MWS Reviews 

1,691
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 583 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery, noting that items always arrive safely and are protected by wonderful packaging. People also love the unique selection of authentic sports memorabilia and highlight how wonderfully smooth and professional the entire auction process is. However, some reviewers were not happy with the expensive shipping costs and unexpected customs fees that significantly increase the final price of their purchases. Some people also noted that certain product descriptions can occasionally be vague or confusing regarding whether a jersey was actually worn in a match or just issued.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with many buyers praising the top quality, fast shipping,... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting exceptionally fast shipping... See more

Quality

Consumers find quality to be a great satisfaction, frequently praising the authentic items, excellent... See more

Price

Customers expressed widespread disappointment regarding the final price, frequently citing excessively high... See more

Service

Clients share satisfaction on service, frequently praising quick delivery times, amazing packaging, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good deals and fast shipping. Additional fees are listed and should definitely be taken into account when bidding. For shipments from abroad, there may be high customs duties in some cases.

Company replied

Rated 4 out of 5 stars

I won a Bianca St Georges kit from Legacy, live her! It shipped surprisingly quick after winning. Chip isn't working when kit arrived, reached out to customer service they said they are aware and d... See more

Company replied

Rated 4 out of 5 stars

I am from Brazil. The amount that I paid in taxes (customs) was equivalent to the price of the shirt; in other words, the total cost ended up being double (100% higher). I believe that you need to fin... See more

Company replied

Rated 4 out of 5 stars

'Won' a signed women's Giro d'Italia shirt in a charity auction from MWS. Very nice shirt, took a day or two longer to arrive than I expected & you have to bear in mind there are additional costs adde... See more

Company replied


Company details

  1. Sports Memorabilia Store
  2. also in
  3. Collectibles Store

About MWS

Written by the company

OWN THE MOMENT
🖤 Official Partner of the Clubs
🖤 Authenticated by Fabricks
🖤 Worldwide High-Speed Shipping

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ABOUT US
We empower clubs, foundations, and charities to optimize their fundraising potential while giving fans the chance to own historic moments through match-worn shirts. Passionate about football and its fans, we handle the entire process—from shirt collection to live online auctions—creating excitement and ensuring every item is authenticated and quality assured. Memories may fade, but match-worn shirts, and the legacy they carry, last forever.

Explore

Worldwide and high-speed shipping

1-2 business days

No matter where you live, we’ll get your product to you as quickly as possible, usually 1-2 business days.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(1,691)

749 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Sqaud signed scotland shirt

The fast service, very reliable and got my shirt within a week from the other side of the world

1 July 2026
MWS logo

Reply from MWS

Hi,

Thank you very much for your wonderful feedback! We are delighted to hear that you were satisfied with the fast delivery.

We truly appreciate you taking the time to leave us a review on Trustpilot. It means a lot to our team.

We hope to see you again at one of our future auctions!

Kind regards,
MWS Support

Rated 5 out of 5 stars

Incredibly helpful

There was an issue with the first shirt that was sent, but they resolved it immediately. I got the shirt that I paid for without any issues and was refunded for the custom fees paid on the incorrect shirt. They reached out and were very helpful throughout the process. Excellent service overall.

11 August 2026
Unprompted review
MWS logo

Reply from MWS

Hi,

Thank you for leaving a review! We are sorry to hear about the expierence. We have contacted you to resolve the issue.

Kind regards,
MWS

Rated 5 out of 5 stars

Good website to get awesome…

Good website to get awesome memorabilia. Ships immediately once you win as well!

20 July 2026
MWS logo

Reply from MWS

Hi,

Thank you so much for your kind words! We’re delighted to hear that you’re enjoying the MWS website and that you’re happy with the quality of our memorabilia and the speed of our shipping.

We really appreciate your support and hope to see you back for more incredible pieces in the future!

Kind regards,
MWS Team

Rated 5 out of 5 stars

Match worn shirts signed

I now have 6/7 shirts mostly framed by MWS - very happy with the speed of arrival -customer service is very good and get back to me very fast and resolve the problems - I had a problem With a shirt and frame I bought ages ago and when I went to change on the wall I noticed the plexiglass glass had some damage - I thought there would be an issue as I had bought it months before but as soon as I had got in touch with Archie and then Megan the process was resolved so fast and 100% to my satisfaction which is rare indeed these days - other people mentioned the cost of premiums and vat but they are transparent with the costs involved - overall A five star experience every time - would not hesitate to recommend them - some wonderful
Items

10 August 2026
Unprompted review
MWS logo

Reply from MWS

Hi,

Thank you so much for your fantastic review and for your continued support of MWS! It means a lot to us to know that you’ve already built such an impressive collection of 6/7 shirts with us.

