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Muziker Reviews 3,874

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers had a great experience with this company. Many customers are pleased with the fast and reliable delivery service, often noting that their orders arrive quickly and in good condition. People frequently find the prices competitive and reasonable, with some items being cheaper than at other stores, offering good value for money. The product selection is also appreciated, with a wide variety of goods available. However, some reviewers were not happy with the product quality, mentioning issues like broken items upon arrival or products not matching descriptions. There were also occasional complaints about slow shipping and inadequate packaging, with some packages arriving damaged or poorly secured.

What people talk about most

Product

People report ambiguous experiences with product quality and delivery, with many expressing satisfaction with... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and efficient shipping,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as... See more

Price

Clients share positive opinions on price, with many reviewers finding products at good or reasonable prices,... See more

Order

Customers had ambiguous experiences with order, with many reporting positive interactions such as easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really good selection. Shipping took a while, but ok unless you're in a hurry. Shipping was a bit pricy. Find others who want to order stuff as well, so you can consolidate. Prices for the actual prod... See more

Company replied

Rated 4 out of 5 stars

The delivery is very fast but some prices are ridiculously high, like on other websites a vinyl record is max 40€, but on muziker its 70€ and sometimes it keeps rising. Otherwise its a good website.

Company replied

Rated 4 out of 5 stars

The product was what I expected. The product was packaged in weak material and the package was almost completely open. Good thing the ordered item remained inside though.

Company replied

Rated 4 out of 5 stars

The price was great and product was quality as described. Shipping was not great - Muziker sent it out several days later than promised, causing me to receive the order a week later than planned.

Company replied


Company details

  1. Musical Instrument Store
  2. DJ Supply Store
  3. Electronics Store
  4. Recording Studio
  5. Sheet Music Store
  6. Home Audio Store

Written by the company

A reliable European e-shop with over 25 years of history and showrooms in the Czech Republic and Slovakia, specializing in musical instruments, LPs, audio equipment, DJ equipment, and music accessories. A socially responsible company with respect for the planet and the goal of constantly improving its services.

Experience music in all its facets

Written by the company

Guitars, drums, keyboards, studio and audio equipment, LPs & merch
Muziker supplies top-quality equipment for musicians, producers, DJs, vinyl fans, and audio-video freaks.

Shop with confidence at Muziker

Easy returns, own service center and professional support

Easy returns, own service center and professional support
Enjoy hassle-free returns, dedicated in-house servicing, and professional customer support.

Contact info

Promotion box for Muziker

Muziker is a major e-commerce player

We deliver instruments and music accessories to 35 European countries

4.2

Great

TrustScore 4 out of 5

4K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Way better than expected for this price!

Value for money, and an original take on a classic design: a Fender-ish offset model, but with a Gibson-ish bridge and tailpiece. Perfect for, say, a Duesenberg-type tremolo!
Playability and sound are fine, setup too. Plug in and rock out!

25 February 2026
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Reply from Muziker

Dear Eric,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Perfect delivery and looks and…

Perfect delivery and looks and sound/plays great! Highly recommend Muziker!!! Two thumbs up!!!

25 February 2026
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Reply from Muziker

Dear Oscar,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 4 out of 5 stars

Fast delivery but price not best

Fast delivery but price not best. found cheaper on amazon after order was done and payment made.

25 February 2026
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Reply from Muziker

Dear Denis,
Thanks for your feedback. We're happy for positive rating that you gave us and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Easy-to-understand web store…

Easy-to-understand web store navigation. Fast staff response and quick package delivery. High‑quality products. Highly recommend.

24 February 2026
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Reply from Muziker

Dear Igors,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Easy to communication with

Easy to communication with, i will definitely bye from Muziker in the future. Best regards Peter

25 February 2026
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Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

fast delivery

Variety of products, ease of purchase, fast delivery, excellent customer service.

23 February 2026
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Reply from Muziker

Dear Cristina,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Great products and fast delivery

The products matched exactly what I ordered. The price–quality ratio is very good, and the delivery was fast. I’m very satisfied.

17 February 2026
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Reply from Muziker

Dear Helena,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

🚨 Lies, extortion, and ruthless capitalism: How Muziker destroys musicians' dreams 🚨

First of all, to the PR team at Muziker: Save your pathetic copy-paste replies under this review. Do not take people for fools. You claim to act according to EU guidelines, but in reality, your methods border on systematic fraud. Just read this and be ashamed of what you are pulling here.

This is about music. Out there are people burning for their passion. They painstakingly save every penny for months, barely scraping by, just to fulfill their ultimate dream. Your marketing babbles about "love for music" – what a hypocritical joke. Your business model is hardcore, disgusting, ruthless capitalism, and to you, customers are nothing more than annoying cash cows.

Here is the historical breakdown of my nightmare – a warning to everyone:

I ordered a Peavey 6505 II tube amplifier for over €1,250. The package arrives, I unpack it, inspect the device, and I am absolutely shocked: A total write-off right from the factory. A tube is jammed into the socket twisted by 180 degrees. Anyone with even a spark of knowledge knows: With these octal sockets, this is physically only possible if the guide pin was snapped off with brute force and the socket was completely destroyed.

