MyChips Reviews 869

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 444 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the helpfulness and kindness of the staff, noting their quick responses and efficiency in resolving issues. Many appreciate the enjoyable game options and the promptness of reward payouts, often finding the tracking of offers reliable. However, some people were dissatisfied with the customer service, mentioning delays in responses or a lack of resolution for tracking issues, particularly with higher payouts. A few customers also felt that the selection of games and the reward amounts had decreased over time.

What people talk about most

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers report issues with unhelpful or... See more

Response time

People report ambiguous experiences with response time. While many customers praise the quick and efficient... See more

Product

Customers had ambiguous experiences with the product. Many reviewers enjoyed the variety of fun games... See more

Payment

Users describe ambiguous interactions with payment. Many customers report issues such as hidden charges,... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

If you use the QR code for a game on MyChips, it will download and track your progress on a game, and credit instantly. This is a rare thing on many offerwalls where games are not tracked and you hav... See more

Company replied

Rated 4 out of 5 stars

Mostly yes. I played MyChips games through Pawns app. Generally, the games were great and the rewards were good. However, there was a delay in payment and also some tracking issues. But once I sent in... See more

Company replied

Rated 4 out of 5 stars

They r good, they do help you but you have to be patient cuz their replies could vary between immediately replying and taking days. In the end you have your problem fixed so that’s nice

Company replied

Rated 4 out of 5 stars

I had an issue with rewards not going through on two games but they got to me quickly and with efficiency. I’m just sad that I won’t be able to progress any further on those games

Company replied


Company details

  1. Web Collaboration Platform

Written by the company

MyChips is an innovative offerwall platform designed for gaming enthusiasts. It offers users the unique opportunity to discover and play new games while earning rewards.


Contact info

3.7

Average

TrustScore 3.5 out of 5

869 reviews

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Replied to 99% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Tracking sucks

3 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thanks for your feedback, we’re really sorry to hear that tracking didn’t meet your expectations.

We’d love to understand more about what went wrong so we can help fix it. If you’re open to it, please reach out to our support team with the details of the issue, we’re here to investigate and make things right whenever possible.

And if we’re able to resolve the problem together, we’d be grateful if you’d consider updating your rating. Your experience matters to us, and we’re committed to improving it.

Rated 1 out of 5 stars

Not worth trying

I spent a whole month playing without any results.
How could tracking issues arise at the final stage? I wasted my time and didn't get any rewards from the offer.
I tried contacting the support team to get the rewards I was supposed to receive, but their response was very disappointing.

Don't waste your time trying this, it's nonsense.

9 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for taking the time to share your experience, we’re really sorry to hear how things turned out. We understand how frustrating it must be to spend so much time and effort on an offer and feel like it wasn’t recognized. That’s never the kind of experience we want anyone to have.

We want to assure you that we take offer tracking seriously, and we always aim to credit users fairly based on the data we receive. Your time matters to us, and we’re here to make things right whenever possible.

Thanks again for your feedback, it helps us improve and serve you better!

Rated 1 out of 5 stars

MyChips is a completely FRAUD and started acting like a Losers, Don't Use their Offerwall at all, let them alone goes bankrupt

MyChips is a Total Losers and Fraud as this time they really makes me Mad and Disappointed with them, so i am already joined and compete again in their Newest tournament that they held in FREECASH App for the second time {i already joined them for the first time before} and i just see a pattern here as before, so that is a Playtime hour tournament as it's required you to play as many hour as possible to be able to get up in the rank but i feel something Inelegant/Odd, and Fishy about this tournament as it trick, our playtime counted unfairly that's the pattern that i said because eventhough i play for a multiple hours that if i accumulate and counted correctly by myself it's supposedly already reach 20 hours or more but it doesn't, no matter how many hour that i believe i already spent to get up in the rank but The Truth is my playtime didn't counted at all for some reason and that's very fishy, in the end my rank also go down drastically instead of go up
and I really believe that i already played for 20+ hours if no maybe a bit less but also no less than dozen of hour today
(Date of experience today at 9 NOVEMBER 2025 in 16.00 when the leaderboard just got refreshed)

They seems like promising and trustworthy at the first but after i realized this unfair system of them i started to disbelief them and really Disappointed with them and also angered

So go away from this FRAUD Offerwall and hope they goes Bankrupt for doing all of these Bulshit

9 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for taking the time to share your experience, we’re genuinely sorry to hear how disappointed and frustrated you feel.

We understand how much effort you put into the tournament, and we truly appreciate your dedication. It’s upsetting when things don’t seem to add up, especially after investing so many hours. Please know that playtime tracking is handled through automated systems that rely on specific conditions being met. We’re constantly working to improve this and make it as fair and transparent as possible.

