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My Finance Club Reviews 

2,782
•
TrustScore 4.5 out of 5

4.7

Financial Institution
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Review summary

Created with AI, based on recent reviews

Evaluating 1,117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast application process, noting that funds are transferred directly to their bank accounts within minutes during urgent financial situations. People really appreciate the transparent terms regarding borrowing amounts and interest fees, alongside the helpful and professional approach of the staff. However, some people mentioned experiencing frustrating delays in receiving their approved funds and difficulties reaching support staff via phone or email. A few consumers also complained about unexpected extra charges related to early repayments and unresponsive communication channels when trying to resolve issues.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, efficient, and straightforward loan applications.... See more

User experience

Clients share positive opinions on user_experience, highlighting that the application process is... See more

Payment

People report positive experiences with payment, highlighting the straightforward application process and... See more

Response time

Customers had positive experiences with response time, frequently highlighting fast replies and efficient... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that support agents treat them with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely brilliant, the process was quick filling in the questions, then all I had to do was call the advisors, checked my details and the loan amount was in my bank within 10 minutes . this company... See more

Rated 5 out of 5 stars

Ondal is doing it right, instructions easy to follow. Every important thing is explained fully.0ndal is there when you need them, they make sure you never borrow more than you can afford.

Rated 5 out of 5 stars

It's very reassuring to know that there are lenders out there who will support and give people an opportunity who may have struggled in the past with finances, which may not of all been down to the in... See more

Rated 5 out of 5 stars

When they unexpected bills prop up and you just need that bit extra - I’ve used my finance club a couple of times now and I have to say the service is impeccable. The application process is incredibl... See more

Company details

  1. Financial Institution

About My Finance Club

Written by the company

24/7 ethical on-line lending. A new breed of financial institution allowing you to borrow only what you need for as long as you need it .

Simple, convenient, transparent and responsible borrowing @ fairly priced services.

Up to x7 cheaper than unauthorised overdrafts from the UK high street bank (Which May 2018)

- Typically costing less the £2 a day
- Money agreed and delivered instantly
- NO Early repayment penalties

www.myfinanceclub.com

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 68% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(2,782)

1,086 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamlessly efficient

Seamlessly efficient, highly recommend, have used ondal once already, customer services representatives very pleasant, human touch appreciated, online process for existing customers fantastically fluid. Very pleased when help is required short term Ondal is the one.

9 May 2026
Unprompted review

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