Mycosmeticslondon Reviews 

313
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

No communication after initial order. Not delivered(after waiting full advised delivery window) Didn't respond to email. Didn't answer phone or respond to message left. Don't be fooled by the... See more

Rated 1 out of 5 stars

Ordered & paid in full for hair styler. Received confirmatory email advising would contact when delivery due. After one month, nothing. I emailed all various addresses to enquire when I could expect m... See more

Rated 1 out of 5 stars

Absolutely shocking AVOID !!! £129 paid Nothing received No reply to messages Phone goes unanswered

Rated 1 out of 5 stars

Similar to experience to those listed. Placed order beginning July, received confirmation, money debited to credit card but no delivery. Sent chaser email after 3 weeks - no response after 3 days. De... See more


Contact info

1.2

Bad

TrustScore 1 out of 5

313 reviews

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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.2

All reviews

(313)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give a lower mark I would

If I could give a lower mark I would. Just a rip off company. They take your money, give you an order number and then ignore you and your order. Money taken, nothing received, phone number disconnected, no reply from so called ‘customer service’ to any email! I am now pursuing a chargeback! Avoid this company at all costs (and it will cost if you don’t!!!).

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Similar to experience to those listed

Similar to experience to those listed. Placed order beginning July, received confirmation, money debited to credit card but no delivery. Sent chaser email after 3 weeks - no response after 3 days. Definitely a scam.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Completely unhelpful - seemingly fraudulant company

No communication after initial order.
Not delivered(after waiting full advised delivery window)
Didn't respond to email.
Didn't answer phone or respond to message left.
Don't be fooled by the professional-looking website.
I only realised how bad the reviews were until after order.
I have raised a charge-back dispute with my bank.

14 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam (but I got my money back via the bank)

*Scam. But i found a way to get my money back.

Sent me the wrong product, in the wrong size, and it had been opened and used already. Took 27 days to arrive. Didn't reply to 2 emails over the space of 8 days. Phone number doesnt work (just plays a "you are unable to make further calls" message to make you think its a problem with your phone instead of theirs).

I managed to get the transaction reversed by going to my online banking, clicking on the transaction and raising a transaction dispute. I filled in some details and HSBC had my money back on my account within 10 mins. I urge everyone to do the same so this company don't make any unlawful money!

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Scam

Payment taken - no goods received, no response to email or telephone follow up

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Avoid at all costs

Avoid at all costs, never received goods they do not answer emails or phone calls, and it looks like they operate out of a rented office at the address shown

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Spam and a Con

Spam - I should have known that it was too good to be true - No communication or response to several emails and phone calls. Have flagged as fraudulent with my bank. DO NOT BUY FROM THIS SITE

15 June 2026
Unprompted review
Rated 1 out of 5 stars

One to avoid

Very long delivery time, wrong product delivered and no response to email. Product I did get looks fake. Definitely one to avoid.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

In my experience, like others, this is a fraudulent company. Order placed;no delivery; charge debited;no response to customer service telephone number or e-mail. A total scam.
As far as I can see a company with the same name was dissolved and has not filed any accounts since 2021.
Avoid at all costs.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

I wish I’d read the terrible reviews

I wish I’d read the reviews! Same for me…ordered weeks ago but they have not sent the product and no answer from phone number/ replies from email. I hope other people will read this and avoid spending money with this company

6 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM Website

I ordered from this website and after three weeks when the item hasn't arrived, I tried numerous times to contact the company both via email and phone. The phone number is discontinued and no one responds to your emails. I've had to dispute this with my card company who are looking into it, but please save your money and don't purchase from here!

3 May 2026
Unprompted review

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