Banner for MyCustomCar -The Seat Cover Experts

MyCustomCar -The Seat Cover Experts Reviews 

6,580
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 717 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service and the user-friendly website that makes purchasing custom items remarkably simple. Many people are thoroughly impressed by the premium materials, noting that the finished products look fantastic and fit their vehicles precisely. However, some customers also noted that certain installation straps or Velcro fasteners were rather frustrating to adjust and failed to keep the covers securely in position. A few reviewers additionally expressed disappointment regarding unexpected fit issues or stated that the fabric materials did not last as long as anticipated over extended use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and perfect... See more

Quality

Consumers find quality to be positive, highlighting that the seat covers are well made and fit the vehicle... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of the... See more

Service

Users describe positive interactions with service, highlighting prompt problem resolution and helpful... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that the website is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a dash mat to start with,was a mix up with what was sent,support could not of been better with the handling.Returned post paid and received replacement within 2 days. Went ahead and ordered the... See more

Company replied

Rated 5 out of 5 stars

Great fitting. Bought for a 2003 PT Cruiser. A very snug fit, but worth the effort to take the time ensuring which component is for which seat. Only one small question - two hook Velcro strips coming... See more

Company replied

Rated 5 out of 5 stars

Covers fit well. A better result to be had if you remove plastic seat covers on out side of seats. Velcro attachments are a good improvement on usual ties. Head rest covers didn't pull in tight u... See more

Company replied

Rated 5 out of 5 stars

Fast ordering, quick delivery. We are very happy with the custom seat covers we ordered, they fit perfectly, look amazing, just like a new car. Bit of fun for a couple of oldies to fit under seat,... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

MyCustomCar.com.au is Australia’s leading website dedicated to custom fit car seat covers. Our custom fit seat covers are made in Australia for most passenger vehicles sold in this country since 1970 – that is over 4,000 different seats. Our skilled craftsmen will custom make the covers to your vehicles seat specifications giving you the very best fit and allowing you to use all the options including split rears, armrests and boot access. MyCustomCar.com.au has been developed by Sperling Enterprises to give customers the best customer experience in ordering custom fit car seat covers. Fabric and vehicle selection has been made easy and as your custom made covers will be made in our facility in Sydney they will be delivered to your door within 3 working days*. With over 40 years of expertise you have the comfort of knowing you are dealing with the industry experts and we can help you though the entire process from selection through to fitment. Sperling Enterprises is a 100% Australian owned family company and has been trading since 1971. Over this time we have learnt pretty much everything that there is to know about car seat covers and have a level of expertise that is unparalleled in the industry. We are constantly in contact with the car manufacturers and constantly updating our pattern library that goes all the way back to 1971 and includes over 4,000 seats.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(6,580)

694 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent product

31 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Joy,

Thank you so much for your feedback! 😊 We’re glad you’re happy with the product and really appreciate your support!

Best regards,
The MyCustomCar Team

Rated 3 out of 5 stars

Covers-Great, Service - Terrible

Cant fault the seat covers themselves they're great but what an ordeal I had getting them!
I purchased 4 sets Front and Back for Reps Utes and half my order was sent to a Random person in Christchurch NZ and the other half sent to a different random in Auckland NZ they were meant to be all sent to me at a business address is Gore NZ.
It took me 4 weeks to finally get all covers and cost me a total of $240.40 to get them all in my possession ( I'm waiting to be reimbursed) I am very lucky both random people who received my boxes were honest.

Reimbursement has been received thank you, I can only hope precautions have been put in place to eliminate this happening again.

27 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Dale,
Thanks for taking the time to leave your feedback. We’re really pleased to hear that you’re happy with the seat covers themselves, but we’re genuinely sorry for the ordeal you experienced getting your full order.
Having half of your order delivered to incorrect addresses is absolutely not the experience we want for our customers, and we understand how frustrating the delays and additional $240.40 cost would have been. We’re also very grateful that the people who received the parcels were honest and helped get the covers back to you.
We sincerely apologise for the inconvenience and stress this caused. I can confirm that the reimbursement of the $240.40 was completed 03.09.26. An email would have also been sent to let you know of this also.
Thank you again for your understanding, and we hope the quality and fit of the covers make up for some of the frustration along the way. One of our team members will reach out to you.

Rated 5 out of 5 stars

The covers look good and feel good

The covers look good and feel good. No problem fitting them. This is the second car we’ve done in these covers.

3 August 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi there,

Thank you so much for the great feedback! 😊 We’re delighted to hear that you’re happy with how the covers look and feel, and that fitting them was nice and easy. We really appreciate you choosing us again for your second car! 🙌

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Prompt delivery and the how-to clip…

Prompt delivery and the how-to clip included in the email (when I remembered about it) really helped with handling the carpet flap. Looks like a professional fitted my covers.

30 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Cindy,

Thank you so much for your lovely feedback! We’re delighted to hear that the prompt delivery and how-to clip were helpful, especially when it came to handling the carpet flap. It’s fantastic to know the covers look professionally fitted — we really appreciate you taking the time to share your experience!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Excellent fit great quality and postage…

Excellent fit great quality and postage was so fast!

30 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Kylie,

Thank you so much for your lovely feedback! We’re thrilled to hear you’re happy with the fit and quality, and that your order arrived so quickly. We really appreciate your support! 😊

Cheers,
The MyCustomCar Team

Rated 1 out of 5 stars

Pilot seat cover stitches are starting…

Pilot seat cover stitches are starting to separate.

This is crap.

30 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Enrique,
Thank you for taking the time to leave a review.I am sorry to hear that the stitching is starting to separate.One of our Customer service staff will be in touch shortly to rectify this issue.
Thank You
Kath

Rated 5 out of 5 stars

Quick and efficient delivery

Quick and efficient delivery. Everything fitted extremely well.

