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Rated 1 out of 5 stars

I requested a refund for a pre ordered key and only AI responded saying 14 days is over BUT ITS A PRE ORDER NOT A GAME THATS RELEASED

Rated 1 out of 5 stars

I Purchased two amazon codes on eneba one worked one didn't it says it's data protected and code can't be used. I submitted a ticket I was told it usually takes 2 days for the seller to refund me or s... See more

Rated 1 out of 5 stars

Absolutely ridiculous. I purchased a visa gift card that was advertised as ‘anywhere they accept visa pr Mastercards you can use this card’ which is very much not the truth! I have tried several sites... See more

Rated 1 out of 5 stars

Never even heard of this garbage website and I just received a $104.14 charge to my bank account from them? Obvious fraud and I will be taking this to court is PayPal or eneba don’t settle this immedi... See more

Company details

  1. Gaming service Provider
  2. Game Store
  3. Video Game Store

Information provided by various external sources

Eneba store has games for all seasons, every mood, every fantasy, and every urge. Buy them, play them, complete them. You want it — we have it!


Contact info

1.2

Bad

TrustScore 1 out of 5

74 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.2

All reviews

(74)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

Got ripped off by gamemania on Eneba. Customer service did not help despite my proof.

I purchased three 30-day Xbox Game Pass Ultimate codes from seller gamemania. They were non-stackable codes; I had to wait for each to expire before using the next. I used the first two without a problem. When I attempt to use the third code after the second month expired, I found that the code had already been redeemed. I provided screenshots of my Microsoft account and the chat with Microsoft confirming that it wasn't used in my account. Eneba refused to refund the purchase because the code was used after my purchase. They said that the seller has ways to confirm this directly with the publisher, which they "could not ignore". Considering that I know for certain that I neither used the code nor gave it away, I believe that gamemania resold my code.

You can buy legitimate keys through Eneba but customer service will not help you if you get ripped off, even if you provide proof.

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Scam site

My bank just contacted me , this site tried to take £40 from my card ..... I have never heard of these people

27 February 2024
Unprompted review
Rated 1 out of 5 stars

My son got a mail for free Disney+ and…

My son got a mail for free Disney+ and they got 465 euros from his account in 3 days!!! He is still under age and the bank told us to go to the police and the bank is gonna start a procedure! I am the mother and really distressed and angry that this could happen!

22 May 2023
Unprompted review
Rated 1 out of 5 stars

Stole my card details and tried to access £000s

Tried to purchase a .89p code one morning. It failed, but my card details were stolen and 3 attempts made to withdraw £3452 were made in quick succession, but thankfully (being a new company to my account) I was asked to verify them and cancelled them all.
Sadly had to have a new card sent which means I now have to update my payment details everywhere :(

15 March 2023
Unprompted review
Rated 1 out of 5 stars

Steam, people’s play ground

I recently purchased a game for my son. Since then I have received several different charges to my account all from different merchants. The last charge of $139. I believe the are handing out my card information. Thankfully I was able to block all charges to my account.

9 January 2023
Unprompted review
Rated 1 out of 5 stars

ZERO STARS ZERO STELLE I HAD SENT THE…

ZERO STARS ZERO STELLE I HAD SENT THE SCREENSHOT WITH THE KEY THAT SHOWS THE ERROR IN THE LIST OF ENABLED PRODUCT CODES IN ADVANCE AND YOUR HAS ALREADY BEEN USED BY OTHERS
YOUR KEY IS NOT ACTIVE IN MY ACCOUNT AS THE FOUR AND FIVE SCREENSHOOT SHOWS. DON'T MAKE ME WASTE FURTHER TIME WITH THINGS I HAVE ALREADY SENT YOU HAVE NEW OR ADDED INFORMATION GIVE ME OR VALID KEY IN ITALIAN OR REFUND ON MY CREDT CARD NO I WOULD LIKE TO ADD TO THE LIST OF BLACK CRIMINAL SITES
VE LI AVEVO SPEDITO IN ANTICIPO LO SCREENSHOT CON IL KEY CHE MOSTRA L'ERRORRE NELLA LISTA DEI CODI PRODOTTI ABILITATI E IL VOSTRO ERA GIà STATO USATO D' ALTRI
IL VOSTRO KEY NON è ATTIVO NEL MIO ACCOUNT COME MOSTRANO LO SCREENSHOOT QUATRO E CINQUE. NON FATEMI PERDERE ULTERIORI TEMPO CON COSE CHE VI AVEVO GIA MANDATE HIEDETEMI INFORMAZIONI NUOVE O AGGIUNTE DATEMI O KEY VALIDO IN ITALIANO O RIMBORSO SULLA MIA CARTA DI CREDT NO VORREI AGGIUNGERE NELLA LISTA DEI SITI NERI CRIMINALI GRAZIE