We’re especially glad that Archie and Megan were able to resolve the issue with the damaged plexiglass quickly and to your complete satisfaction. We always want our customers to feel looked after, no matter how much time has passed since their purchase.

Thank you as well for highlighting our transparency regarding premiums and VAT. We truly appreciate your trust and your recommendation, and we look forward to helping you add more special pieces to your collection!

Kind regards,
MWS Team

Rated 5 out of 5 stars

Lots of fun

Lots of fun. Fast shipping.

27 July 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Fast delivery

Good packning fast delivery

27 July 2026
MWS logo

Reply from MWS

Hi,

Thank you so much for your kind feedback! We're really happy to hear that you were satisfied with the packaging and fast delivery. 

We truly appreciate your support!

Best regards,
MWS Team

Rated 1 out of 5 stars

lack of information made spent twice as…

lack of information made spent twice as much and when asked for help wasnt enough

3 August 2026
MWS logo

Reply from MWS

Hi,

Thank you for leaving a review! We are sorry to hear about the expierence. We have contacted you to resolve the issue.

Kind regards,
MWS

Rated 5 out of 5 stars

Always has good experience with MWS

Always has good experience with MWS, fast turnaround time and prompt response from the team, Salma and co!

22 December 2025
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 3 out of 5 stars

The jersey is great and as advertised…

The jersey is great and as advertised except for the extreme body odor that I could not remove from the jersey. Disinfectants and putting in direct sunlight did nothing. Eventually I had to wash the jersey and ruined the autograph. The smell was so bad that it engulfed any room it was in.

27 July 2026
MWS logo

Reply from MWS

Hi,

Thank you for your feedback!

As these are match-worn shirts, they are supplied to us in the condition they come off the pitch. Because they have been worn during a match, it is possible for them to retain signs of use, including body odour. This is, in fact, part of what makes a match-worn shirt authentic and unique.

We're sorry to hear that this led you to wash the shirt and that the autograph was affected as a result.

Thank you for your understanding, and we appreciate you taking the time to share your experience with us.

Kind regards,
Efe
MWS Support

Rated 5 out of 5 stars
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Highly recommend MatchWornShirt

I'm a long time customer of MWS from Norway. I have never had any problems with the auctions, payment nor shipping.

Perfect customer service! MWS does reply quickly and does everything in their power to help. I highly recommend MWS.

5 August 2026
Unprompted review
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Loved the product

Loved the product, fast shipping, easy and smooth transaction. 10/10 would recommend.

27 July 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

Exceptional customer service and…

Exceptional customer service and delivery

23 July 2026
MWS logo

Reply from MWS

Hi,

Thank you for your 5-star review! 🌟

We are delighted to hear that you are happy with our service and delivery.

We hope to see you again on our platform soon!

Warm regards,
MWS Team

Rated 5 out of 5 stars

It was amazing and Very happy with the…

It was amazing and Very happy with the jersey

21 July 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟

We are delighted to hear that you are happy with the jersey.
Hope to see you again on our platform soon!

Warm regards,
MWS Team

Rated 5 out of 5 stars

shipping was extremely fast,

shipping was extremely fast,

20 July 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We are happy to hear that you are satisfied with our service.
Hope to see you again on our platform soon! 

Warm regards,
MWS Team

Rated 5 out of 5 stars

MatchWornShirt for the win!! Angel City Riley Tiernan kit is fire!

Jersey exactly as described.Match worn Riley Tiernan Angel City FC kit. Beautifully packaged and super fast shipping!

13 July 2026
MWS logo

Reply from MWS

Hi,

Thanks for your 5-star review! 🌟 

We're delighted the Riley Tiernan kit arrived exactly as described and that the packaging and shipping hit the mark too.

Hope to see you back on the platform soon!

Warm regards,
MWS Team

Rated 1 out of 5 stars

Costs are too steep

Costs are too steep, with buyer’s premium and VAT, price literally jumps.

20 July 2026
MWS logo

Reply from MWS

Hi,

Thanks for sharing your feedback. We understand added costs can feel like a lot once buyer's premium and VAT are added. 

The buyer's premium supports our operational, platform, authentication, and service processes, and VAT is a mandatory charge we're required to collect under UK tax regulations rather than a fee we set ourselves.

Kind regards,
MWS Support

Rated 5 out of 5 stars

best services

10 July 2026
MWS logo

Reply from MWS

Hi,

Thank you so much for your amazing review! It really means a lot to all of us at MWS. We're so happy to hear you had a great experience, and we truly appreciate you taking the time to share your feedback.

We hope to see you again soon!

Best regards,
MWS Team

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