My Flower Gift Reviews 689

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 155 reviews, most reviewers were let down by their experience overall. Many customers report that orders were never delivered, even after payments were made, leading to significant frustration and inconvenience. People frequently mention issues with product availability, where items confirmed as available later turned out to be out of stock, or different, lower-quality alternatives were sent. The service is often described as unprofessional, with customers struggling to get responses to their inquiries after payment. Reviewers also experienced problems with delivery services, including late deliveries, items delivered on the wrong date, or additional charges being requested post-order. Furthermore, there are complaints about incorrect products being delivered, such as different flavors or sizes of cakes, or entirely different items than what was ordered.

What people talk about most

Order

Reviewers express significant dissatisfaction with the ordering process, frequently reporting that orders... See more

Delivery service

Reviewers highlight negative aspects of delivery service, with many reporting that orders were never... See more

Product

Customers consistently note negative experiences with product quality and accuracy, often receiving items... See more

Payment

Clients share negative opinions on payment, with many reviewers reporting that the company demands additional... See more

Service

Consumers find service to be a source of significant disappointment and frustration, with many describing... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Had ordered few items after they confirmed availability. After next day of payment, they said product is unavailable..offered another cheap alternative but Still asking for additional payment. When as... See more

Rated 1 out of 5 stars

Here's a review with a dissatisfied tone: Really dissatisfied with my flower gift's online order process. No clear info on delivery areas or costs, and then they hit me with extra charges after I'd... See more

Rated 1 out of 5 stars

Scam … fraud … No -1 scammers don’t buy anything from this website or social media you can see it much more photos , that’s it big scamming company , 4455/- INT scammed And I was complained cyber ce... See more

Rated 1 out of 5 stars

I paid ₹2400 on the 26th, including ₹200 extra for timely delivery. It’s been 8 days—no delivery, no refund, and zero response on my WhatsApp or email. Funny thing is, the moment I message them... See more


Company details

  1. Gift Shop

Written by the company

Buy Online Unique and Fresh Flowers, Cakes, Chocolates, Sweets for any occasion. Order on My Flower Gift, the best Online Shop in India for corporate and personalized gifting.


Contact info

1.1

Bad

TrustScore 1 out of 5

689 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very bad customer service- raising voice at customer without hearing to what they need to say.

I had ordered a flower bouquet, after viewing the product on the website and chatting with their agent in whatsapp. However, on the day of delivery, i received an email stating that the location is out of town, and need to pay additional 200INR for the delivery. I mentioned by email that i was ready to make the payment, but needed a confirmation on when the delivery will happen. i further asked a contact number to discuss in person, as emails may take time to resolve. The lady at the other end started raising her voice, and saying this is why we do not want to deliver to guys like you, who do not make additional payments. I asked her to calm down and hear my part out. she says its shows 15 kms from her office, where she selected a wrong location for delivery, where the location i had mentioned is just 7 kms from their office.

very bad customer service and very bad experience.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with [My Flower Gift My order was not delivered on time, and there was very poor communication from their side. I expected a reliable service, especially for a special occasion, but they completely let me down.
The delay caused a lot of inconvenience, and I did not receive proper updates or support when I tried to contact them. I would not recommend this service based on my experience.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Took my order and disappeared -

Took my order and disappeared -
I had to follow up twice and they said it’s remote location so we will give credit
What the heck ? And when I challenged they said read terms and conditions
Absolutely ridiculous -
I have no where else to send except the remote location so what do I do with a credit ???

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Zero accountability, broken booking system, ignored customers

Zero accountability, broken booking system, ignored customers

Placed a Mother's Day order on May 10 at 7:29 PM. The platform accepted a 7-9 PM delivery slot for the same day, a window that had already passed. No functional booking system should allow this.

Called multiple times throughout the day. No one answered. Emailed. No response until the next morning. When they finally replied, they shifted blame to the customer rather than acknowledging their system failure.

Promised redelivery on May 11. Still waiting. No time estimate given.
The product itself I doubt will be good by now. The operations, customer service, and system reliability are not at all for sure. Do not use this service for any ocassion.

11 May 2026
Unprompted review
Rated 1 out of 5 stars

I wish i could give 0 stars

I wish i could give 0 stars, product delivered was way too different from product shown, such a cheap bouquet for 1000rs. Delivery was made at night instead of noon. Worst customer service ever. Will never contact them again

9 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a birthday gift worth Rs4100

I ordered a birthday gift worth Rs4100, but the item I received appears to be worth only around Rs1700 and does not match the things ordered. This was very disappointing, especially since it was meant for a birthday. I expected the product quality and value shown at the time of purchase. It is not a genuine platform for online purchase.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

We have ordered flowers and chocolates…

We have ordered flowers and chocolates for our mom on mother's day and even paid extra for correct time delivery and it is not been delivered and no one answering the calls.

