m y Surgical United Kingdom Limited Assessment Centre Reviews 35

I would like to highly recommend My-Hair.. they are very trust worthy, they helped me from the start and advised me that a transplant at the moment would not be a good idea due to maybe damaging the hair I already have. They advised me on using medication for the next year to see how I get on. They could have easily taken my money for a hair transplant, but they did not.. they told me the truth and I'm now on the medication they advised and it is helping. If in the future I do need to have a transplant, I will be 100% using My-Hair UK.. Thank You

From initial contact with the clinic right through to the procedure and follow up care, I've been looked after really well, during the consultation there was no pressure, and on the day the surgeon and his team were great, with the nurses chatting away to me throughout the day. I was checked up on several times in the 2 weeks healing time after the surgery, and I've just completed my 6 month review. So far my results have been spot on, it took about 3 months to see the first signs of new hair and its been coming through thicker and thicker since, I'm very happy with my results and happy to give 5 stars!

I had a deeply traumatic experience with Dr Khawaja Masood Munir in December 2025.

Joseph Primarolo from Shrewsbury Hair Loss Clinic Limited referred me, presenting the whole service as one integrated operation.

The contract listed a single total of £3,800 (£2,300 non-refundable deposit + £1,500 balance).

The procedure was cancelled twice due to newly diagnosed high blood pressure (confirmed as "new hypertension" by a private GP in Shrewsbury, who prescribed medication that worked well at home).

On the second attempt (18 Dec 2025), Dr Munir instructed an extra full dose of Amlodipine — despite knowing my daily maximum had been taken 12 hours earlier — risking overdose, acute hypotension, and shock.

He then administered diazepam without explaining risks, side effects, or interactions (I have epilepsy and take high-dose Lamotrigine, increasing severe CNS and paradoxical reaction risks).

No informed consent was given.

Discharged after only 15–20 minutes with no monitoring, despite me reporting strange effects.

Shortly after, I suffered a severe reaction: confusion, slurred speech, extreme drowsiness, unsteadiness, dizziness, and terrifying visual/auditory hallucinations.

A GP letter describes it as a “significant and traumatic” adverse reaction, causing situational anxiety.

It is now unsafe for me to return due to stress-induced BP spikes.

From my visit and many other reviews, technicians perform the majority of the work, with Dr Munir barely involved.

Staff often struggled with English; Munir spoke too fast to understand.

Random medical equipment was left lying around — very unprofessional.

This was a serious failure in duty of care, safety, and consent.

The clinic’s T&Cs (section 5.3) allow a refund minus £500 max for unknown medical conditions preventing rescheduling — yet none has been offered.

Manchester’s CQC rating is “Requires Improvement” with ongoing safety concerns.

I have started a Section 75 chargeback, reported Dr Munir to the GMC, the clinic to the CQC, and misleading advertising to the ASA.

Do thorough research, check CQC ratings, and insist on full consent and surgeon oversight.

One of the worst medical experiences of my life — avoid at all costs.

Update 11/02/26
The procedure attempts were carried out at your Manchester clinic. This review relates to that experience.

I have wanted to do this review for some time but waited to give a fairer response to see how the surgery developed.

I had my transplant in May, it’s now approaching 4-months. The hairline is coming through, seems to be thickening up which is good. The donor area has been over harvested which I’m particularly upset about given I specifically asked for this to be carefully harvested and didn’t even have the maximum amount of grafts. Also, I wanted a few grafts on the crown which is thinning but I was told ‘you can come back for a second surgery’, which I thought was weird considering I didn’t have maximum grafts. Also, given it’s quite an exposing and vulnerable day, I didn’t appreciate the 3 or 4 attempts to upsell me to products and PRP while I was mid-surgery, it felt like they were trying to take advantage which I decided to avoid.

The actual day was pretty uncomfortable too. I walked in and there were about 15 different contact points and people I was bounced around to, majority didn’t speak good English, no attempts to soothe, welcome or relax me given it’s an intense and invasive procedure.

I won’t list the surgeon name as I believe he was good, and reassuring. The main issue is that you see him for a very small portion of the day. The rest of the day you are with junior members of staff - the one leading my transplant was fresh out of university, rude and quite frankly not qualified to conduct the transplant. Right at the start I mentioned to all people I spoke to about my concerns of over harvesting on the donor area. Low and behold 4-months later and after getting my second skin fade it becomes clearly apparent what area was the donor area - which is very shoddy work.

I was very close to using KSL as I know they have good reviews. I decided to use MyHairUK as it saved me £2,000. Mistake. Do not make this same mistake, go somewhere who offers more diligence and care in the procedure.

The aftercare was also limited. They do have a number you can call for concerns or questions, which I used and was helpful. But the proactive follow ons were non existent, I got one call at 7-days post op and I believe that was it. Left on my own after that.

To summarise, the day itself was fairly traumatic with absolutely no care for the patient. They continued to attempt to upsell me mid-transplant while I was delusional and completely exhausted. The aftercare was available and useful, but not proactive, I got one call 7 days after the transplant and I believe that was it. 4-months on the donor area is over harvested, but the hairline is thickening up. I am happy with the hairline progress so far, which is why I have not given 1-star.

There are definitely better places to go for customer care and outcome, don’t go for the cheaper ‘conveyer belt’ option. I hope this helps anyone considering their choices.

My surgery was done by Dr Munir in December, the day went really smoothly, with very little discomfort and I was looked after really well by the clinic. More importantly it's now been 7 months and the results have been fantastic. While it's still some way off the 1 year I was advised it will take to see the final outcome, my new hairline looks great - it's such a big improvement over how I looked and I've already referred a few friends to the clinic, very pleased, definite 5 star rating.

