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MyDocExpress Reviews 136

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service to be convenient, efficient, and trustworthy, making it a valuable resource for obtaining medical certificates without the need for physical doctor visits. Many people appreciate the fast response times and quick delivery of medical certificates, often within minutes or an hour of consultation. The website is frequently praised for being easy to navigate and appropriate, contributing to a smooth and hassle-free user experience. However, some people mentioned experiencing delays in receiving their medical certificates, with one reviewer noting a wait of over 24 hours despite the promised one-hour delivery. Additionally, a few customers wished for the option to input previous dates for symptoms to allow for more accurate diagnoses.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its speed, efficiency, and convenience... See more

User experience

People report positive experiences with user experience, consistently finding it very fast, convenient, and... See more

Response time

Users describe positive interactions with response times, highlighting the fast and prompt action received.... See more

Website

Customers consistently note positive experiences with the website, praising its speed and reliability for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a life saver and super legit. I couldn’t get a med cert from my mother’s doctor and my Teacher is very manipulative good thing I found this website saved me all the hassle and stress

Rated 5 out of 5 stars

I like that they’re very efficient when sending the medical certificates. I also like that their website is very easy to navigate and very appropriate.

Company details

Written by the company

A telehealth company.

Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Commendable e-consult services

Their e-consult services is really a good example of a smooth transaction. Instructions are not complicated and easy to follow for actual usage. In addition, the certificates needed by patients are immediately released once reviewed by a doctor.

6 April 2026
Unprompted review
Rated 4 out of 5 stars

Astonished to their service.

Very convenient that you can access 24/7 especially you cannot leave home because of sickness, or even more important errand. Doctors' recommendation for rest and instruction for rest is amazing. Wishing to have a better indication of fit to work dates. But all in all, astonished and will definitely recommend this to my friends.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Convenient and Easy!

It’s very convenient and you can get your medical results in as fast as 30 mins if the queue isn’t heavy. i really trust this organization. However, i wish they’d include an address/phone number on the med certs! But thats all!

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from a kapwa health professional

I've used this service twice now. I'm a doctor myself and so most of the time, I know when I'm personally sick so I do the diagnosing myself. However, one thing I can't do is provide a medical certificate for myself as that would just look so wrong in a lot of levels. This service has made it easy for health professionals like me (who don't like taking advantage of their friends kindness) to procure valid medical certificates in a manner that also helps pther health professionals.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

speedy certification

did received my medcert less than an hour, it was very well written and informative about the diagnosis. must try ! very effective and efficient

28 March 2026
Unprompted review

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