I wasn’t fully satisfied with the service provided, as the response took longer than expected. That said, I do appreciate finally getting a reply and some resolution. Regardless, the app itself is qui... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had a debit on my account with this app which I wasn't aware of because I had cancelled my subscription, I contacted them and they where quick to resolve my issue straight away and refunded my money... See more
Company replied
This app helped me despite some minor issues I can say this app is a good app to get your family together
Company replied
Warning – Scam Alert I strongly advise against using the Famio app. I tapped the option for a free trial, but just three days later, over €7.00 was withdrawn from my account without my consent, then... See more
Company replied
2.1
Poor
213 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience
So far I have had a good experience, porpora gave me a quick response and also a confirmation of the subscription cancellation. I hope that no money will be lost next month and I will be happy with the canceled subscription. I read some experiences here
Thank you Famio support team for the quick response and quick solution
16 April 2026
Unprompted review
Reply from Myfamio
Hello!
Thank you for your feedback! We’re glad to hear our team responded quickly and helped resolve your request. Your subscription cancellation has been processed, and no further charges should occur. We truly appreciate your kind words and trust.
Cheers!
I really to appreciate the timely…
I really to appreciate the timely response made to refund a payment which was deducted from my account. I'm proud to say that the Famio app stands on integrity with a level of professionalism that is second to none.
9 April 2026
Unprompted review
Reply from Myfamio
Hello Maurice!
Thank you for your wonderful feedback! We’re so glad to hear our team could assist you quickly and resolve the issue to your satisfaction.
Your kind words about our integrity and professionalism mean a lot to us—we truly appreciate your trust!
Pls I need refund I don’t have any…
Pls I need refund I don’t have any money on my account dats the only money in there
And I debts me 34k
Pls I have unsubscribed the app
U guys should not remove my money again oo I beg of u
Because all these reviews m seeing it not okay
9 April 2026
Unprompted review
Reply from Myfamio
Hello Deborah.
We’re really sorry to hear about the situation you’re in. Please know that we never charge users without their consent, and we always provide clear warnings about subscription renewals.
To resolve this, we kindly ask that you reach out to our support team directly. They’ll assist you in addressing your concerns, including the refund request. Please contact us at support@myfamio.com with "Famio.Review" in the subject line, and our team will handle your case as quickly as possible.
Trying to cancel from the moment I…
Trying to cancel from the moment I realized I don’t wanted anymore and they’ve been charging my bank account since. They are listed as scam company. Taking forever to cancel and even replacing my account info they got the new one through a token.. horrible experience.
28 March 2026
Unprompted review
Reply from Myfamio
Hello Elia!
We're sorry to hear you're having trouble canceling your subscription. Kindly note that we never charge users without confirmation. To cancel, please log into your account and follow the cancellation steps: Profile > Manage subscription. If you need further assistance, contact us at support@myfamio.com with "Famio.Review" in the subject line, and we’ll be happy to help!
Great feedback
Thank you very much for being so quick and understanding regarding my recent situation. I have a lot of respect for this team. I recommend the app. Definitely give it a try.
2 April 2026
Unprompted review
Reply from Myfamio
Hello!
Thank you so much for your kind words! We’re so glad we could help resolve your situation, and we truly appreciate your understanding. If you have any questions or need support, just let us know at support@myfamio.com.
Have a great day!
I didn't renew the subscription at all…
I didn't renew the subscription at all and they took my money but they helped me and I'm satisfied with their help
21 March 2026
Unprompted review
Reply from Myfamio
Hello Ciera!
Thank you for your feedback! We’re sorry for the initial confusion with the charge, but we’re really glad our team was able to resolve it and help you quickly.
We appreciate your understanding and are happy to hear you’re satisfied with the support you received.
Cheers!
Bank account predator
Bank account predator. Unidentifiable sources, location, accountability.
26 March 2026
Unprompted review
Reply from Myfamio
Hello.
We’re really sorry to hear about your experience and understand how concerning this situation must be. Please know that we never charge users without their consent and always strive to provide clear details about any charges. We take these matters seriously and would like to resolve any confusion or issues you're facing. Please contact us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you as soon as possible.
I have an extremely positive experience
I have an extremely positive experience with the staff who support the Famio application, they responded very quickly to my request, a warm recommendation for everyone.
23 March 2026
Unprompted review
Reply from Myfamio
Hello Dejan!
Thank you for your wonderful feedback! We’re glad to hear our team could support you quickly and make your experience a positive one. We truly appreciate your recommendation.
Cheers!
Quick and happy
I had a debit on my account with this app which I wasn't aware of because I had cancelled my subscription, I contacted them and they where quick to resolve my issue straight away and refunded my money the next day. Thanks for your help guys. 😀
10 March 2026
Unprompted review
Reply from Myfamio
Hello!
Thank you for sharing your experience. We’re glad our support team could quickly resolve the issue and process the refund for you. We truly appreciate your feedback and are always here if you need any further assistance.
