Myfabrics Reviews 

982
TrustScore 3.5 out of 5

3.7

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Rated 4 out of 5 stars

Lovely quality fabrics. Good pricing. Would have given 5 stars but for the fact that delivery was very slow from placing order. But if you aren’t working to a time critical schedule, then you c... See more

Company replied

Rated 1 out of 5 stars

I ordered outdoor waterproof fabric for recovering a customers garden furniture. The fabric has faded shockingly and unevenly in very little time. I've tried to contact myfavrics, but they appear t... See more

Rated 5 out of 5 stars

After reading some of the reviews here, I was hesitant to order, but they were the only supplier of a type of German Christmas crafting paper I really wanted. So I thought I'd try it and after my ord... See more

Company replied

Rated 5 out of 5 stars

Order placed on 30/10/25 received on the 7/11/25, exactly in the delivery window given at time of order. Fabrics are fabulous quality and better in real life than on the screen.This was my first ord... See more

Company replied

Company details

Written by the company

Would you like to sew your own clothes? Or give something homemade as a gift? At myfabrics.co.uk, you’ll find everything you need for sewing! Among our wide range of over 7000 fabrics and 5000 haberdashery items, you’re sure to find just what you’re after, all easy to order online. Prior to that, you can arrange to have some swatches posted to you. We have been supporting our customers in their creative projects for over 20 years. It gives us great pleasure to enable them to use our products for a creative activity that brings relaxation, fun and DIY success to their homes.


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3.7

Average

TrustScore 3.5 out of 5

982 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(982)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent quality fabrics and a huge…

Excellent quality fabrics and a huge choice. A great website, thread, zips etc, to match the fabrics; patterns and more. Delivery is good. I would highly recommend.

29 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

I was able to request samples

I was able to request samples, and there was plenty of information on the Myfabrics website to help me choose. The material arrived quickly and I am well into my project.

31 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 1 out of 5 stars

I ordered fabric 10 days ago and I am…

I ordered fabric 10 days ago and I am still waiting for it to arrive. I have emailed customer service, but no-one has replied. I shall not be ordering from this company again!

20 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
This is the very first message we're receiving from your regarding the issue.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 5 out of 5 stars

Great value and great customer service

24 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 2 out of 5 stars

Would not recommend

Delivery was very slow
I wanted 2m of a bag strap and ordered 0.2m by mistake (price way to high for such a small amount). When querying customer service was not friendly

24 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 5 out of 5 stars

Great company quality material

The quality of the fabric I purchased was perfect and well priced. The communication was excellent and the order arrived very quickly

2 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Excellent quality fabrics

Excellent quality fabrics packed with individual labels giving length, width, laundry instructions etc. which I found useful. I am looking forward to using them.

4 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Efficient website and prompt delivery…

Efficient website and prompt delivery of good quality fabrics.

5 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, prompt delivery. Wide range of designs

1 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Great fabric

Great fabric, reasonably priced

4 August 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 2 out of 5 stars

Fabric tore before I could even…

Fabric tore before I could even assemble it on the chair back. Would definitely not recommend this site
The fabric was sold for deck chairs, if it tore when I just pulled it to fit it I cannot see how anyone could possibly sit on it

20 July 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 1 out of 5 stars

Slow delivery

It was not clear that the company is based in Germany and Delivery times were much longer than suggested. We were eventually given a delivery date of between Tuesday 11th and Thursday 13th. The order did not arrive until Monday 17th which was too late as we had gone away by then. The fabric was for our holiday home in France and we would not have ordered had an accurate delivery date been given.

13 July 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
Thank you very much indeed for taking the time to submit this review.
We are utterly sorry to read about the issue with your order.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 5 out of 5 stars

Beautiful pattern

Delivered on time as promised. Gorgeous pattern. Going to use it to recover a swing seat and hope it is strong enough

1 July 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Your fabric is lovely great to deal…

Your fabric is lovely great to deal with and I will be back.

23 July 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

great fabric

great fabric.
There was a hiccup with the import vat but customer service sorted it for me in no time.
it might not be clear to everyone that the company is located in Germany.

10 July 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 1 out of 5 stars

Terrible Experience with Myfabrics.co.uk: Poor communication and unresponsive service

I recently had the misfortune of placing an order on Myfabrics.co.uk, and my experience has been nothing short of frustrating and disappointing. From the lack of communication to the complete absence of customer support, this company has left me feeling extremely dissatisfied.

First and foremost, after placing my order yesterday, I expected to receive a confirmation email promptly. However, it has been more than 24 hours, and I am yet to receive any communication from Myfabrics.co.uk. I even checked my spam inbox, just in case, but there's no sign of the confirmation email. This lack of basic communication is unacceptable and reflects poorly on their professionalism.

Adding to my frustration, I attempted to check the status of my order on their website using the provided order number. However, I was met with another roadblock as I was required to log in to view the information. Unfortunately, I couldn't log in because I don't have my password. So, I tried to reset it, but surprise, surprise – I haven't received any password reset email either. This issue not only prevents me from tracking my order but also highlights the lack of foresight and functionality in their website design.

Overall, my experience with Myfabrics.co.uk has been an absolute nightmare. Their lack of communication, unresponsive customer support, and failure to provide basic services such as order confirmation and password reset functionality have left me feeling highly dissatisfied. I strongly urge others to steer clear of this webshop, as their poor service and lack of professionalism have made this shopping experience nothing short of a headache.

6 July 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,
We’re very sorry to hear you had a bad experience with our company.
This is the very first communication we're receiving from you regarding the issue.
Please contact us at support@myfabrics.co.uk so that we can look into the matter more closely.

Rated 4 out of 5 stars

Fantastic fabric, not particularly fast delivery

I haven’t ordered from myfabrics in years and was surprised to see such awful reviews after I’d placed my order. Customer services weren’t particularly helpful or polite but my order arrived in the estimated delivery dates and the quality was fantastic.

11 April 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit this review.

Your satisfaction with both our products and service will always remain our top priority.

We are hard at work to further reduce our delivery times to the UK and ensure high service standards on the part of our carrier at all times.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

The fabric excellent quality fast…

The fabric excellent quality fast delivery

24 May 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Good quality fabrics carefully packed…

Good quality fabrics carefully packed that arrive within timeframe.

20 May 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

Rated 5 out of 5 stars

Years of happy sewing and crafting

I’ve shopped with my fabrics for a few years now and I’ve always had a positive experience. From the choices of fabrics and haberdashery etc to the shipping and receipt. I always buy the fabrics for my projects from them. It takes a little longer to get here. I estimate about a week to get to the uk, the couriers and to delivery. I don’t mind that because I get what I want. Thankyou to all the staff at my fabrics.

2 June 2023
Unprompted review
Myfabrics logo

Reply from Myfabrics

Dear Customer,

Thank you very much indeed for taking the time to submit such a fantastic review!

Your satisfaction with both our products and service will always remain our top priority.

We very much look forward to hearing from you quite soon!

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