Very friendly clinic that spent a lot of time with me explaining all the different treatment options over the phone and the reasons for my hair loss and what I could do about it. The day itself went smoothly, Dr Mir came across as really professional and the nurse team spent the day chatting to me and making sure I was comfortable. Results have been very good so far even though it's only been 5 months and I have plenty more new hair growth to come. Very pleased with my choice and i have already recommended them to a family member

My procedure was in December at the Harrow clinic, Dr Mir was really friendly, and I cant think of a single negative thing to say about the day. Very little pain from the anaesthetic, I fell asleep for most of the afternoon and when I woke up we were finished! 3 months on it's healed perfectly and I'm starting to see new growth. The clinic looked after me start to finish in a very professional manner, and I'm looking forward to summer and the final result, I'd definitely recommend them.

Overall a very good experience with the clinic and staff for my trainsplant, it's now been 6 weeks and everything has healed nicely. Daniel my Trichologist was very helpful throughout, checking on me before and after surgery, and on the day Dr Mir did a great job of explaining everything and the 2 nurses were chatting away all day making sure I was happy. For the price (considering it wasnt much more than I was quoted in Turkey once the flights were factored in) I'm delighted with how it went and looking forward to seeing the results later in the year

I visited several clinics before deciding to go with this one, due to the competence of everyone I spoke to there, answering my questions and providing information above and beyond the knowledge of other clinics and giving me space and time to decide. Dr Alosert was very professional on the day as were his team of technicians, and the results have been just as successful, the new hairline is positioned exactly how I wanted and more hair seems to be coming through daily. 100% worth it.

I had my transplant with the London My Hair clinic last year and I cant explain just how good the results are and the difference they have made to my appearance. I used to spend so much time trying to cover my receding hairline by styling my hair further and further forward, and got to the point where I just couldn't keep doing it and decided to do something about it instead. so pleased I did!
For a day's surgery and a couple of weeks off work recovery time it's been so worth it. My hairline is unrecognisable now. The Doctor was very reassuring and went into detail about the procedure and what to expect, and the girls at the clinic took really good care of me and were very friendly. You do need professionals with a procedure like this, and this clinic was spot on with me, highly recommended!

I am now 4 weeks post surgery from my transplant at the London branch of the My Hair clinic and so far everything has gone about as well ass it possible could have. The 4 star review might look harsh as I can't think of anything that could have been done better but I will update it to a 5 star review once I see my final result, which I'm told is about 12 months down the line.
The full team at the clinic did a very good job of taking care of me and making sure I was comfortable and the surgeon clearly knew his stuff and spent a lot of time discussing exactly how I'd like it to look beforehand. Aftercare has been great with my consultant answering any queries or questions really quickly, and it healed up perfectly. Great service from knowledgeable people.

I just wanted to say a big thank you to the full team at the My Hair clinic, from Daniel who arranged everything and did my consultation to the surgeon who was wonderful on the day, putting me at ease and the 2 nurses who were lovely with me, very chatty and the day flew by. I'm now a couple of months post operation and everything has healed really well, the new hair position makes such a difference to how my face looks. Great service!

My transplant was 4 weeks ago, I was a little nervous beforehand but I think that's just normal, and the surgeon did a brilliant job of calming me down by explaining clearly what was going to happen and planning my new hairline.
The surgery itself flew by, with the nurses who spent all day chatting with me and making sure I had everything I needed.
The anaesthetic injections did sting a little which I was warned about, but that was only for a couple of minutes and the rest of the day was totally pain free.
I got a great guide for the aftercare and they have been quick to answer any questions on whatsapp. My recovery was really fast (about 9 days) and I was back to work.
I can absolutely recommend this clinic, really friendly and did a brilliant job for me.

I'm absolutely delighted with how my transplant went, it was all really simple to arrange, from the initial video consultation, to a visit to the clinic to chat to the doctor, and then on the day things went really smoothly, pain free and the technicians there were really chatty and kept me happy all day. Aftercare follow up has been great with the videos and any questions answered via whatsapp promptly. top marks!

I'm now 14 days post surgery and everything has gone perfectly, my head has healed fully, just a little residual redness that I've been told will fade over the next few weeks. The operation went really smoothly, and pain free as I went for the optional Jet anaesthetic. Daniel was brilliant in guiding me through the process and had been in touch looking after me and answering aftercare questions, can't recommend the London clinic highly enough.

The doctor and his team at the London clinic were amazing, it made for a pleasant relaxing day when I was initially feeling a little worried they calmed me down and the surgery went so well, lasted around 6 hours with a break for lunch. It's taken around 10 days for my head to heal fully and can see the new hairs already. Very pleased so far and I'll update this in a few months once I start to see results coming through

My hair transplant with the clinic was a pleasant relaxed experience, the doctor spent plenty of time with me explaining the process beforehand and the whole day went well, I'm healing nicely so far and have been checked in on several times to make sure I'm okay. I'm due back for a 2nd procedure in a few months and would recommend it to anyone.

Very good experience beginning to end, from first contact with Daniel who gave me my initial assessment and explained the process, to the surgeon and team at the clinic on the day who made me feel comfortable beforehand and everything was performed smoothly. A little pain from the anaesthetic at the start but that was to be expected and 3000 hair grafts later I have my new hair!
My procedure was about 2 weeks ago now and it's healed nicely and the little bits of stubble are growing. I've been told what to expect going forward and cant wait to see my new hair in the summer

Absolutely fantastic day, well looked after by Daniel and the medical team, the nurses and doctor were so friendly, took good care of me and they've been checking in on me since to see how its going, all progressing nicely, really recommend this place for a hair transplant in London

My surgery went well, big thank you to the doctor and the 2 technicians there who looked after me all day, and Daniel who's been in constant contact before and afterwards with advice and aftercare making sure I'm okay