Problem with airline was solved in short-time. Refund was equals to estimated one. myflight takes commission around 30% - not small but also not big - value know from start. Probably my case was re... See more
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Super work! Absolutely satisfied with MYFLIGHTRIGHT! They made sure that we received what we should have with next to no complications! Thank you !
Our BA flights to London were cancelled last minute and forced us to rebook on another airline and triple costs. So although BA refunded our original flight cists quickly we wanted our legal EU 264 c... See more
First things first, MyFlightRights did their job and got our money back. During the first steps we received regular updates about the progress. After a couple of months it became very quiet and final... See more
Company details
Written by the company
Wir helfen Passagieren ihre Flugrechte durchzusetzen. Pro Jahr entsteht Passagieren ein Schaden von über 5 Milliarden Euro aufgrund von Flugverspätungen, Flugannullierungen und überbuchten Flügen. Wir übernehmen den gesamten bürokratischen Aufwand und das gesamte Kostenrisiko unserer Kunden. Eine Servicegebühr wird von uns nur dann berechnet, wenn wir die Entschädigunszahlungen erfolgreich durchgesetzt haben.
Contact info
Schauenburgerstr. 61, 20095, Hamburg, Germany
- myflyright.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 month
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Waited months to only get HALF of what the airline originally offered me
After many months, "succeeded" in negotiating a compensation of 70 EUR, whereas I had previously been offered 150 USD cash from the airline. This info was available to them from the start. I will stay away!
Very happy with the services
Very happy with the services. Was communicative and helpful with the refund received
I have received my compensation in very…
I have received my compensation in very short time very trustable and confidential website
Super Service
I contacted MYFLIGHTRIGHT because my bag was lost - I suspect they are trying to keep all of my money.
I contacted MYFLIGHTRIGHT because my suitcase was lost for over a month. I gave them all of the info they requested. However, I had a simple question about getting a refund for my lost items vs. getting compensated for clothing and toiletries I had to buy because the airline lost my bag. They have never responded to any of my emails. Then, I get an email from them saying the airline has denied my claim. The same day I get an email from the airline saying they will release the money but it is going to go to MYFLYRIGHT. I contact MYFLYRIGHT - get no response. As a last resort, I had to get a legal document saying MYFLYRIGHT is no longer representing me. I'm still waiting for the money and MYFLYRIGHT has never replied to one of my many emails asking for help/explanation. And beware: There is no way to call them. Very shady company.
after being 6 hrs late on a flight
after being 6 hrs late on a flight, I called on myflyright to be compensated. Folder very easy to mount and it takes care of everything
I didn’t get any message since one…
I didn’t get any message since one month. no update, no answer so far!
Im really pissed!
Worked great and transferred the money
Worked great and transferred the money. Just took quite a while, but after catching up again, the amount was fully transferred. Great service.
Case rebuffed with spurious arguments
The company first accepted my case, then came back with an email asking for additional information. Barely three days after that email they closed the case because I allegedly "did not provide additional information despite several reminders"(I was only asked once, and with no indication about urgency).
I submitted a new claim via the website, this one was immediately rejected "because we have two cases for the same flight" (I thought they closed the first one...).
Excellent service and they never give…
Excellent service and they never give up to fight for your rights!
fast and easy
Disgusted.
Disgusted.
We applied for Compensation for a holiday to Canada book for October 2020.
Unfortunately due to the covid restrictions we were unable to travel as the Canadian government were denying entrance for anyone outside of Canada. But they did not cancel the flights.
The airline, west jet offered me a 24 month credit voucher to use on their site which I would need to accept within 48 hours of our flight to Canada due to depart. Myflyright told me not to accept the voucher and they would continue to push for the refund of my flight and compensation.
I have just now received an email from myflyright stating that due to low success rates, they will not be pursuing my claim. They told me not to accept the offer made by the airline and now I am left with nothing. Shocking really. Terrible advice.
we are very appreciate for your hard…
We are very appreciate for your hard work. And exultant result. not 5 stars only because not enaugh feet about status of the case
Wonderful service I didn’t know existed
I was surprised that such service exists. As a frequent traveler I’m delighted that airlines are accountable for meeting their obligations. Thank you!
A complete waste of time
A complete waste of time. Spent an hour uploading all the documentation and populating the information when raising the initial claim. A few months later they wanted me to send them some information again, a few months later again, and then like 8 months after the lodged claim they send me an email tha the case is not worth pursuing so they are closing it. How they get any good reviews baffles me.
Very thorough
MyFlight has shown to be very thorough and meet my expectations. I’d recommend them for any flight delay of more than 3 hours.
Very good quality of service
Very good quality of service. 100% success rate for my 3 cases I've claimed via myflyright, I've just received the money for my 3rd case. Also very impressed with the quality of customer service. Thank you!
You are a serious company
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