If you haven’t already, we’d love for you to reach out to our support team with any screenshots or details you have. We’re here to investigate and help however we can. Your feedback is important, and we want to make sure your concerns are heard and addressed.

We hope you’ll give us a chance to make things right. Thanks again for sharing your thoughts, they help us grow and improve.

Rated 5 out of 5 stars

Very good service

8 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much for your kind words! 🌟
We’re really happy to hear you had a great experience, that kind of feedback makes our day. If there’s anything else we can do to keep things running smoothly for you, just let us know!

Rated 5 out of 5 stars

Trust toward customer

Trust toward customer

5 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much for highlighting that, building trust with our users is one of our top priorities 💙

We’re committed to creating a fair, transparent, and rewarding experience, and it means a lot to hear that you feel that trust. If there’s ever anything we can do to improve or support you further, we’re always here to listen and help. Thanks again for being part of the MyChips community!

Rated 5 out of 5 stars

Helpful

I do really enjoy the games that provided here so it is easy for me to make money <3. Also the customer service is responsive, they’re so kind and rrally helpful when you encounter any problem.

5 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much for your lovely message! 💖

We’re thrilled to hear that you’re enjoying the games and finding it easy to earn, that’s exactly what we hope for! And it’s wonderful to know our support team made a positive impression too.

Your kind words mean a lot to us, and we’ll keep working hard to make your experience even better. Thanks for being part of the MyChips community!

Rated 1 out of 5 stars

I Am Losing Trust In My Chips

Why did I receive an email saying you paid me for the tournament when you didn't? You are not even giving me the avenue to prove that you didn't pay me... this is absolutely not right...making false claims doesn't look good on you at all...If you can't pay don't encourage people to do things that won't help them earn... this is highly disappointing coming from My Chips

I was part of the last tournament, qualified to win as I played over 24hours. I wasn't paid, now you're adding me to another one? You think I'll be encouraged to go through that hassle of playing and not being paid again? I won't be joining, I'll be using my time and data for other things.
I am really disappointed...I held you in high esteem in the past because whenever I wanted to play games I would go straight to your offer wall because I thought you always kept to your word.

31 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for sharing your experience, we’re genuinely sorry to hear how disappointed and frustrated you feel. That’s never the kind of relationship we want to have with our users, especially those who’ve supported us and invested so much time.

We understand how upsetting it is to receive a payment confirmation without seeing the actual reward, and we agree that transparency and trust are essential. Please know that we never intend to mislead or make false claims.

If you're open to it, we’d really appreciate it if you could reach out to our support team again with any screenshots or details you have. We want to investigate this properly and make sure everything is handled fairly.

Your trust means a lot to us, and we’d love the chance to earn it back. Thank you again for being part of the MyChips community, we’re here to listen and improve.

Rated 5 out of 5 stars

Really fast payout

Really fast payout I really recommend.

4 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you so much for the great feedback! ⚡
We’re thrilled to hear the payout was quick and that you’d recommend us, that means a lot. We’ll keep working hard to make sure your experience stays smooth and rewarding!

Rated 5 out of 5 stars

Quick reponse and good resolution

Very happy with the quick reponse and resolution provided by customer service.

2 November 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re delighted to hear that you were satisfied with our prompt response and resolution. Your satisfaction means a lot to us!

If you have any more questions, please do not hesitate to contact us.

Rated 1 out of 5 stars

Do not trust the MyChips Offer Wall.

This provider is running a scam to avoid paying out large rewards.

I spent over a 5 days worth of time grinding their offer, only to have them intentionally invalidate my progress right before the final payout. I have proof their "tracking issue" excuse is a lie. I completed a major milestone and was credited instantly, proving the system was working perfectly. Then, when I opened a ticket for a tiny, missing 13-cent credit, they immediately closed the whole offer and claimed the remaining steps were "untrackable." They let me generate huge amounts of ad revenue for their offer partner, waited until I was few days away from the full $30, and then pulled the plug. This is 100% intentional fraud and time wasting. Avoid this offer wall completely

31 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re truly sorry to hear about your negative experience and understand how frustrating this situation must feel. Please rest assured that we never intend to withhold any rewards or engage in unfair practices.

In some cases, progress may not track correctly due to technical or connection-related issues on the user’s side, which can unfortunately result in incomplete tracking data. We’d like to review your case further to ensure everything is checked properly.

Please contact us directly at support@mychips.io and mention that your message was sent by the Trustpilot team, so our team can investigate and assist you as soon as possible.

If you have any more questions, please do not hesitate to contact us.