Cheers!
emailed many times and with no response
I have emailed many times and with no response. Its saying I can't log in because my account doesn't exist but when I enter my email address it says that I cant use that email as there is already an account. Absolute scam just want to cancel my subscription.
11 March 2026
Unprompted review
Reply from Myfamio
Hello Gianni!
Thank you for reaching out. We’re sorry to hear about your experience. Kindly note that our support team has received your email and has already responded to assist you. If there’s anything else you need, please don’t hesitate to reach out.
We’re here to help!
Very shity company,avoid please this…
Very shity company,avoid please this company,they still you money from your account ,I pay trial for one day,I cancel in one hour because I find out is useless app and next day take money from my account….avoid guys….
8 March 2026
Unprompted review
Reply from Myfamio
Hello there!
We are sorry for any confusion. Please note that we never charge users without their consent, and if a subscription is canceled, no further charges should occur. We would like to investigate this further. Please reach out to us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you as quickly as possible.
Looking forward to hearing from you!
No services cancelled subscription but…
No services cancelled subscription but still collecting money from me. Please may you stop. I am instructing my bank to stop any payments to you with immediate effect.
6 March 2026
Unprompted review
Reply from Myfamio
Hello Samuel!
We are sorry for any confusion. Kindly note that we never charge users without their consent, and if a subscription is canceled, no further charges should occur. We would like to investigate this further. Please reach out to us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you as quickly as possible.
Waiting!
Cannot cancel
I literally cannot cancel this subscription like I put my email on here and from what I understand I never subscribed but apparently it charges my every month and I guess I logged in on a website and when I put in. My email it says customer not found so this is just going to keep charging me.
1 March 2026
Unprompted review
Reply from Myfamio
Hello Michaela.
We’re really sorry to hear you’re having trouble canceling the subscription. Please know that you can cancel your subscription anytime through the app by going to Profile > Manage Subscription.
If you’re still having issues or if you can’t find your account, please email us at support@myfamio.com with "Famio.Review" in the subject line, and we’ll help resolve it for you as quickly as possible.
Thieves
This company is a complete scam they hide subscriptions and attack your bank account with multiple transactions trying to unlawfully take money this app needs removing from paypal and the app stores.
Scam company, who should be banned from all app market places.
They have 1000s of complaints about attacking users bank accounts
15 February 2026
Unprompted review
Reply from Myfamio
Hello.
We understand how frustrating it must be to feel like you’ve been charged unexpectedly, and we want to clarify that we never charge users without their consent. There are several confirmation steps during the subscription process to ensure transparency and avoid any misunderstandings.
We’d appreciate the opportunity to investigate your case further. Please email us at support@myfamio.com with "Famio.Review" in the subject line, and our team will review the situation.
Reply from Myfamio
Hello Johannes,
We’re so glad to hear you had a great experience with our support team! If you need anything else, don’t hesitate to reach out to us at support@myfamio.com.
Take care!
Famio.
Famio.
Words fail me.
I was totally buried alive,My details,My contacts were hidden.
No one could easily reach out to me.
Almost the whole world believed that I was no more.
And yet am alive Kicking,Strong and energetic.
Famio made it possible for the world to know the truth and my existence.
Am extremely hopeful soon.
I will be celebrating and the world will know the truth through Famio.
I will be able to do what God had ordained me to do.
Words fail Famio.
For those who are still lost without knowing where to go for help.
Famio is the place to be.
Thank you Famio.
Madam Gladys Mkamburi from Kenya.
6 February 2026
Unprompted review
Reply from Myfamio
Hi Gladys!
Thank you for your feedback! We’re glad to hear you’re using Famio. If you have any specific suggestions or need assistance, please let us know at support@myfamio.com. We’re here to help!
Reply from Myfamio
Hi John!
We’re glad to hear you’re having a great experience with Famio! If you have any questions or need support, just let us know at support@myfamio.com.
Cheers!
Never had service from the them
Never had service from the them, cancelled same day (actually less then 2 hours later) but still get billed every months for it.
Stay well away people and I WANT MY MONEY BACK
26 January 2026
Unprompted review
Reply from Myfamio
Hello!
We’re sorry to hear about the confusion regarding the charges. Kindly note that we do not charge users without their confirmation. To help clarify any charges and resolve your concerns, please reach out to us at support@myfamio.com with "Famio.Review" in the subject line.
We’re here to assist you and ensure everything is sorted out!
Reply from Myfamio
Hello Loreta!
We're thrilled to hear you think it's perfect! If you have any questions or need support, just let us know at support@myfamio.com.
Keep enjoying the app!
IT IS A SCAMMMM
IT IS A SCAMMMM, ONCE YOU PAY YOU GONNA END UP IN A MONTHLY SUBSCRIPTIONS. GUYS GO CHECK YOUR BANK ACCOUNTS
25 January 2026
Unprompted review
Reply from Myfamio
Hello Brahim!
We’re really sorry to hear about the trouble you’ve experienced. To help you log into your account and resolve this issue, please contact us directly at support@myfamio.com with "Famio.Review" as a subject line. We’re here to assist you and ensure you get the service you paid for.
We are looking forward to hearing from you!
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