I had a great experience with my debt plan recently. I was going through some financial hardship to the point of the bailiffs taking action against me. Causing overwhelming anxiety and stress. But I r... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Spoke with Cameron regarding my debts. He was great at reassuring me, after I mentioned how overwhelming it has been, and helping with finding the best option suitable for me - a lot of informatio... See more
I spoke to Liam McMahon and from the start of the call he made me feel relaxed and assured me he would get some protection in place for any assets i had as the bailiffs were at my door. He didn't rus... See more
Company replied
Even though I had created all of my problems , Debt Plan were still compassionate, supportive and I found that no matter how bad things are , it’s good to talk !! I’ve haven’t smiled for a long time b... See more
Company replied
Company details
Written by the company
My Debt Plan is one of the UK’s leading providers of Individual Voluntary Arrangements (IVAs) and debt solutions, committed to helping people regain control of their finances and reduce the stress of unmanageable debt. We understand that debt can feel overwhelming. Our friendly and knowledgeable advisors take the time to listen, explain every step of the process, and create solutions that are realistic and manageable. We pride ourselves on our transparent approach, treating every client with respect, care, and professionalism. More than just a debt solutions company, we aim to empower people to take control of their finances, achieve peace of mind, and move towards a debt-free future.
Contact info
2nd Floor Blenheim Court, SK8 2JY, Cheadle, United Kingdom
- 0161 660 0411
- mydebt-plan.co.uk
4.7
Excellent
504 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 71% of negative reviews
Typically replies within 1 week
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Well explained and good to go with this…
Well explained and good to go with this company.
26 March 2026
Unprompted review
Reply from My Debt Plan
Hi Sabiha,
Thank you for your feedback.
We’re really pleased to hear that everything was explained clearly and that you felt confident choosing to go with us.
Thanks,
My Debt Plan Team
Staff are friendly and supportive and…
Staff are friendly and supportive and professional
They do not use jargon and explain everything in a clear and concise manner
25 March 2026
Unprompted review
Reply from My Debt Plan
Hi Corrine,
Thank you for your feedback.
We’re really pleased to hear that you found our team friendly, supportive, and professional. It’s great to know that everything was explained clearly and without jargon, so you felt fully informed throughout.
We appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
got refused help .my kids will have no…
got refused help .my kids will have no food each week now
19 March 2026
Unprompted review
Reply from My Debt Plan
Hello,
We’re very sorry to read your review and to hear your concerns — we understand how difficult this situation can be.
Unfortunately, we’ve been unable to locate your details based on the name provided, so we can’t review your specific circumstances. All of our recommendations are based on individual income and expenditure assessments, and while we always aim to help as many people as possible, not every situation is suitable for an IVA.
Where we’re unable to offer this solution, we do try to provide guidance or signpost alternative options that may be more appropriate.
We’re truly sorry we couldn’t help on this occasion, and we sincerely hope your situation improves and that you’re able to find the right support for you and your family moving forward.
Thanks,
My Debt Plan Team
Great confident and clear
Great confident and clear, understanding all situations. Thank you for your assistance
16 March 2026
Unprompted review
Reply from My Debt Plan
Hi Marley,
Thank you for your kind feedback.
We’re really pleased to hear that you found the service clear, supportive, and understanding. We appreciate you taking the time to share your experience.
Thanks,
My Debt Plan Team
I was so nervous did not know who to…
I was so nervous did not know who to turn to but once i reached out to debt plan everything fell in place smoothly very happy
16 March 2026
Unprompted review
Reply from My Debt Plan
Hi Tazim,
We appreciate you taking the time to share your experience.
We’re really glad you reached out to us and that everything felt much smoother once you did. It’s great to hear you’re feeling happier with things now.
Thanks,
My Debt Plan Team
Very compassionate and understanding of…
Very compassionate and understanding of my financial situation. They spoke through all my options and supported me to get the right plan for me. Highly recommend to anyone.
16 March 2026
Unprompted review
Reply from My Debt Plan
Hi Tracy,
We’re really pleased to hear that you felt supported and that everything was explained clearly while exploring your options. It’s great to know we were able to help you find the right plan for your situation.
We truly appreciate your recommendation.
Thanks,
My Debt Plan Team
Really helpful respectful advice
Really helpful respectful advice. Put my anxieties at ease. Would recommend
12 March 2026
Unprompted review
Everyone was very friendly and took the…
Everyone was very friendly and took the time to listen , everything was explained to me. Even though I could get free advice with other providers I feel like you deserve my custom . I can’t thank everyone enough for their help. Liam McMahon was especially great so please give him this positive feedback.
