My Central Heating Reviews 34

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Highly recommended as they provide an excellent service - phone answered promptly & engineer booked and with us within a couple of hours. The engineer, Justin was polite, courteous, knowledgeable &... See more

Rated 5 out of 5 stars

Justin had been out to our property twice now and on both occasions he has been thorough and answered any of my questions with clear honesty answers. He had been extremely helpful.

Rated 5 out of 5 stars

Really great service. Fab communications around setting the fitting appointment up. Great to have a text to say our appointment was next & a firm time of arrival. Russell & his apprentice were friend... See more

Company replied

Rated 5 out of 5 stars

Been a customer with Appliance world since day one of becoming a homeowner. Having the on hand knowledge expertise and piece of mind coupled with a friendly and reliable service has been amazing! No j... See more

Company replied

Company details

Written by the company

Great value boiler and central heating cover in Manchester. Excess free cover for your boiler, radiators, hot water system, and controls. We guarantee an engineer will respond to emergencies within 24 hours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34 reviews

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Rated 5 out of 5 stars

Appliance world boiler service

Professional service from Liam at appliance world very helpful and informative

12 September 2024
Unprompted review
My Central Heating logo

Reply from My Central Heating

Dear C Eckersley,

Thank you for your feedback on the service provided by Liam at We are delighted to hear that you found the assistance helpful and informative. Our team is committed to offering professional service and support, and it's gratifying to know that Liam's efforts have been appreciated. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Installation of oven and induction hob

I had an oven and induction hob recently installed from Appliance World by Russell, who went above and beyond in fitting both items which weren't straightforward. I'll definitely be dealing with Appliance World in the future.

3 September 2024
Unprompted review
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Reply from My Central Heating

Dear Mary Norris,

Thank you for taking the time to share your positive experience with us We are thrilled to hear that Russell provided exceptional service during the installation of your oven and induction hob. Our team is committed to going above and beyond for our customers, especially when faced with challenging installations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Regards.

Rated 5 out of 5 stars

Turned up promptly polite and clean…

Turned up promptly polite and clean boiler serviced and knowledgeable on the boiler system

30 August 2024
Unprompted review
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Reply from My Central Heating

Hello,

Thank you for your feedback. We are pleased to hear that our engineer arrived on time and conducted the boiler service with professionalism and expertise. Your satisfaction with the cleanliness and efficiency of the service is greatly appreciated. We are committed to providing knowledgeable and courteous service to all our customers. Your positive experience motivates us to maintain high standards in our work.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent service by Liam and Mason

24 August 2024
Unprompted review
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Reply from My Central Heating

Dear Zeme,

Thank you for taking the time to leave us a positive review. We're delighted to read that you were pleased by the service carried out by our engineers Liam and Mason. We shall certainly pass this feedback onto them.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent Engineer and Company

Liam from Appliance World came to do my gas safety check.
What a lovely guy, professional, courteous and didn’t mess about, did what he had to do efficiently and timely.
I’ve had a couple of dealing with Liam and many with Appliance World and would recommend them.

17 August 2024
Unprompted review
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Reply from My Central Heating

Dear Sarah Williams,

Thank you for your kind words regarding Liam's service during the gas safety check. We are delighted to hear about your positive experience with him and our team. Your recommendation means a lot to us, and we appreciate your continued trust in our services.

Regards,
MyCentralHeating


Rated 5 out of 5 stars

Would recommend good service

Arron was very courteous and found the problem and getting the issue sorted explained throughout what he was doing and cleaned up afterwards would highly recommend .... great service

14 August 2024
Unprompted review
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Reply from My Central Heating

Dear Mr Charles Webster,

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Aaron provided you with courteous and comprehensive service, efficiently resolving the issue and ensuring everything was explained clearly. Your recommendation is greatly appreciated, and we look forward to continuing to provide you with great service in the future.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent service from the team at My…

Excellent service from the team at My Central Heating/ Appliance World. Arrived on time, good clean job. Would recommend to anyone.

13 August 2024
Unprompted review
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Reply from My Central Heating

Dear Duncan,

Thank you for taking the time to leave us such a wonderful review! We're thrilled to hear that you were satisfied with our punctual and tidy service. Our team at My Central Heating/Appliance World always strives to deliver top-notch service, and it's rewarding to know that our efforts are appreciated. Your recommendation means the world to us, and we look forward to serving you and others with the same level of excellence in the future. Thanks again for choosing us!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

My Hero There was a problem with my telephone…

There was a problem with my telephone taps,no cold water coming out. because of the way the bath as been fit you couldn't pull the bath out, to get to the taps that ment I would have a lot of working I need new taps. Aaron came, he put mind mind at rest, he stripped the tap down and repaired them, his ability and nolage, was a god send, would recommend this company to every one, A very big thankyou to Aaron.

