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MyCustomCar -The Seat Cover Experts Reviews 

6,581
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 717 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast delivery service and the user-friendly website that makes purchasing custom items remarkably simple. Many people are thoroughly impressed by the premium materials, noting that the finished products look fantastic and fit their vehicles precisely. However, some customers also noted that certain installation straps or Velcro fasteners were rather frustrating to adjust and failed to keep the covers securely in position. A few reviewers additionally expressed disappointment regarding unexpected fit issues or stated that the fabric materials did not last as long as anticipated over extended use.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality and perfect... See more

Quality

Consumers find quality to be positive, highlighting that the seat covers are well made and fit the vehicle... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of the... See more

Service

Users describe positive interactions with service, highlighting prompt problem resolution and helpful... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that the website is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a dash mat to start with,was a mix up with what was sent,support could not of been better with the handling.Returned post paid and received replacement within 2 days. Went ahead and ordered the... See more

Company replied

Rated 5 out of 5 stars

Great fitting. Bought for a 2003 PT Cruiser. A very snug fit, but worth the effort to take the time ensuring which component is for which seat. Only one small question - two hook Velcro strips coming... See more

Company replied

Rated 5 out of 5 stars

Covers fit well. A better result to be had if you remove plastic seat covers on out side of seats. Velcro attachments are a good improvement on usual ties. Head rest covers didn't pull in tight u... See more

Company replied

Rated 5 out of 5 stars

Fast ordering, quick delivery. We are very happy with the custom seat covers we ordered, they fit perfectly, look amazing, just like a new car. Bit of fun for a couple of oldies to fit under seat,... See more

Company replied


Company details

  1. Car Accessories Store

Written by the company

MyCustomCar.com.au is Australia’s leading website dedicated to custom fit car seat covers. Our custom fit seat covers are made in Australia for most passenger vehicles sold in this country since 1970 – that is over 4,000 different seats. Our skilled craftsmen will custom make the covers to your vehicles seat specifications giving you the very best fit and allowing you to use all the options including split rears, armrests and boot access. MyCustomCar.com.au has been developed by Sperling Enterprises to give customers the best customer experience in ordering custom fit car seat covers. Fabric and vehicle selection has been made easy and as your custom made covers will be made in our facility in Sydney they will be delivered to your door within 3 working days*. With over 40 years of expertise you have the comfort of knowing you are dealing with the industry experts and we can help you though the entire process from selection through to fitment. Sperling Enterprises is a 100% Australian owned family company and has been trading since 1971. Over this time we have learnt pretty much everything that there is to know about car seat covers and have a level of expertise that is unparalleled in the industry. We are constantly in contact with the car manufacturers and constantly updating our pattern library that goes all the way back to 1971 and includes over 4,000 seats.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 89% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(6,581)

696 reviews in the last 12 months

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Rated 5 out of 5 stars

COMMUNICATION

cOMMUNICATION ON PLACING ORDER TO DELIVERY WAS AN EXTREMELY SMOOTH PROCESS. THE AFTER CARE OF THE VIDEO SHOWING HOW TO INSTALL WAS AMAZING SERVICE. THANK YOU ALL FOR YOUR HELP AND SERVICE.

1 June 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Rosina,

Thank you so much for your wonderful review! We're delighted to hear that the entire process—from placing your order through to delivery—was smooth and easy. It's great to know that our installation video and after-sales support were helpful. We truly appreciate your kind words and your trust in us.

Thank you for choosing us, and we look forward to helping you again in the future!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Great service

Great service, seat covers are made of real heavy duty material and fitted better than I thought they would. Thanks again Graeme

1 June 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi,

Thank you, Graeme, for your fantastic review! We're so pleased to hear you're happy with the quality of your seat covers and that the fit exceeded your expectations. Your kind words mean a lot to our team. We appreciate your support and hope you enjoy your new seat covers for many years to come.

Thanks again!

Cheers,
The MyCustomCar Team

Rated 4 out of 5 stars

Great seat covers, but poor instructions

Great seat covers, but the instructions need much greater detail. It look me over 3 hours to install 2 rows of car seats instead of the 30min to 45min per row.

1 June 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Ashley,

Thank you for your feedback and for your honest review. We're glad to hear you’re happy with the seat covers themselves, but we're sorry the installation process took longer than expected. We understand how important clear instructions are, and your comments about the guide needing more detail are really helpful. We'll make sure this is passed on to improve future instructions and the installation experience.

We appreciate your support and patience, and thank you for choosing us.

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Great looking set of seat covers and…

Great looking set of seat covers and they match my interior well. This fit good and easy to keep clean. Well made.

7 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi there,

Thank you for your great review! We're delighted to hear that you're happy with the look of your seat covers and that they match your interior so well. It's also great to know you found them to be a good fit, easy to keep clean, and well made. We really appreciate your feedback and hope you enjoy them for many years to come!

Best regards,
The MyCustomCar Team

Rated 2 out of 5 stars

The cover purchased for the Territory's…

The cover purchased for the Territory's drivers seat does not tie up properly and is disappointing that it moves freely. The other seats were great.

25 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Melanie, Thank you for your feedback. We're pleased to hear you're happy with the fit of the other seat covers, but we're sorry to learn the driver's seat cover didn't meet your expectations.
This certainly isn't the experience we want for our customers. We'd appreciate the opportunity to help resolve the issue, as it may be a fitting or installation concern. One of our customer service team members will be in touch with you, and we'll be happy to assist you in finding a solution.

