Williamson's My Florist Reviews 

66
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the flower arrangements are stunning, incredibly fresh, and thoughtfully put together for any occasion. People love giving these beautiful blooms as gifts, noting that recipients are always delighted and impressed by the quality. Additionally, consumers appreciate the helpful and courteous staff who make ordering smooth and stress-free. Reviewers often highlight the prompt and reliable delivery service, ensuring packages arrive on time and in perfect condition. Many buyers say they will gladly use the service again and eagerly recommend it to friends and family.

What people talk about most

Product

Customers had positive experiences with product, often describing the floral arrangements as gorgeous, very... See more

Service

Users describe positive interactions with service, highlighting efficient support and prompt delivery.... See more

Quality

People report positive experiences with quality, praising the fresh, gorgeous, and well-presented flowers.... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and punctual... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and care during difficult... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered flowers for my mother in laws funeral. The person I spoke to on the phone was so nice and understanding. The flowers were delivered on time as promised and they were absolutely beautiful. Will... See more

Company replied

Rated 5 out of 5 stars

I ordered flowers for a customer colleagues mums funeral, first I got the date wrong then I got the name wrong, Ross went out of his way to keep me informed and ensured to get the flowers delivered de... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Williamson’s Florist. The staff were polite and very patient over the phone, taking the time to make sure everything was right. The recipient absolutely loved the flowe... See more

Company replied

Rated 5 out of 5 stars

I was delighted with Williamson’s my florist from start to finish. My call was answered immediately which is unusual in these changing times. I was asked if I knew what kind of floral arrangement I ne... See more

Company replied


Company details

  1. Home & Garden

Written by the company

Flowers delivered in Scotland and the UK. Flowers delivered daily to across Edinburgh, Dundee, Perth, Dunfermline, Kinross, Linlithgow, Bathgate, Livingston and Glasgow.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

66 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(66)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Sparse flowers

This is the second time I have taken delivery of flowers from this company. Both times they were a gift and both times the quantity of flowers was sadly lacking and most certainly did not reflect the price paid. Granted the flowers were fresh, just very few of them. When receiving a gift, no-one wants to say anything other than that the flowers were beautiful, but on both occasions I have sent a photo of the flowers received to the sender who was both annoyed and disappointed as they were so far removed from the picture shown online. Neither the sender nor I will use this company ever again.

23 January 2019
Unprompted review
Rated 5 out of 5 stars

Short notice delivery

I needed a basket of flowers delivered at short notice and they did it for me
The basket was beautiful and nothing was too much bother for them id use this florist every time for sending flowers 10 out of 10 from me 🤗💐💐💐

26 June 2018
Unprompted review
Rated 4 out of 5 stars

Overall good experience

Good online experience and the ordered flowers looked very good on arrival.
Did consider the price for specifying an a.m. or p.m. slot to be rather high, so did not select this option but the delivery was in the a.m. period in any case, which met my requirements.

12 June 2018
Unprompted review

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