totally worth it!Backstory: I have extremely painful periods and I finally caved and I bought my Livia device on Christmas Day last year(2025)after seeing countless ads. The device arrived in the mail just in time for my next period. I put the device on the morning of my period and I still had cramps to the point the pain was so bad I turned the device up all the way and got no relief(Jan 2026). A few days pass and I reached out to the customer service team on Facebook and in talking to someone it turns out my flower pads weren’t positioned properly and there was an issue with my flower pads so customer service sent me new flower pads at no cost to me (I assume because I have a subscription) my next period comes(Feb 2026) yesterday and I put my new flower pads on and connect them to my Livia and on level 3 my pain subsided to the point that I fell asleep while watching tv on my couch! Thank you Livia!

The website advertised a sale for $100 off, but it actually had hidden in the terms and conditions that this came with a mandatory subscription that didn't provide anything additional. This felt like a scam that was trying to pass a payment plan as a sale. I also had a lot of headache cancelling the order and had to issue a credit charge back to get my money back.

The Livia support team was very helpful and they resolved my issue. It was quick and easy to use the online chat feature to report my problem. Alina created a ticket and reached out to assist me in a timely fashion and my request was carried out efficiently. It was a good experience overall. Thank you Livia!

I actually didn't expect it to help this much. Livia reduces my cramps enough to keep me active all day as a student.

Prompt reply to my questions. Thank you for helping me understand my subscription!

Very quick response time, and the problem was resolved very easily.

I have relied on painkillers for years, but Livia gave me a natural option that actually works. Grateful ton finally feel normal again. Livia is life-saving, thanks

they scammed 112 dollars out of me and have been giving me bot answers in the emails i send them
DO NOT BUY!!!!!
they promised to ship my order 3 times but keep “forgetting”
what they have not forgotten though is to charge me 8$ a month for a year for a device i can’t use

Alina went out of her way to troubleshoot my issue, and when that that didn't resolve it, she sent me a replacement.

My pack got to me as quick as possible, the product work exactly as described. Livia is great

I was skeptical, but this tiny device has become go to every month. The relief is almost instant and gives me joy. Thank you Livia

This representative was AMAZING. So kind and helpful. Really seemed to care and did so much to help me. I was gonna cancel my subscription, now, I’m not!

Got my Livia device a few months ago and so far I am very happy with it. I can go to work and don't need to stop my life because of the pain anymore. This is a real life changer.

Livia helped me so much with my awful cramps. I use it every month and now I don’t spend my first day in bed, I can go to work or go out with my friends and this makes me so happy that I don’t need to put my life on hold because of my period. Great device 👍

I Love It!
This is by far my best purchase ever
It took my pain away so fast I just couldn't believe it. If you have bad period cramps you must get this thing it will change your life!!! Thank you Livia

Do not purchase. Awful customer support. Will f you over in fine print. Nothing is refundable and you are required to pay back all discounts in a monthly payment. The device breaks after one or two uses and barely works. 130 dollars down the drain and customer support will laugh at you.

The device is way too expensive. Stopped working properly after 1 month. Adhesive leaves red painful marks on my body, and livia makes it feel like your skin is burning when using it. Not to mention they trap you with a subscription fees for a year before you can cancel it. Don't buy

Its impossible to end the subscription. I have tried many times over the years. You Also dont Get new gel pads. They keep saying They will end it, but never do. Not possible to end the subscripion on their website either

I ordered this for my wife, it's been nearly a month and I never got an order confirmation and the device hasn't shipped, yet my card was charged.

Customer service is nearly impossible to get ahold of, and Rosemarie always answers and has lied numerous times. She's assured me that it will ship within a few day on numerous occasions and yet it still hasn't. I finally told her I wanted to cancel the order and a full refund. She claimed she would escalate it to management and the refund would be approved in 1-2 days. It's been 4 days and the status is unchanged.

This company will scam you out of your money, avoid at all cost.