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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its soft material, cute designs, and overall excellent craftsmanship. Many people found the headphones to be a game-changer for travel and quiet time, with children happily wearing them for extended periods. The ordering and delivery process was frequently described as smooth and fast, contributing to a positive overall experience. However, some customers also noted issues with the delivery service, with a few receiving damaged items or products that appeared to be returns. A small number of people found the headphones did not work on airplanes or that the band was too large for their child. Additionally, some reviewers were disappointed that their order did not include a travel case or a promised gift.

What people talk about most

Product

People report positive experiences with the product. Many customers praise its comfort, cute designs, and... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers highlight items as... See more

Order

Reviewers highlight positive aspects of order. Customers found the process from ordering to delivery to be... See more

Delivery service

Customers had ambiguous experiences with delivery service. Some reviewers praised the really quick delivery... See more

Based on these reviews

Rated 5 out of 5 stars

These are Brilliant, my toddler loves them and keeps them on whilst using his iPad.. We’ve brought to use for car and plane journeys, can’t wait to see if they work on our family holiday next year but... See more

Rated 5 out of 5 stars

This has been a life-saver on the plane! My 2-year-old daughter hates anything on her head (hats, headbands, hair clips) but as soon as I put the Bandou on her she keeps asking for her "sharkie"! It k... See more

Rated 5 out of 5 stars

Headphones were very nice, but my toddler does not like anything on her head so they didn't work for us. Customer service was so exceptional they issued a refund straight away and with no fuss whatsoe... See more

Rated 5 out of 5 stars

This is a very cute, well made product. Unfortunately, my toddler absolutely refused to wear it. When I tried to initiate a return by emailing support, they immediately issued a refund, no questions a... See more


Company details

  1. Toy and Game Manufacturer
  2. Pediatrician

Written by the company

Bandou offers the perfect headphones for kids, keeping them entertained and comfortable while providing peace of mind for parents. With a focus on entertainment, comfort, and safety, our headphones are designed to eliminate tantrums and discomfort.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

199 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Awesome product

Awesome product, feels well made and works well. Bubs took to it the second she heard music from it.

Felt slow on the delivery especially considering I was getting packages from similar locations much quicker

13 August 2024
Unprompted review
Rated 5 out of 5 stars

Successful!

I bought the Rusty the fox Bandou for my 2 yo. He loves having his own headphones, put up ZERO fuss when I slipped them onto his head and sat happily watching the Wiggles with them on - phew!
I was a little worried initially because it looked like they hadn't processed for 5 days but after I got in touch with Bandou, they arrived very quickly and in time for our travel.
Very happy with them, the postal time and the prompt friendly communication from the team.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Money well spent

I was worried this may have been a scam however it is amazing. My kids love it, we started training the 2 year old so he is ready for an overseas flight and he loves running around with it on his head. Works well and easy to charge. Don’t hesitate buy it.

4 August 2024
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, great responsive company! I bought for my infant granddaughter while my son travels with her, but it was a bit too big. Works really well on older toddlers with a bit bigger head lol. Still, a wonderful idea! Wonder if the band could have size adjustment?

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Such a game changer

These headphones are fantastic!! My son absolutely adores the design and is so stoked that he now has a pair of headphones that are comfortable. Such wonderful for mum being able to have him wear them instead of hearing his tablet all the time haha. I even put them on myself and they are so comfortable and I love that the volume is safe too!! Thank you!!!

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Great product.

Great product and my son loves them . I like how the volume is limited so I know his ears are being protected . They are super soft and fit both my 3 and 7 year old .

28 July 2024
Unprompted review
Rated 5 out of 5 stars

Perfect for little ones!

My daughter absolutely LOVES these head phones! They are comfy, soft and are not too loud so their little ears are protected!

Super fast delivery, and really good quality! 10/10

23 July 2024
Unprompted review
Rated 4 out of 5 stars

Got her done

It’s very cute, but it was a rough start. I could not get the volume to get louder. I couldn’t even hear it and then the next day it was perfect. It is very cute. I haven’t had the chance to try with them yet. I purchased them for the airplane, we don’t need them till September but I’m gonna try them out at home first thank you Keely

17 July 2024
Unprompted review
Bandou logo

Reply from Bandou

Thanks for the feedback Keely, if you have any questions, reach us out at support@mybandou.com

Rated 1 out of 5 stars

Sound so low! Complete waste of money!

These are so terrible and a complete waste of money. I bought 3 of these for our kids to use on the airplane and they couldn't hear a thing, so my husband and I spent the entire 4 hour flight listening to our kids say "I can't hear anything!!!" Both my husband and I made sure the volume was at max capacity and put them up to our ears and honestly, I could hear the tiniest muffle of sound. Save yourself the money and go to K-mart and get Bluetooth headphones! I will absolutely never recommend these to anyone!

20 July 2024
Unprompted review
Bandou logo

Reply from Bandou

Hi Anna, I am sorry for your experience. Our support team is here to help you recover from this bad experience. We have an article here to help you with sound issues. Please contact us at support@mybandou.com and we'll make things right.

https://bandou-help-center.gorgias.help/en-US/my-bandou-isnt-loud-enough-493394

Rated 5 out of 5 stars

Top notch!

Bought these for my two year old grandson ahead of a 14 hour flight. His parents said they were “perfect”. Very impressed with the headphones and the whole ordering and despatch process. Highly recommended.

12 July 2024
Unprompted review
Bandou logo

Reply from Bandou

Awesome! We like feedback like these!

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