My Best Book Reviews 

849
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the beautiful illustrations, vibrant colors, and overall excellent craftsmanship of the books. The ordering process is frequently described as simple, hassle-free, and very easy, with many appreciating the clear updates on their order's progress. Reviewers also highlight the efficient and quick delivery service, with books arriving well-packaged and in pristine condition. However, some customers also noted issues with the user experience, including delayed deliveries and problems with tracking information. A few other people also felt that the content of some books was poorly written, contained grammatical errors, or had unnecessarily specific details that could be misleading. Additionally, some reviewers expressed frustration with the varying personalization options across different titles and the inability to fully preview books before purchase.

What people talk about most

Product

Consumers find the product to be positive, with many reviewers expressing delight and satisfaction with the... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing delight and satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, often praising the ease of ordering and the smooth,... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

User experience

Reviewers mention ambiguous feedback about the user experience, with many finding the process simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From moment I ordered the whole process was so simple and hassle free. Updates were available to see of what stage book was at wheter it was printing, or binding or shipping. It was very quick process... See more

Company replied

Rated 5 out of 5 stars

Very good quality for a reasonable price when done on a 241 deal The names were transposed correctly, the stories longer than I thought they would've been so many more pages than I expected, and the... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 books and they are fantastic! The stories of the ones I chose are just brilliant and It was lovely to read them. They feature 3 on my youngest Grandchildren, all siblings, and their names... See more

Company replied

Rated 5 out of 5 stars

I got my two grandchildren a book each for Christmas, the books are so beautiful, they Children absolutely love reading them and were amazed to find their names in the story. I made the mistake, I d... See more

Company replied


Company details

  1. Childrens Book Store
  2. Baby Store
  3. Children's Store

About My Best Book

Written by the company

📚 Personalised Children's Books 📚

Explore together as a family, with your children as the stars of their own adventure. Along with their name, you personalise their skin tone, hair colour and hair style, and other features depending on the book. The books are be ordered online with ease, exciting to read and are a great keepsake

🤩 A Unique Gift for Unique Children 🤩

Our large range of different adventures means you will be able to find the perfect book for your loved one. For the youngest reader, there are books about a trip in the forest and learning colours outside. Older children can explore the Land of Dinosaurs, an underwater odyssey or a quest to help the Winter Queen’s magical lantern glow bright again! br>

Books to help with the big life transitions for a child are also available. It could be that your little hero does not want to say goodbye to their pacifier, they need a good bedtime routine or are soon starting school. Written by a child psychologist, these books aim to provide guidelines and helpful tips to ease the stress of these big changes.

We are very happy to hear from our customers and are always ready to help find the perfect book for your child.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

849 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(849)

62 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personalized Story Books

Unfortunately the books were
not delivered until January 11. This was supposed to be part of my grandchildren's Christmas gift.
Having said that, the two books I ordered were fabulous. The pages of the book are very thick and the illustrations are lovely. The two stories I chose were age appropriate and as cute as can be. I know my grandchildren will love the books when they actually get them. I would highly recommend these for a gift to any young child.

16 December 2023
My Best Book logo

Reply from My Best Book

Thank you very much for your review, Carol. It's great to hear that you think our books are fabulous.

Rated 5 out of 5 stars

Excellent book

Excellent book. Good size, good quality paper and graphics. This interactive book was the perfect gift for a little 3 year old boy, and the name runs right through the story, which in itself was good. Thoroughly recommend.

2 December 2023
Unprompted review
My Best Book logo

Reply from My Best Book

Fantastic! Thank you so much for your lovely review.

Rated 1 out of 5 stars

Item not arrived

Ordered my book as per the website within date to get in time for Christmas.
It hadn't even been posted 5 days after the sale and only had any communication when I raised this, it suddenly got shipped.
Now I have no book for Christmas, and an email from the company saying if it doesn't arrive before Christmas then contact us in January.
Very helpful when it's a Christmas present!
Avoid!

