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Myfixpert Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

LENOVO / Myfixtpert

Se me rompió la pantalla del portátil al cabo de 6 meses, LENOVO indica que no entra en la garantía y me envía al servicio técnico oficial Myfixpert (su único servicio técnico está en Sevilla), me pongo en contacto y me dicen que tienen en stock la pieza, en 2-3 días lo tengo reparado; envían presupuesto de cambio pantalla 150€ que tengo que pagar por adelantado (estoy en Bizkaia) hasta ahí todo muy bién, pasa 1 semana y no tengo noticias, me dan largas durante 2 semanas y de repente me dicen que no tienen recambio y que la pieza tarda 20 días en llegar, alucinante! LENOVO se lava las manos dice que no son ellos los que reparan y que es un servicio externo.
Si LENOVO no da garantía a las reparaciones que se realizan en otros servicios técnicos y el que LENOVO indica como Servicio Oficial no es su responsabilidad ¿Qué sentido tiene que ofrezca un servicio oficial?.
Conclusión: A partir de ahora evitaré comprar LENOVO ó cualquier otra marca que tenga el mismo servicio oficial.

6 January 2021
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