My Best Friends Wardrobe Reviews 

386
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Received a jumper at the end of Nov. Worn a handful of times and washed a per instructions - item is now falling to bits and looks about 10 years old - seams coming away etc after 12 weeks of owni... See more

Rated 5 out of 5 stars

I think keeping to the knitwear is a good plan, as I felt the dress fabrics were not quite up to standard (a little too synthetic for my choice of fabric). I do love the designs of brand Dea Kud... See more

Company replied

Rated 5 out of 5 stars

I love shopping at MBFW, especially at sale time where you get such beautiful clothes at wonderful prices! My latest purchase is a jumper, cardigan and some amazingly comfy jeans! All packaged and dis... See more

Company replied

Rated 5 out of 5 stars

I always pop in to the Cranleigh My Best Friends Wardrobe. There is always a range of interesting items to browse and buy. The lady who is always there, Laura is always helpful and kind. I have had a... See more

Company details

  1. Women's Clothing Store
  2. Boutique
  3. Clothing Store
  4. Costume Jewelry Shop
  5. Dress Store
  6. Fashion Accessories Store

Written by the company

Founded, as the name would suggest, by two best friends, My Best Friend’s Wardrobe is a leading womenswear and lifestyle brand coined in 2019 by Francesca Beaumont and Sian Haley. Born out of a love for fashion, business and quality, the two, who met by chance at an event, have developed the brand to become synonymous with variety and stylishness, offering a fresh approach to both staple wardrobe essentials, seasonal trends and fun occasional pieces. Quality and imbuing a sense of style and a life well lived, not just a lifestyle is at the heart of their brand and spirit, which is replicated across both their online and offline presence.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

386 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.5

All reviews

(386)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this shop

Love this shop ! Has everything I want , like and need! Wish there was one near where I live in southampton ..

24 November 2023
Rated 5 out of 5 stars

Brilliant trousers

Great service, quick delivery and lovely trousers.

20 November 2023
My Best Friends Wardrobe logo

Reply from My Best Friends Wardrobe

Thank you for your review, we do appreciate it :)

Rated 5 out of 5 stars

Lovely speedy delivery

Lovely speedy delivery, great packaging, lovely item but sadly too big so had to return it.

8 November 2023
My Best Friends Wardrobe logo

Reply from My Best Friends Wardrobe

Thank you for your really nice review. We're sorry the garment was to big for you.

Rated 3 out of 5 stars

I asked for a S/M jumper and received a…

I asked for a S/M jumper and received a M/L

14 November 2023
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Reply from My Best Friends Wardrobe

Hi Sarah, I will look into this with the team now.

Update: I have spoken to our team, who have informed my that you will try the M/L first.

I have put a small medium to one side, if you require that we will be able to swap for you no problem.

Team MBFW

Rated 2 out of 5 stars

Overpriced

Arrived on time, perfectly packaged but was very crumpled.
Nice item but very overpriced for what it is. Very thin.

13 November 2023
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Reply from My Best Friends Wardrobe

Hi there we do appreciate your feedback and about this new product. With it being a new style composition in our autumn range we have had positive feedback up until now. We thank you for your feedback and for highlighting your issues. We do hope you like your next purchase with MBFW. x

Rated 5 out of 5 stars

Beautiful dress and the delivery was…

Beautiful dress and the delivery was fast ! I am very pleased with my new fashion discovery of 'My Best Friends Wardrobe'

9 November 2023
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Reply from My Best Friends Wardrobe

Thank you for your lovely review and hope you enjoy your purchase. :)

Rated 5 out of 5 stars

Lina skirt Navy

Prompt delivery. Well packed and presented. Item as advertised and it’s nice to see it being worn and styled with different shoes tops etc.

27 October 2023
My Best Friends Wardrobe logo

Reply from My Best Friends Wardrobe

Thank you for the lovely review. We hope you enjoy your purchase :)

Rated 5 out of 5 stars

Lovely brand…

Bought a beautiful skirt and jumper from Spirit of Christmas show at Olympia. Perfect fit. Would definitely recommend this brand and will be buying from them again in future.

4 November 2023
My Best Friends Wardrobe logo

Reply from My Best Friends Wardrobe

Thank you for your review, we hope you enjoyed the show and look forward to you shopping again with us soon, Team MBFW :)

Rated 5 out of 5 stars

Love the item I bought

Love the item I bought. Staff very friendly. Good that there was a changing area.

2 November 2023
My Best Friends Wardrobe logo

Reply from My Best Friends Wardrobe

I have passed this onto our staff, who really appreciate the nice review :)

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