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Company details

  1. Cell Phone Store
  2. Internet Provider
  3. Internet Service Provider
  4. Phone and Internet Service
  5. Telecommunications Equipment Supplier
  6. Telecommunications Service Provider

Information provided by various external sources

Eircom Limited, trading as eir, /eɪr/ is a fixed, mobile and broadband telecommunications company in Ireland, and a former state-owned monopoly, which is currently incorporated in Jersey.


Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

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Rated 1 out of 5 stars

Eir do not fix issues

I would be giving this company lower than 1 if I could, I have not been able to pay my account online or using the app since October and it is now nearly February. The case has been escalated to the top team and still it is not resolved. The agent looking after the case said he would call me in November I am still waiting for that call. I also made a data requested back in March 2024 and I am still waiting for that data.

23 January 2025
Unprompted review
Rated 1 out of 5 stars

site unusable with the Firefox Browser

site unusable with the Firefox Browser. Only the main dashboad page works. Once navigated away to "my bills" or other items in the navigation menu there is no way back to that page other than to reload the page. Site works without problems in Chrome based Browsers.

21 January 2025
Unprompted review

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