360 Physical Therapy & Wellness Reviews 4

My wife had a horrible experience w this Doctor Lu and her unprofessional staff .Here's her expereince
Malou Amor
From Day 1 this Dr Lu treats you like a number on an assembly line . She is impatient , super rude , dismissive and very unprofessional . Except for a few good assistant PT the rest of her support staff are horrible , a bunch of untrained kids , who are left on their own to manage patient exercises ( is this even legal ? are they even licensed ? ) and make up rules on their own . She relies on these kids to give us instructions unsupervised by any licensed Therapist. This is just to kill time . This doctor only wants to collect her money , When one tries to clarify w her all the conflicting rules , she s impatient and screams at her patients . Dr Lu is a typical . chinese authoritarian doctor who expects patients to just swallow all her and her staff's mistakes and does not want to be questioned when they are out of line .She lets kids run and manage the clinic . theyre not even licensed. horrible Doctor , horrible staff . This is a very ghetto place and very unprofessional . I would run away from this place There are much much better places to go to .

I am extremely happy with the quality of service and healing process with 360 Physical Therapy.

Whether Dr. Raj is speaking with me or any other patient, his kindness, concern, bed side manner, sense of humor, explanation of what is doing on with your treated area and how he maps out the plan of the day is wonderful. I was in the lobby, since I arrived early, and I heard him talking with an elderly lady about her
treatment plan. His kind tone, patience, and warmth in his voice as he spoke to her about her situation was incredible. He was so respectful and was mapping out what she needed to do with her other doctors to make sure everyone was on the same page. It was heart warming.

I first needed to go to Dr Raj for my right shoulder. Within a month of PT my shoulder was back to normal.
Then I lifted something that was very light and tweaked it, so back to Dr. Raj. Withing 2 weeks it was fixed and I haven't had any issues since then. Then the right hip started acting up so started the process with Dr. Raj. It's been a few weeks and it is starting to feel better and the limp is almost gone. I still have work to do on my hip, but I know Dr. Raj will get me back to my normal hip health soon.

Excellent environment and very clean! Dr. Kumar is very knowledgeable and makes coming to PT fun! He really takes the time to address all your concerns and always creates a positive experience for all his patients.

I went to 360pt for rehab after rotator cuff surgery followed immediately by rehab for a knee replacement. In total I spent 3 days a week for nearly 8 months there. And now after all that time, I can say that I feel great, my joints are functioning well, and I have been able to return to the gym. Dr Kumar is knowledgeable, motivating, and kind. His facility is clean, spacious, and well equipped. His commitment to excellence is obvious.