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MYKITCO Reviews 

85
•
TrustScore 4.5 out of 5

4.7

Beauty Product Supplier
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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been ordering from MyKitCo since the very beginning, and there’s a reason I continue to come back time and time again. As a professional makeup artist, my kit needs products that are practica... See more

Rated 5 out of 5 stars

5* + Stars! Came across this company on a whim via an internet ad, Heard good reviews so bought a product to try as low shipping costs and affordable prices drew me in. Many, many repeat orders l... See more

Rated 5 out of 5 stars

My first order from MYKITCO to Lithuania was a great experience. Everything went smoothly from dispatch to delivery. The products were professionally packaged, and the quality is exceptional. I highly... See more

Rated 4 out of 5 stars

My items were beautifully packed and secure when I recieved them. I bought the twin bag divider system which is a super handy bag just that the corner slots can be awkward for putting your makeup in a... See more

Company details

  1. Beauty Product Supplier

Written by the company

We are the kit people! Professional makeup brushes and accessories designed by makeup artist James Molloy for makeup artists and makeup lovers. Validated by the world’s leading makeup artists, we put the fun in functional.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

85 reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(85)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Perfect!

Customer service is absolutely outstanding, Katie from the Customer Services Team was so efficient and helpful and went above and beyond my expectations when I was needing a repair on my brush belt! The products are just as amazing too, truly a company that cares about their image and doesn’t settle for less than perfect

3 April 2024
Unprompted review
Rated 5 out of 5 stars

I have been a fan of mykitco for years

I have been a fan of mykitco for years. The brushes and other kit are well designed and curated with both prosumers and consumers in mind. I am in the process of rebuilding my working kit with the range and recommend it to anyone looking for affordable, professional grade brushes and bags.

27 December 2023
Rated 2 out of 5 stars

It’s been two weeks and I have yet to…

It’s been two weeks and I have yet to receive my items . Very disappointing

24 November 2023
MYKITCO logo

Reply from MYKITCO

Good evening Jasmine and thank you for your recent order and support of the brand. I’m saddened to hear of this in the form of a 2* review when we worked extremely hard to dispatch all orders during our busiest time of year in record time. The shipping service you chose - there were express options available - stated 10-20 business days, with some delays expected due to customs delays given the time of year.
I have checked your tracking, which you also can access through your order, account and confirmation email, and can confirm this has been sorted today in CA by USPS and will be delivered shortly.
As a smaller independent brand we take great pride in our service and to receive such a disappointing review is extremely disheartening to say the least.
We sincerely hope you will reconsider and very much look forward to your order being delivered, in the stated timeframe.
Should you wish to discuss this further, please don’t hesitate to contact our helpful team on customerservices@mykitco.uk
Very best regards,
Team MKC

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