I photographed the defect meticulously and reported it exactly 60 minutes after delivery. What started then was an unprecedented gauntlet.

The dismantling by "Miriam" and the fairy-tale technician: The communication was a disrespectful chaos, bouncing wildly back and forth between emails and WhatsApp. The support agent Miriam and a supposed "technician" seriously tried to play me for a fool. Their absurd claim: The socket wasn't broken, the manufacturer's logo on the tube was "just printed upside down". They spit in my face, deliberately try to undermine my expertise, and treat me like a complete idiot, just to cover up an obvious warranty case.

Extortion instead of EU law: Muziker boasts about adhering to EU laws. The reality? I was cold-bloodedly denied my legal right to a free return of defective goods. Instead, I was literally threatened by Miriam: They would simply withdraw my claim. I should kindly use my 14-day right of withdrawal instead. The cowardly ulterior motive: Then I would have had to pay the freight shipping for this 25-kilo monster (approx. €50) out of my own pocket!

Escalation and the silence that followed: I had to heavily threaten them with EU courts, European Consumer Protection, and lawyers just to be heard at all. I escalated the case with PayPal. Only when PayPal decided the case in my favor based on exactly these EU laws, the return suddenly went through. Muziker's reaction to my last emails demanding my money? Icy silence. Emails were simply ignored. Unbelievable.

My conclusion to everyone out there: Steer clear of this shop. As long as you just pay, everything is fine. But woe betide you if you get delivered defective garbage – then you will get to know the true, disgusting face of Muziker. Anyone who orders here finances a system that despises and exploits musicians.

13 March 2026
Unprompted review
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Reply from Muziker

Dear Customer,
We're really sorry that we weren't able to fulfil your expectations. Please accept our apology. At the same time, we're glad that you shared your opinion, since that's the only way how we can improve our processes so this won't happen ever again.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Great experience

Great experience! I’m very happy with the guitar I purchased - the sound is fantastic.
The service was excellent: all my order comments were taken into account, and the instrument arrived in Lithuania well prepared and in perfect condition.

Highly recommended. Thank you!

20 February 2026
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Reply from Muziker

Dear Ilya,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Perfect instrument.

Arrived quickly, packaging intact, device works. Perfect instrument.

18 February 2026
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Reply from Muziker

Dear Jaanus,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Thank you

Thank you. Very fast

17 February 2026
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Reply from Muziker

Dear Natalya,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 1 out of 5 stars

Damaged article

Damaged article, claiming it was advertised as minor damaged on the website. Dont believe them. Not replying my emails.

17 February 2026
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Reply from Muziker

Dear Patrick,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.com and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Amazing shop

Amazing shop! Very fast delivery! High quality!

16 February 2026
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Reply from Muziker

Dear Oleg,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Fast order processing

Fast order processing, detailed information about order status and quick delivery.

16 February 2026
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Reply from Muziker

Dear Robert,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Ordered two t-shirts and a beanie

Ordered two t-shirts and a beanie. Quality was great and shipping was quick

10 February 2026
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Reply from Muziker

Dear Laura,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 2 out of 5 stars

Guitar was delivered with some…

Guitar was delivered with some scratches. I did sent photos and a claim for that, including the ordernr. to your mailadress claims@muziker. So you have alle the relevant info. But you say i have to use another method, via a complaint form or something. So nothing happens, despite the fact that you have all the relevant info. I am not buying anything anymore at your shop in the future, because of this unnessaseary bureaucracy. I will also not recommend you to my fellow musicians because of that

16 February 2026
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Reply from Muziker

Dear Han,
We're really sorry for the difficulties that you've experienced with your order, since Muziker is here to bring joy.
We'd appreciate if you can write about your difficulties directly to our customer support e-mail: support@muziker.nl and we'll do our best to sort things out ASAP.
Thank you
Patrik - Muziker

Rated 5 out of 5 stars

Excellent experience

Excellent experience! The ordering process was seamless, and my items arrived quickly and well-packaged. Highly recommend Muziker for their great selection and professional service.

10 February 2026
Muziker logo

Reply from Muziker

Dear Alexander,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Good

Good Price, Good Quality

12 February 2026
Muziker logo

Reply from Muziker

Dear Han,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Service is great!!

Service is great!!

12 February 2026
Muziker logo

Reply from Muziker

Hello Marta,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

Rated 5 out of 5 stars

Excellent

Best vinyl prices in Europe, fast shipping, good packaging, the box they ship in is quite reusable for storing records!
Add more 60's garage rock vinyl reissues to your catalogue 🙏🙏🙏

4 March 2026
Unprompted review
Muziker logo

Reply from Muziker

Dear Customer,
Thank you for sharing your experience with other customers and we're looking forward to your next visit :)
Kind regards,
Patrik - Muziker

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