I would now need to go into NEGATIVE NUMBERS to review this "company". They managed to remove my previous review because allegedly "containing defamatory content." It is not "defamatory" when it i... See more
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See what reviewers are saying
I am grateful to Kevin and his team for a smooth and prompt assistance they rendered to me. I am equally happy that my concerns were taken into consideration and prioritized. It was good doing busines... See more
13 June money albeit £1.69 taken from my card as well a another company without me knowing. I never sign up knowingly with this company. I was on Instagram and looked at Amazon returns next m9ney t... See more
Company replied
After many months of my query, i honestly like the fact that they came back on their own and promised a refund within 5-7 days. For me that integrity stands out because i gave up but their return is v... See more
4.0
Great
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My experience was great with the, they are providing support quickly and professionally.…
My experience was great with the Company. They gave me support and helped emidatly as well. The team is very kind.
21 September 2024
Unprompted review
Not convenient for me
26 September 2024
Unprompted review
Good customer service
20 September 2024
Unprompted review
good service sara
17 September 2024
Unprompted review
I really like how you treat your…
I really like how you treat your customers, you have such a good customer service. You make sure you meet your customers needs.
Thank you once again
16 September 2024
Unprompted review
The whole site is pleasing
The whole site is pleasing.
It is just frustrating that the selected items were not available at the time.
28 June 2024
Unprompted review
Scammers
Scammers who trick you thinking you are buying a cheap child's toy but then you get somehow linked to some membership rubbish, they took 9.90 euros 1st then tried to take the same amount a few days later but I made sure no money was accessible, bank notified
15 August 2024
Unprompted review
SCAM
SCAM
I was on a different site and purchased, or so I thought, a kitchen slicer. Instead I had been diverted to a different site and my.payment was used to join this club or whatever it is. BE VERY AWARE I am hoping to get a refund but judging by the response from the customer service agent they do not refund. I have contacted the original company but they are probably part if this scam.
1 September 2024
Unprompted review
No comment
No comment, please just do what to guys promise to do thank you
30 August 2024
Unprompted review
Took money twice from my account after…
Took money twice from my account after I cancelled. Chat option is terrible and no help. I have tried twice. I want my money back and stop taking money from my account
27 August 2024
Unprompted review
Reply from Myhobbyclub
Dear Lara,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@myhobbyclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
They trayed to take money from my…
They trayed to take money from my account I want to rid of yours service
21 August 2024
Unprompted review
Reply from Myhobbyclub
Dear customer,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@myhobbyclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
The help from Sammi was fast and…
The help from Sammi was fast and satisfactory
14 August 2024
Unprompted review
Customer service offered help with concerns
Customer service reached out to me regarding my concerns and have started the process to resolve my issue
1 August 2024
Unprompted review
Reply from Myhobbyclub
Dear T Tucker,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@myhobbyclub.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
When I had an issue Hobby Club was…
When I had an issue Hobby Club was prompt in resolving it and Zoe was very helpful.
1 May 2024
Unprompted review
Great service from Zoe
Great service from Zoe. Great company with quality products.
16 July 2024
Unprompted review
That takes a couple of weeks to get an…
That takes a couple of weeks to get an answer and to get the refund processed
6 March 2024
Unprompted review
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