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My Jewellery Story Reviews 939

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TrustScore 4.5 out of 5

4.5

Jewelry Designer
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Review summary

Created with AI, based on recent reviews

Looking at 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the earrings, for their beauty, quality, and how closely they match online descriptions. Many people appreciate the excellent value and often compare the quality favorably to more expensive brands. The delivery service is also frequently highlighted as efficient, with customers receiving updates and their orders in good condition. However, some people were dissatisfied with aspects of their orders, particularly regarding delivery times, with several mentioning significant delays or not receiving their items as expected. There were also occasional reports of issues with product quality, such as clasps breaking or earrings causing irritation, despite being advertised as hypoallergenic.

What people talk about most

Product

Customers consistently note positive experiences with product quality and aesthetics. Many reviewers praise... See more

Quality

Consumers find quality to be positive. Many reviewers praise the excellent quality of the jewelry, describing... See more

Order

Customers had ambiguous experiences with order. While many reviewers praised the ease of ordering, fast... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast shipping and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a pair of earrings yesterday through MYJS and they had an offer for buy 1 get 1 free! I chose another pair for a good friend and both pairs arrived today!! They are beautiful, great qualit... See more

Rated 5 out of 5 stars

The Bella clear crystal earrings are like shiny glistening diamonds and the aqua crystal earrings are as deep blue glistening ocean water. They both are absolutely beautiful, just gorgeous and a grea... See more

Rated 5 out of 5 stars

The earrings looked just like the picture. Great quality on both pairs of my earrings I am getting so many compliments ! I will definitely be buying from this company again Lisa Jordan

Rated 5 out of 5 stars

Bought the Belle earrings got one pair free excellent value and fab earrings. I usually buy Swarovski could not tell the difference. Would definitely recommend

Company details

  1. Jewelry Designer

Written by the company

Here at My Jewellery Story, we believe that quality jewellery shouldn’t be expensive, must be 100% hypoallergenic, and that everyone should have access to the perfect piece to elevate any look.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

939 reviews

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Replied to 90% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I Have ordered from my jewelry store…

I Have ordered from my jewelry store for a number of years now because I love the product and the price. I actually was surprised how fast this order turned around and obviously very pleased!

25 September 2024
Rated 5 out of 5 stars

Very elegant earrings

I love these earrings. They are well made, simple and the colors are lovely. I like them so much; I've bought them twice and have both small and medium sizes in different colors.

8 September 2024
Rated 3 out of 5 stars

Look cheap

Look cheap. Not really happy about them

6 September 2024
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Reply from My Jewellery Story

Hi Diane, thank you for your feedback. I’m very sorry to hear that you’re not happy with the item. We have sent you an email to address your concerns. Please check your inbox for further details.

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