Rated 5 out of 5 stars

I ordered the wrong design they…

I ordered the wrong design they rectified it with zero cost just paid for the old one to go back. Another of businesses would tell ya too bad

25 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Trey,

Thank you for your kind words! We're glad we could help get the design sorted for you. Mistakes happen, and we always try to find a fair solution whenever possible. We appreciate you covering the return shipping and are delighted that you're happy with the outcome. Thanks for choosing us and for taking the time to share your experience!

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, product exactly as described. The covers are comfortable and fit perfectly, on our land cruiser 200 GXL. Would definitely recommend to others.

27 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Jasmine, thank you for taking the time to leave us a 5-star review. We are thrilled to know that you are happy with your car seat covers. We hope you visit us again soon.

Rated 5 out of 5 stars

The Consultant I communicated with was extremely helpful…

The Consultant I communicated with was amazing and very helpful. Happy with product and service overall. Highly recommend.

11 June 2026
Unprompted review
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Reply from MyCustomCar -The Seat Cover Experts

HI Rob, thank you for sharing your feedback with us and leaving us a 5-star review. So glad to hear that you are happy with your new car seat covers. More importantly, we are thrilled to hear our customer service team were helpful.

Rated 5 out of 5 stars

Great Produced reasonably price good…

Great Produced reasonably price good quick delivery.

21 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Rod,

Thank you for your feedback! We're glad to hear that you found our product reasonably priced and that you were happy with the quality and quick delivery. We appreciate your support and look forward to serving you again.

Cheers,
The MyCustomCar Team

Rated 5 out of 5 stars

Just perfect

Prompt delivery and perfect fit my mine and wifey’s cars

22 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Nick, thank you for your feedback. We hope your wife is happy with the car seat covers!!

Rated 5 out of 5 stars

Perfect Fit and Great Protection

Very happy with this custom back seat car cover. It was easy to install and fits perfectly in my vehicle. The quality is excellent, and it gives great protection against spills, crumbs, dirty shoes, and everyday wear and tear from the kids.

The custom fit makes it look much neater than a standard seat cover, and it stays securely in place. Overall, a great product that does exactly what I was looking for. Highly recommend!

21 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Jaime, Thank you for taking the time to leave and share your experience with us. We are truly happy that we have another happy customer. Thank you for the recommendation too. We hope you visit us again soon.

Rated 5 out of 5 stars

Great quality and fitment highly…

Great quality and fitment highly recommend

20 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Paul, thank you so much for taking the time to leave us a 5-star review. We hope you enjoy your car seat covers.

Rated 5 out of 5 stars

Bought a new car so i had to buy new…

Bought a new car so i had to buy new seat covers. We did have a difficult time putting the seat covers on, but we did it, it took us a little longer but it was worth it. The directions were a little generic. The quality of the seat covers are fantastic. Service was great when we rang and arrived swiftly.

21 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Marion, thank you for your feedback. Thank you for sharing your experience with us. We are happy to hear you got the covers on.

Rated 5 out of 5 stars

Worth every cent!

Ended up purchasing the leather back seat covers as well because I was so impressed with the quality of the front ones. These are just as well made, fit perfectly, and are easy to clean while feeling really durable. They’ve completely transformed the interior and honestly make it feel like I’m driving a brand-new car. Absolutely obsessed!

20 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

HI Annastacia, thank you for sharing your experience with us. We are thrilled that you are obsessed with how they have elevated the interior. We hope you visit us again soon.

Rated 5 out of 5 stars

Quality Material fits perfectly

Quality Material fits perfectly

20 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Dennis, thank you so much for leaving us a 5-star review! We are happy to hear that you are enjoying your seat covers.

Rated 1 out of 5 stars

Extremely poor quality – Not as described! very disappointed with this…

I am very disappointed with this product. The quality is extremely poor. The main seating areas are made of a very thin, flimsy canvas, while the stretchable side panels are made of cheap polyester. Because of this, as soon as you stretch the covers to fit them, the fabric loses its shape and the polyester tears. They are essentially useless and a complete waste of money. I definitely do not recommend this item and would rate it zero stars if I could.

20 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Ula, Thank you for sharing your feedback. We're sorry to hear that the product did not meet your expectations.
We take quality concerns very seriously, and it's disappointing to learn that the material and fit did not perform as intended. Your comments regarding the canvas and polyester fabric, as well as the tearing and loss of shape, have been noted and will be shared with our product team for review.
We would appreciate the opportunity to make this right. One of our customer service team with your order details so we can investigate the issue further and discuss a suitable resolution.
Thank you for bringing this to our attention.

Rated 5 out of 5 stars

The covers fit pretty well perfect

The covers fit pretty well perfect. Easy install if you actually read the instructions (I learned after 1st attempt winging it:D) looks nice and heck yeah, protects the seat and wipes down easy as.

20 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Adam, Thank you for sharing feedback with us. We hope you visit us again soon.

Rated 4 out of 5 stars

Love the quality and appearance

Love the quality and appearance but found them awkward to fit

20 May 2026
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Reply from MyCustomCar -The Seat Cover Experts

Hi Lynette, thank you for your sharing your experience with us. We appreciate all feedback.

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