28 July 2024
Unprompted review
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Reply from My Central Heating

Dear Paula Stokes,

Thank you for your valuable feedback! We're thrilled to hear that Aaron was able to resolve the issue with your taps efficiently and to your satisfaction. His expertise and knowledge are indeed one of our greatest assets, and we're glad he could demonstrate this by saving you the time and hassle of a bath removal. Your recommendation means the world to us, and we're committed to continuing to provide excellent service to all our customers. A big thank you from our team, and we look forward to assisting you in the future!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

We had our annual boiler service

We had our annual boiler service, service engineer Russell was on time and polite and professional, he was also very helpful in advising re issue with our thermostat, great job done.

15 July 2024
Unprompted review
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Reply from My Central Heating

Dear Lynn Roberts,

Thank you for taking the time to share your positive experience with our service and especially with our engineer, Russell. We're thrilled to hear that he arrived punctually and conducted himself with the professionalism and courtesy we strive for. It's also great to know that he was able to assist you with your thermostat issue and provide valuable advice. We always aim to deliver a high standard of service and it's rewarding to know when we've succeeded. Your feedback is greatly appreciated and has been shared with Russell and the team as an example of the excellent service we aim to provide every day.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Mr Bibby was amiable and professional

Mr Bibby was amiable and professional, He left everything clean and tidy. He was very approachable and answered all of my questions. I would recommend him to any of my friends.

18 July 2024
Unprompted review
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Reply from My Central Heating

Dear Mr Michael Lever,

Thank you for your glowing review! We're thrilled to hear about your positive experience with our engineer. His commitment to professionalism and customer satisfaction is truly commendable. We appreciate your recommendation and look forward to serving your friends with the same high standard of service.

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Attended to the 12 monthly service on…

Carried out my boiler's twelve monthly service on the time agreed, Russell identified a problem, he ordered the part while in my house, replacement part to be delivered and fitted within 4 working days, great service

10 July 2024
Unprompted review
My Central Heating logo

Reply from My Central Heating

Hello,

Thank you for your feedback! We're thrilled to hear that Russell's prompt and efficient service met your expectations. Our team is committed to providing timely and effective solutions, so it's great to know the part is on its way and will be installed shortly. We appreciate your recognition of our dedication to great service and look forward to assisting you in the future!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Excellent

Excellent service on a new boiler system, installed quickly and works great! Would highly recommend.

9 July 2024
Unprompted review
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Reply from My Central Heating

Dear Dave H,

We're delighted to hear that you're pleased with your new boiler system and the service provided! It's our goal to ensure a swift and efficient installation process, and we're glad to know everything is working perfectly for you. Your recommendation is greatly appreciated, and we look forward to serving you again in the future. Thank you for choosing us!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Been a customer with Appliance world…

Been a customer with Appliance world since day one of becoming a homeowner. Having the on hand knowledge expertise and piece of mind coupled with a friendly and reliable service has been amazing! No job is too big or too small can’t recommend them highly enough!

9 July 2024
Unprompted review
My Central Heating logo

Reply from My Central Heating

Dear Matt Hills,

We're delighted to hear that your experience with us has been so positive! Your endorsement means the world to us, and we're committed to continuing to provide you with the knowledgeable expertise, peace of mind, and reliable service that you've come to expect. Your satisfaction is our top priority, and we look forward to serving you for many years to come!

Regards,
MyCentralHeating

Rated 5 out of 5 stars

Appliance world review

I have been using Appliance World since they installed our boiler 5 years back. Could not reccomend higher. All office staff and engineers have always been perfect. Special mention to Chris in the office, his customer service and communication has always been amazing. Would highly reccomend this company.

27 June 2024
Unprompted review
My Central Heating logo

Reply from My Central Heating

Dear Marc Lee Gaskell,

We are incredibly grateful for your continued support and are so glad to hear about your positive experiences with our team, especially with Chris. It's wonderful customers like you that make our job so rewarding. Thank you for your high recommendation and for choosing Appliance World for your needs. We look forward to serving you for many more years to come!

Regards,
MyCentralHeating

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