23 December 2023
Unprompted review
My Best Book logo

Reply from My Best Book

I am very sorry to hear this Steve. We always strive to delivery our books on time, but had some delays over the busy period.

It is very strange that you had no communication, as we always send an order confirmation and tracking information, when the order has been shipped

Please email us at info@mybestbook.us with your order number and we will find the best solution for you.

Best wishes,
Dan.

Rated 1 out of 5 stars

Waiting on oreder over 3 weeks

Waiting on oreder over 3 weeks, fedex states the tracking numbers are invalid. Hoping my 2 books will be here by xmas but almost out of time

20 December 2023
Unprompted review
My Best Book logo

Reply from My Best Book

I am very sorry to hear this Sasha. Please email us at info@mybestbook.ie with your order number and we will find the best solution for you.

Best wishes,
Dan.

Rated 5 out of 5 stars

Adorable book

Adorable book. Perfect for our little grandchildren.

22 November 2023
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Reply from My Best Book

Perfect! Thank you so much, Gloria.

Rated 5 out of 5 stars

5 Stars and more

Received the 2 beautiful books i ordered, the quality was so much better than I was expecting. Thank you so much.

9 December 2023
Unprompted review
My Best Book logo

Reply from My Best Book

Lovely to hear! Thank you so much for your review, Loraine

Rated 5 out of 5 stars

GREAT GIFT - Purchased Four Different Books for Birthdays and Christmas!

Ok, a quick edit: I missed where you could preview the story when ordering (ordered on my phone, now looking on a computer it is VERY clear - apologies). Just ordered my third and fourth book from here as Christmas presents! This is the first time I've seen a book that has allowed for more than two children that are not siblings. I purchased for our Godson and Goddaughter but wanted to include our kids as friends. So I REALLY appreciated this option and the books themselves are very high-quality and will make a great gift!!!

26 September 2023
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Reply from My Best Book

Thank you for your review Christina. If you click/press the book, before you personalize it, you can read a full preview of the book.

Rated 2 out of 5 stars
My Best Book logo

Reply from My Best Book

Hi Cherisse,
This is definitely not what should happen. Please can you email our customer service team on info@mybestbook.com. We would be happy to arrange a free replacement to be sent to you. We focus and take pride from the quality of our books, so this should bot happen.

Rated 3 out of 5 stars
My Best Book logo

Reply from My Best Book

Thank you for you review Elsa. I am sorry that you were not completely satisfied with your book. As a note, all books are available in both A5 and A4 sizes to fit customers wishes.

Rated 4 out of 5 stars

This children's book store is a true…

This children's book store is a true haven for young readers! Every book we've purchased has been absolutely fantastic, capturing my kids' imaginations and keeping them hooked from beginning to end.

5 July 2023
Unprompted review
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Reply from My Best Book

Thank you so much for your amazing review Paige! All that is left to ask is what we could do to get that 5th star? :)

Rated 5 out of 5 stars

Roman is Potty Trained!

Roman is now potty trained after a few readings!!

1 July 2023
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Reply from My Best Book

Wow, well done Roman! Thank you so much for your review Rosita.

Rated 3 out of 5 stars

Mixed reaction

Love that it was personalized. Didn’t quite get the looks right. Story seemed a bit too sophisticated for a 3 year old. My grandson was upset by it the first time he looked at it.

6 June 2023
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Reply from My Best Book

Thank you for your review Susan. We are sorry that you are not completely satisfied with the book. If you have any more feedback for us, please write to us at info@mybestbook.com

Rated 5 out of 5 stars

The books are adorable

The books are adorable. Every child I’ve given one to loved it.

5 June 2023
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Reply from My Best Book

There is no higher praise for us than children loving the books! Thank you so much for sharing Kathleen.

Rated 5 out of 5 stars

“No More Diapers” (book)

“No More Diapers” held my great granddaughter attention! I am glad to say with a potty training chart she was completely potty trained in two weeks! Highly recommend!

6 June 2023
My Best Book logo

Reply from My Best Book

Wow! Well done to your granddaughter Sylvia. Thank you so much for your review.

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