11 March 2026
Unprompted review
Reply from My Debt Plan
Hi Harrison,
Thank you so much for your lovely feedback — we really appreciate you taking the time to share your experience.
We’re delighted to hear that you felt listened to and that everything was clearly explained throughout. It means a lot that you chose to go ahead with us, and we’re grateful for your trust.
We’ll be sure to pass your feedback on to Liam — he’ll be really pleased to hear the positive impact he’s made.
Thanks,
My Debt Plan Team
Absolutely brilliant went through everything
Very helpful went through everything step by step explaining everything throughly really put my mind at ease which I'm grateful for every member of staff I spoke to was friendly polite and helpful i would highly recommend anybody need help to use this service
12 March 2026
Unprompted review
Reply from My Debt Plan
Hello,
Thank you for your wonderful feedback — we really appreciate you taking the time to share your experience.
We’re so pleased to hear that everything was explained clearly and that our team were able to put your mind at ease. It’s great to know every interaction you had was friendly, polite, and helpful.
Thanks,
My Debt Plan Team
They people I spoke to on the phone…
They people I spoke to on the phone were friendly, explained everything in detail without judgement and listened when I explained certain reasons and circumstances
13 March 2026
Unprompted review
Reply from My Debt Plan
Hi Adam,
We appreciate you taking the time to share your thoughts.
We’re really pleased to hear that you found our team friendly, understanding, and non-judgemental. It’s important to us that everyone feels listened to and supported, so we’re glad this came across during your experience.
Thanks,
My Debt Plan Team
Amazing staff and service
Every member of staff that I have spoken to at My Debt plan have been absolutely amazing. They have been kind, supportive, understanding and extremely helpful. They made sure that I knew what all my options were in a clear way so that I was fully informed to make the right decision for me. They have put my mind at ease and helped me to see that there is a light at the end of the tunnel. I cannot thank them enough. I would highly recommend them.
12 March 2026
Unprompted review
Reply from My Debt Plan
Hi Lucie,
Thank you so much for your thoughtful feedback — it really means a lot to us.
We’re delighted to hear that every member of the team has been kind, supportive, and helpful throughout your experience. Making sure you feel fully informed and confident in your decisions is incredibly important to us, so it’s great to know this came across.
We’re especially pleased to hear that we’ve been able to put your mind at ease and help you see a positive way forward.
We truly appreciate your recommendation, and we're here to support your every step of the way on your journey.
Thanks,
My Debt Plan Team
So helpful very compassionate and very…
So helpful very compassionate and very easy to talk to I want to say a big thankyou to Jordan so kind and easy to talk to
12 March 2026
Unprompted review
Amazing people made me feel comfortable…
Amazing people made me feel comfortable and halped me with everythinf i needed to no and do.
12 March 2026
Unprompted review
Great So Far
So far, it’s been a great experience, i was very much in a bad place mentally and financially but now i feel a lot lot better as they gave given me a way out and its a massive relief
12 March 2026
Unprompted review
Reply from My Debt Plan
Hi Chloe,
Thank you for sharing your feedback.
We understand how overwhelming things can feel when you’re dealing with both financial and mental stress, so we’re really glad we could help you find a way forward. Hearing that you’re feeling relieved and in a better place is exactly why we do what we do.
Please remember we’re here to support you every step of the way, and don’t hesitate to reach out whenever you need us.
Thanks,
My Debt Plan Team
Very helpful and understanding of my…
Very helpful and understanding of my situation thankyou Barry and Joanne 🥰
11 March 2026
Unprompted review
Very helpful
Very helpful, dealt with Gareth mostly and he's been an absolute diamond, the stress of it all has been minimized with the help of this company.
Thank you
11 March 2026
Unprompted review
Really helpfull and put things in…
Really helpfull and put thinvs in simple turns so we could understand every thing properly
11 March 2026
Unprompted review
Very polite very helpful explaining…
Very polite very helpful explaining everything. Realy pleased.
10 March 2026
Unprompted review
From start to the last call I received…
From start to the last call I received the 3 agents that helped me sort my debt out were amazing no judgement or being made to feel embarrassed just 100% good communication and help no matter how many times you asked the same question or got confused with sending stuff even rang me and talked me through every step
10 March 2026
Unprompted review
Reply from My Debt Plan
Hi Annamarie,
We really appreciate you taking the time to share your experience.
We’re so pleased to hear that you felt supported throughout and that our team provided clear, patient, and non-judgemental help every step of the way. It’s especially great to know they took the time to guide you through the process and made things easier when you needed it.
We're here to support you every step of the way on your journey.
Thanks,
My Debt Plan Team
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