Rated 3 out of 5 stars

It was a nice enjoyable game but they…

It was a nice enjoyable game but they fail to track task, they skipped my level 5 credit reward and gave me credit for installing and completing level 10. I still need my credits 😭

30 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re happy to hear you enjoyed the game, but we’re sorry to learn about the missing credit for level 5. It’s possible that a tracking issue occurred during your progress.

Please reach out to us again at support@mychips.io and mention that your message was sent by the Trustpilot team, so we can review your case and assist you further.

If you have any more questions, please do not hesitate to contact us.

Rated 5 out of 5 stars

Great communication

I had an issue with rewards from a game, I contacted the company and the response was both fast and satisfying. In a time of cold communication online and digitalised answers everywhere, this felt human, which is great.

20 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for your wonderful review!

We’re so glad to hear that our support team was able to assist you. Your kind words truly mean a lot to us.

If you have any more questions or need further assistance, please don’t hesitate to contact us.

Rated 4 out of 5 stars

amazing game with good graphic and play…

amazing game with good graphic and play mode!

8 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for your review!

We’re glad you’re enjoying the game and appreciate your positive feedback on the graphics and gameplay. If everything is now working as expected and you are satisfied with our support, we would be truly grateful if you could consider updating your rating to 5 stars ⭐⭐⭐⭐⭐ – it would mean a great deal to us.

Of course, if there’s anything else we can do to further assist you, please don’t hesitate to let us know

Rated 5 out of 5 stars

Very good platform

Very good platform

25 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for your kind feedback!

We’re happy to know you’re enjoying the platform. If you have any more questions or need assistance, please don’t hesitate to contact us!

Rated 5 out of 5 stars

Great customer support

I had a really good experience with the customer support team and was pleasantly surprised by that (some of these deals and games companies are … less than friendly). They addressed the issue I was having quickly and were really kind about it. Heck yeah!

22 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We truly appreciate your kind words and are delighted to hear that our support team was able to assist you promptly and courteously. Providing a friendly and efficient experience is always our goal.

Happy to help 😊

Rated 5 out of 5 stars

I recommend !

Possibility to discover news games, win earnings and have much fun ! And when there is a bug or something, just send a ticket, MyChips team answer very fast !

22 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re thrilled to know you’re enjoying our new games and earning through them.

Let us know if we can help you with anything else!

Rated 1 out of 5 stars

Super bad tracking!! They will scam you.

Using the app and WAS working fine. Reaching levels, getting the rewards...at first. As soon as you get to higher levels and higher rewards it stops tracking. Of course it's on your end so they can't do anything, (even with proof of completion) too bad too sad. Scam app. Do not download unless you don't mind them stealing from you...time, effort and your reward.

18 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re truly sorry to hear about your experience. Please note that we never engage in any form of scam or unfair practices, our goal is always to ensure every user receives their rightful rewards. Kindly reach out to us again at support@mychips.io, mentioning that you were sent by the Trustpilot team, so we can review your case and assist you further.

If you have any more questions, please do not hesitate to contact us.

Rated 1 out of 5 stars

They are wasting your time and…

They are wasting your time and resources. When you start an offer, only few first steps are credited. After that you won't get your rewards and support only says that they are "unable to track your progress".

17 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re truly sorry to hear about your experience. Please note that rewards are credited once your progress is successfully tracked and verified. If your progress was not recorded correctly, kindly send the details and any proof of completion to support@mychips.io, mentioning that you were sent by the Trustpilot team, so our team can review your case.

Looking forward to the message!

Rated 1 out of 5 stars

Not recommended

From the very beginning of the offer, only half of the tasks were credited. In Survivor Idle Run, the task Complete the Quest was credited, while Complete "Boss Rush" and Upgrade Camp Tier were completed on the same day but not credited. After three weeks, I was informed that there was a tracking issue and that they would not pay for the offer.

For lower-value tasks, they were able to credit completion after submitting the recording, but for the higher-paying task, they supposedly could not. They also do not respond to emails, making it impossible to resolve the issue.

Overall, very disappointing experience with poor communication and inconsistent task crediting.

20 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re very sorry to hear about your experience. Please note that rewards are credited only once completion is properly tracked and verified. We understand how frustrating this situation can be and would like to review it again for you. Kindly contact us at support@mychips.io with your details so we can assist you further.

If you have any more questions, please do not hesitate to contact us.

Rated 5 out of 5 stars

The best customer services

The best customer services. Great payouts

17 October 2025
Unprompted review
MyChips logo

Reply from MyChips

Thank you for contacting us!

We’re thrilled to hear your positive feedback and that you’re happy with our customer service and payouts.

We're always here to help you.

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