11 September 2022
Unprompted review
Rated 1 out of 5 stars

Sold a USED CODE and REFUSED TO REFUND

AVOID.
I bought two digital codes. One of them worked. One not. They asked me to provide specific evidence that I did not redeem the code and I did. They still refused to refund me with the excuse that "the seller gave us info that when they provided the code it was working". I asked what if the seller send the same code to more customers /and or to provide the evidence of the seller's claim (I sent them exactly what they asked on this matter). They obviously refused.
To me this is as a GREAT SCAM. They sell multiple codes at a similar time, and then refuse to refund you (officially, because I am pretty sure that's simply a lie).

14 August 2022
Unprompted review
Rated 4 out of 5 stars

I have now bought 2 steam keys on there…

I have now bought 2 steam keys on there and both of them worked without any problem, both of them came as soon as I paid. and I haven't had any problem at all with the games or website at all.

(I bought "Elden ring" and "dark souls 3")

28 May 2022
Unprompted review
Rated 5 out of 5 stars

HELL YA

Buy from this website and you get codes emailed to u legit. it is genuine website

8 December 2021
Unprompted review
Rated 1 out of 5 stars

BAG PL IN FAMILIA ALOR DE LA ENEBA…

BAG PL IN FAMILIA ALOR DE LA ENEBA AVEAM SI EU 7 LEI DA NU NU LA LAUT A LUAT TOT!!!!!!!!!😭😭😭😭😭😭😭😭😭😭😤😤😤😤😤😤😤🤑🤑🤮🤮🤮🤢🤢🤢🤢🤢🤢FUTUVA IN GURA
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

16 November 2021
Unprompted review
Rated 1 out of 5 stars

Do use this site

Absolute con. Bought a code through one of their sellers and it doesn't work. When you raise a claim, a number of 'employees' email you asking for the same information, an even if you send screen shots they pretend that they haven't received it. Stay clear of this site as an absolute scam!

26 October 2021
Unprompted review
Rated 1 out of 5 stars

Can't help, won't help

Sold me a code that couldn't be redeamed and when I chased up they advised it had already been redeamed.
Questioned why and how it has happened along with all the proof it hadn't... Closed the ticket and refused to respond. Really poor service

8 October 2021
Unprompted review
Rated 3 out of 5 stars

Same as others

Same as others.

Bought 2 Nintendo eshop cards for equivalent of about £85 from a 99.7% rated seller in Eneba.

Neither of the codes worked.

Raised ticket and Eneba merged them and closed them. Now no answer and no codes about a week later.

G2A was better than this as are other proper sites.

AVOID.

EDIT : So a few days after writing this I did get a response from Eneba. They recognised they’d closed my tickets erroneously and took steps to refund me (I opted to get the money into the Eneba wallet since that was quicker).

I received that wallet funding quickly and purchased some alternative codes which worked as intended.

Ok so they’re slow to respond to problems and they mistakenly closed my tickets but eventually they fixed things. As a result I’ll make this a 3/5 review of them - it was 1/5 before.

3 September 2021
Unprompted review
Rated 1 out of 5 stars

terrible customer service

terrible customer service. never had a problem with them until i did. 2 weeks to resolve a 2$ transaction in which i was sent the wrong game key. I had no issues with fanatical or green man gaming with issues like this. As a result i think im done give my money to bad companies. i just glad it wasn't a 60$ game

3 August 2021
Unprompted review

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