Lost Rs.1080 for nothing, please don't trust this online orders ,it's a scam.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

My Flower gift

Before placing my order with My Flower Gift, I clearly asked them whether delivery to my location was possible. They confirmed it was possible. I also specifically asked if delivery at 11:30 AM was possible, and again they confirmed. Based on their assurance, I placed the order and paid ₹5650.
However, the order was not delivered at the promised time. When I tried calling them, they did not answer my calls or reply to my WhatsApp messages. After repeatedly trying to contact them, I finally sent an email. Only then did they respond, first saying that my delivery location was not in Rajahmundry. Later, they gave another excuse saying the cake was freshly made, so it got delayed.
After giving multiple reasons and excuses, they finally delivered the cake at 4 PM — almost the entire surprise was ruined. This was meant to be a special surprise for my loved one, but because of their irresponsible service, the moment was completely spoiled.
The biggest disappointment was the cake itself. The cake I received looked nothing like the cake I ordered. The quality was also very poor. Their customer service was extremely bad, and their replies were arrogant and unprofessional.
Please look at the difference between the ordered cake and the delivered cake — then you will understand their standards.
Pure waste of time and money. I strongly suggest people not to trust them or order from them.

9 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. They will respond quickly until the payment is made, but after payment, there was absolutely no response to calls or messages and the order was not delivered on time. Later, after the event/party was already over, random excuses like “baker’s strike” were given.

Basic courtesy would have been to inform the customer in advance so alternative arrangements could be made.

My honest suggestion — do not make payment until the order is delivered. Please avoid ordering if you are depending on timely delivery for an important occasion.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish !

If I was able to give them a negative start I would. I wish I could get my review to the next customer in time. Please do not use these guys.. con and scam artists. Do not trust them or purchase from them, unless you want to lose money.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

I order 2 item with Myflowergift but…

I order 2 item with Myflowergift but this app cheat n take my money.never send my order item .when I asked refund they ignore my email n my phone calls.its costs 3000 rupees. I don't knw how to get refunded. Pls refund my money Myflowergift.

23 April 2026
Unprompted review
Rated 1 out of 5 stars

Absolute fraudsters

I placed an order for flowers for a funeral and even paid extra to ensure that they will be delivered on time. I even reached out to them on WhatsApp chat and they assured me that they will ensure timely delivery. However, there was no delivery and the company refuses to respond to emails and calls. Even on WhatsApp, they will send a one line response redirecting to their email support. Absolute scam.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

I had a bad experience with my flower…

I had a bad experience with my flower gift online website. This absolutely fraud. I ordered one cake for brother's birthday then I paid 963/ rs after 2 hours again asked 400/ extra money .I refused why you know after? They asked my money again for delivery I checked this company website I have seen many people wrote their bad experiences. I asked my money return back they refused and sending bad emails,and threatening me . Don't purchase this website. This is a scam. I booked through WhatsApp. After again I contacted that number no answer after money. Anyone knows this company based address. I have to go cyber crime registration against them. I started complaints gpay and my bank against them.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

Poor and unprofessional service

This was my first time using this flower delivery service, and unfortunately, it has been a very disappointing experience.

I had confirmed all details with their team via WhatsApp/Email, including the order, price, delivery time (1 PM), and location. I had clearly informed that this was a surprise delivery and that the receiver would be occupied with her jubilee function, so she might not be able to answer calls. Since the delivery location was a church parish hall, it should have been easy to locate her and hand over the bouquet. I made several calls to the support team and one call was attended and she was very rude to me.

However, your delivery person arrived only after 1:45 PM. He asked for the receiver’s name and showed the bouquet to her but did not hand it over, stating that he needed to take a picture. I never asked for a picture. Even after noticing that she was having food and agreeing to wait to take a picture , he disappeared afterward without delivering the bouquet directly. Eventually, the bouquet was found left unattended somewhere in the hall. This is highly unprofessional—he should have ensured proper handover before leaving.

Additionally, I paid INR 2600 for a bouquet of 50 flowers, but only 25 flowers were delivered. This is unacceptable. There is no refund and no response for my complaint email.

I also strongly urge you to improve your service quality to avoid such issues in the future.

13 April 2026
Unprompted review

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