Problem with airline was solved in short-time. Refund was equals to estimated one. myflight takes commission around 30% - not small but also not big - value know from start. Probably my case was re... See more
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See what reviewers are saying
Super work! Absolutely satisfied with MYFLIGHTRIGHT! They made sure that we received what we should have with next to no complications! Thank you !
Our BA flights to London were cancelled last minute and forced us to rebook on another airline and triple costs. So although BA refunded our original flight cists quickly we wanted our legal EU 264 c... See more
First things first, MyFlightRights did their job and got our money back. During the first steps we received regular updates about the progress. After a couple of months it became very quiet and final... See more
Company details
Written by the company
Wir helfen Passagieren ihre Flugrechte durchzusetzen. Pro Jahr entsteht Passagieren ein Schaden von über 5 Milliarden Euro aufgrund von Flugverspätungen, Flugannullierungen und überbuchten Flügen. Wir übernehmen den gesamten bürokratischen Aufwand und das gesamte Kostenrisiko unserer Kunden. Eine Servicegebühr wird von uns nur dann berechnet, wenn wir die Entschädigunszahlungen erfolgreich durchgesetzt haben.
Contact info
Schauenburgerstr. 61, 20095, Hamburg, Germany
- myflyright.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 1 month
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Great service
Clear communication and expectations
I found the website to be clear, as well as the requested required documents. The communication was fast, I was promptly informed on what I could expect and when. I also liked that I could log in with my email adres together with the filingnumber. The price taken on behalf of the claim is understandably competitive, however, it could be less.
Successful case
My case was successful, got my entitled amount after approx. 2 months.
Waiting since September 2022 they are…
Waiting since September 2022 they are scamers i thing , waiting waiting and waiting.....

Reply from MYFLYRIGHT
My flight with Brussels Air out of…
My flight with Brussels Air out of Monrovia Liberia was delayed almost 2 full days due to an airline strike at Brussels airport.
After giving them all the info they ask for, and them saying things were good to go, all of the sudden now almost 6 weeks later, I could no longer access the site to see what was going on? After a couple Emails, they sent this.
What a waste of time!!! I should have just bypassed using them and dealt with the airline on my own. I hope if I do all the work, they do not want a cut?
Ann Kristin
(MYFLYRIGHT)
Feb 8, 2023, 10:04 GMT+1
Hi Patrick,
Thank you for your patience. After several warnings the airline has not paid your compensation claim. Afterwards, we thoroughly reviewed your case for a legal action.
Unfortunately, the jurisdiction is not in a country where we are represented at the moment, hence we cannot file a lawsuit against the airline. Therefore, we will not be able to pursue your case any further. Of course, you are free to contact the airline again directly and hope for their "good will", even though we only see a little chance there.
We would like to thank you for your trust. In case you experience any other flight irregularities, please feel free to contact us again.
Good to know:
You can claim for compensation up to three 3 years backdated. Start now with the free claim check.
Thank you for your understanding.
Best regards from Hamburg,
Ann Kristin

Reply from MYFLYRIGHT
Great service.
Case resolved to our satisfaction
Great follow thru, timely communication of progress and clear requests on how we can assist.
Half a year letter the case is resolved and money paid back. Bravo
took some time but finale sucsessfull
Thanks to my flight right team
Thanks to my flight right team! The process was quick and easy and supporting team was also responded on time. I got my refund in 8 weeks.
All's well that ends well.
Our BA flights to London were cancelled last minute and forced us to rebook on another airline and triple costs. So although BA refunded our original flight cists quickly we wanted our legal EU 264 compensation. I reached out to MYFLYRIGHT who decided to take on my request for compensation. Initially things went well, then MYFLYRIGHT emailed that the case will be dropped. I was disappointed and asked them to re-review my case. Zero communication thereafter until 6 months later bingo, MYFLYRIGHT emailed to say we had won and compensation was paid. We have a saying, All's well that ends well. MYFLYRIGHT many thanks for your service and not given up.
the compensation process was simple
the compensation process was simple, clear and successful on the part of MY FLIGHT RIGHT, for which I thank you
Super Service
excellent service
excellent service. guarantee of success even against the most difficult companies
That everything worked wirhout Problems
We got our money back, everythings fine!
We got our money back. It whole process took about 5 months.
Myflyright could not help me..
Myflyright could not help me... It was a simple case of getting compensation for lost luggage, with receipts, lost baggage report, and airline communication all having been provided to the company. Even with all this help, I was not helped and the company just gave up. Send your business elsewhere.

Reply from MYFLYRIGHT

Reply from MYFLYRIGHT
Great service
They took care of everything, told me I have a chance for a claim, calculated their fee in case it succeeds and DONE. Received the money :)
Abondened case - charged me when I managed to get compensation
The company abandoned the case shortly after all necessary details were submitted with a note that the chance of success was low. The case was dropped and not accessible anymore on the website.
After my personal intervention with the airline paid out to them instead of me. Only after I alerted them of my intervention with the airline and that the airline had paid out to them they got back into contact with me with the "good news of their successful intervention". It appears that they would have kept the money if I would not have alerted them. They do not accept that I cancelled my contract with them immediately when I was alerted by the airline. They do not accept cancellations at all. They seem to be witholding information. It is certainly a very questionable business practice if not outright fraudulent. No compensation has been paid to me yet although the airline confirmed that Myflyright received the compensation money.
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