I installed the Kit but it wasn't working properly so I sent an email to customer support on a Saturday afternoon and within maybe 2 hours they replied with additional instructions for my hybrid, it t... See more
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Review summary
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Based on these reviews
Very good customer service
Unfortunately there were some technical issues with device provided, but thanks to the help of customer service, I received the correct device and it works on my car! Very useful, easy to install and so happy to have it!
2016 Hyundai Azera
I ordered the remote starter for a 2016 Hyundai Azera and it was currently out of stock and MyKey Premium refunded the payment. After a couple of months, MyKey Premium sent an email notifying me the part I needed was now available and offered me a discount for being patient. I placed the order and the device showed up in a couple days. Installed the device in less than 30 minutes and it worked like a charm. A big thank you to MyKey Premium and specifically to Natalie of the Support Team with great communication throughout.
I ordered this remote start for my 2015…
I ordered this remote start for my 2015 Elantra. I had an issue with installing this due to a bracket was in the way. I contacted customer support team and Natalie was quick to respond with tips and documents from other customers to help with the install. These tips were a great help. I was finally able to get the remote start installed and it works great. A BIG thank you to Natalie for all the support, much appreciated.
Very responsive and focused on customer!
The customer service was awesome. I had ordered the wrong product at first. The one that I needed, I think there were still developing it. I think they put a RUSH on getting it done to help me out. So very impressed. It was pretty easy to install and works flawlessly. Thank you!
First
First, I ordered the device for a certain vehicle and it was currently out of stock and MyKey Premium refunded the payment. After a couple of months, MyKey Premium sent an email notifying me the part I needed was now available and offered me a discount for being patient. I placed the order and the device showed up in a couple days. Installed the device in less than 30 minutes and it worked like a charm. A big thank you to MyKey Premium and specifically to Natalie of the Support Team with great communication throughout.
Canadian 2019 Santa Fe …
Had a bit of a problem when I started, there was a metal frame around my module on a Canadian Santa Fe which made me nervous to proceed, I contacted Mykeypremium and customer service Natalie sent me what other Canadians did to have access to the module. I did what she sent me and after that the installation was such a breeze, works just like they say it does. Thank you Natalie for the great support.
CUSTOMER SUPPORT IS
CUSTOMER SUPPORT IS
AWESOME! Natalie was quick to respond to my questions. She and her team identified the issue with my install and provided very specific steps to follow. PROBLEM SOLVED! The remote starter works great and I am a happy customer. Installation was really straight forward after getting the dip switches set correctly. I highly recommend MyKeyPremium!
Best gift.
I got this product as a gift. I had trouble with the installation and contacted support. Even though it was by email they got back to me very fast and my issue was resolved fast. I’m very happy with Mykey.
This product works very well
This product works very well. I had issues with the initial instructions provided but customer support helped flawlessly. The number on the website seems like a no go but the email works perfectly. I feel like they can improve on the instructions for every vehicle because the video for my Kia Cadenza was not uploaded as well as update or remove the phone number online but other than that this is a great product and a great, helpful company. I highly recommend.
Excellent Product
I have been using it for 2 years.
Excellent product.
Works as advertised.
Easy Install - install videos are spot on.
Delivered on time.
Great customer support.
Would highly recommend.
I received a kit for my 2015 Genesis…
I received a kit for my 2015 Genesis sedan as a gift for Christmas. I ran into a couple issues that were completely my fault. I reached out to support and emailed back and forth with Natalie. She was very helpful, responded in a timely manner and helped me correct my issue. Everything works as it should and I am happy with my gift.
This is a 2nd purchase of this Plus and…
This is a 2nd purchase of this Plug and play remote starter. I purchased one for my 2019 Tuscon 2 years ago and have had no issues. Just purchased another one for my daughters Tuscon. Natalie in customer service super helpful. Was going to return cuz daughter was going to trade her car in. Natalie took care of everything. But we decided to keep the car so ended up keeping the remote start. Did not install yet as car is being worked on but I'm sure there will be no problems.
Very Happy
I purchased and installed a mykeypremium system on my wife's car and couldn't be happier with the system. Natalie has been a pleasure to deal with.
Great customer service and product.
I had a concern about the shipping speed and it was handled immediately and professionally.
The remote start was just as described. The plug and play was wonderful. It was install by a 16 year old in less than two hours. The first night after it was installed, we woke up to -17 degree weather. The car started right up.
Our daughter is still getting the hang of starting it with her key fob. For some reason she puts her car into panic mode and we haven't figured out why. Her father and I don't have that problem so it is not the fob or install, just her fingers.
I highly recommend this company and their product!
No more cold mornings! 🥶
Super easy install, and even easier to use. Definitely makes my mornings more pleasant throughout the Winter. Thank you!!
I have installed the remote start…
I have installed the remote start interface in my 2023 Kia Forte. The installation was seamless and well within the abilities of most people. I was in direct contact with Natalie at Mykeypremium. She acted quickly and resolved the issue. The customer service is very responsive and friendly. I will recommend this product and company to anyone
Ron in Virginia
Excellent purchase
I just finished installing MyKey Premium on my 2012 Hyundai Sonata, and it works perfectly. Although the installation of the driver side cable was a bit difficult, it's just because of my large arms and hands. This was an excellent purchase, and it's already relieving the stress of starting my car in cold weather, with the added features of automatic locking and unlocking!
Incredible company to buy from
I can’t say enough good things about this company and Natalie from customer service. Not only is the product excellent, the company communication, support, and return policy are incredible too.
I had to return the first remote start that we bought because the friend who was going to install it had been in a bad accident. Natalie was so kind and understanding that I happily bought the same remote start once our friend was feeling better. It works wonderfully and the support for installation is unmatched. You can buy from MyKey Premium with confidence it’s money well spent and you’ll have a working remote start in no time. Shipping was faster than expected and perfect both times.
Great system for my 2018 Hyundai Sonata…
Great system for my 2018 Hyundai Sonata Installation took less than 10 minutes, even while filming. A must-have for any Hyundai Sonata owner. Highly recommend!
I installed this remote start system in…
I installed this remote start system in my 2019 Hyundai Sonata, and it’s one of the best decisions I’ve made. The range is excellent, and it works great with my original key fob. Installation was straightforward and the customer support team was incredibly helpful. It’s a great feeling to step into a cooled car on a hot day. Highly recommend this product.
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