eFlood by myFloodZone.com Reviews 9

TrustScore 4 out of 5

3.8

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Company details

  1. Real Estate Agency
  2. Furniture Store

Information provided by various external sources

myFloodZone.com is America’s 1st choice for 2nd opinions. Fast and accurate Flood Zone Determinations, Flood Maps, and Flood Insurance Dispute documentation... Since 1995.


Contact info

3.8

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

They don’t return calls or emails

They don’t return calls or emails. Had a flood search that was never completed and paid for. They won’t reply.

13 March 2019
Unprompted review
eFlood by myFloodZone.com logo

Reply from eFlood by myFloodZone.com

Hello,

That doesn't sound right.

Please send a message with your Name, Email Address and Papal Transaction ID to sales@myFloodZone.com so we can get to bottom of this issue.

Thank you

Rated 5 out of 5 stars

Simply the best

Great service. I use eFlood regularly to check on potential properties as well as when I get financing or refinancing. Clear, concise, understandable reports. I Receive my reports quickly which allows me to put sound proposals together in a timely manner. I highly recommend. I've used other services, but found them to be lacking in comparison.

4 March 2019
Unprompted review
eFlood by myFloodZone.com logo

Reply from eFlood by myFloodZone.com

Thank you Rich

We love to hear when a "frequent flyer" is happy with our service. As usual, please let us know if you come across ANYTHING that could use an improvement.

And thanks again for your continued patronage
✌😎

Rated 4 out of 5 stars

Works well every time

Works well every time. No problems with it.

31 January 2019
Unprompted review
eFlood by myFloodZone.com logo

Reply from eFlood by myFloodZone.com

Good to hear. 😏

We are always looking for customer suggestions to improve product(s) and user experience.

Thanks again for your business!

Rated 1 out of 5 stars

Didn't show me a single thing new

Didn't show me a single thing new. Feel like this was a fraud

30 January 2019
Unprompted review
eFlood by myFloodZone.com logo

Reply from eFlood by myFloodZone.com

We are sorry you feel that way.

We interpret flood maps. Period.

Even though we cross-reference parcel data and aerial imagery, the bottom line is: our determinations are based on the most current FEMA maps and data available

Sometimes, customers are not happy with the results of a determination. But other times, we discover errors that save them thousands of $$ a year...

So, once again, we are sorry that you fall into the first category, and didn't receive the results you were hoping for.

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