29 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Mark,

Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with the quick delivery and that everything fitted perfectly. We truly appreciate your support and look forward to serving you again!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Fits well and looks awesome.

Fits well and looks awesome.

30 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Bob,

Thank you so much for your feedback! We’re thrilled to hear that it fits well and looks awesome. We really appreciate your support and hope you enjoy your purchase! 😊

Cheers,
The MyCustomCar Team

Rated 1 out of 5 stars

Bought tradie canvas seat covers for my…

Bought tradie canvas seat covers for my new hilux they have only lasted 60000 km before having holes in them junk canvas my last to hiluxs with Toyota and black duck were still good at over 200000km

27 August 2026
Unprompted review
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Marc,
Thank you for taking the time to let us know about your covers.Do you have an order number that i can look into your order ? To see if your covers are still under warranty.

Thanks
Kath

Rated 5 out of 5 stars

Great service and quality items

Great service and quality items. Fast handling and freight. A great business to deal with.

29 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi,

Thank you so much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our items, fast handling, and shipping. We truly appreciate your business and look forward to serving you again!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

It fits perfectly

It fits perfectly, and it took me 20mins to fit, love the material

29 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Alvin,

Thank you so much for your fantastic feedback! We’re thrilled to hear that it fits perfectly, was easy to install, and that you love the material. We really appreciate your support and hope you enjoy your purchase!

Best regards,
The MyCustomCar Team

Rated 5 out of 5 stars

The Service and communication was…

The Service and communication was excellent and the fitting of the seat covers to my new Ute was perfect very happy would recommend your seat covers many thanks Mark GOODMAN

29 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Mark,
Thank you so much, Mark! We really appreciate your kind words and are thrilled to hear you’re so happy with the seat covers and the fitting. It was a pleasure helping you, and we truly appreciate your recommendation. Enjoy your new car seat covers! 😊 We hope you visit us again.

Rated 5 out of 5 stars

Quality products and excellent delivery times.

Products arrived speedily and were as described, fit well but not perfect.

28 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Anna,
Thank you for your feedback! We’re glad to hear your products arrived quickly and were as described. We appreciate your comments about the fit and will continue working to improve our products and sizing. Thanks again for your support!

Rated 3 out of 5 stars

Fitting them too many straps and hard…

Fitting them too many straps and hard to connect.

27 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Michael,
Happy for our CS team to reach out and assist you if need be to get your dash mat on your car. One of our team will reach out and try to assist you.

Rated 5 out of 5 stars
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Rowan,

Thank you so much for your feedback! We’re glad to hear that it was a perfect fit and easy to install. We really appreciate your support

Cheers,
The MyCustomCar Team

Rated 3 out of 5 stars

Fabrics good. Question the fits like a glove claim

Fabrics good, instructions inaccurate and back of seat covers did not match that well requiring either cutting holes in the back of seat cover or not connecting velcro straps to hold in place.

Velcro straps not long enough. It did not fit like a glove.

Ended up using only bottom seat covers.

26 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Stuart,
Thank you for taking the time to share your feedback. We’re glad to hear you were happy with the quality of the fabric, but we’re sorry the fit and installation didn’t meet your expectations.
We understand how frustrating it would be to find that the instructions and Velcro straps didn’t work as intended, particularly when the covers required modification to fit properly. We’ll pass your feedback on to our team, especially regarding the strap length, fit of the back seat covers, and installation instructions.
One of our CS team members will reach out to find a solution for you.

Rated 3 out of 5 stars

The seats look and feel great

The seats look and feel great. The three downsides are (1) the bottom seat never stays in place. When people get in/out of the car and slide their bottom off, it soon slides the bottom seat out of place and it looks crap and I’m constantly trying to push it back on. (2) heated seats. In a car where it has fantastic heated and cooling seats, the covers reduce the air by at least 50% (3) the Velcro straps- the worst part was you never left an extra length as a just in case for the customer. Currently the straps barely reach each other under the seat, which is why I feel the bottom seats never stays in its place.

24 July 2026
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

Hi Lance,
Thank you for taking the time to leave such detailed feedback. We’re really pleased to hear that you love the look and feel of the seats.
We’re sorry to hear about the issues you’ve experienced with the bottom seat staying in place, the reduced airflow from the heated/cooling seats, and especially the Velcro straps. Your point about providing extra strap length is a really valid one, and we can understand how frustrating it would be to constantly have to reposition the bottom seat.
We genuinely appreciate you bringing these issues to our attention. Feedback like this helps us identify areas where we can improve the fit, functionality and overall customer experience. One of our CS rep will be in touch with you.

Rated 1 out of 5 stars

Definitely not custom made

Definitely not custom made, nowhere near do they fit like a glove as stated on their website... from the moment I ordered I contacted them to make sure they would fit my car however they arrived within a few days, generic seat covers... put the cover on the driver's seat and the only thing that fit properly was the headrest... contacted the company and was asked to provide photos and/or video of the issues,did both, then was sent a video on how to fit to my custom seat, still no difference...then was told to wait a few weeks for them to mold to the seats... they're definitely too large, nowhere near fitting like a glove... don't waste your time and money on this company... my "custom seat covers" are in the cupboard.

1 May 2026
Unprompted review
MyCustomCar -The Seat Cover Experts logo

Reply from MyCustomCar -The Seat Cover Experts

HI Gaye,
Thank you for sharing your feedback, and we’re sorry to hear that you’ve had this experience with your seat covers. We’d really like the opportunity to look into this further and find the best possible solution for you.
Could you please send us your order number so I can investigate this further - please send to orders@sperling.com.au, Attn Bec.
Many thanks

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look