MuukalOptical Reviews 6,812

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting that the glasses are super cute, fit nicely, and often exceed expectations. Many consumers are delighted with their new glasses, highlighting the excellent prices compared to physical stores and the wide selection of frames available. The ordering process is consistently described as straightforward and simple, with many appreciating the quick delivery times. However, some customers also noted issues with specific aspects. A few people were dissatisfied with the quality of certain frames, describing them as flimsy or made of cheap plastic. There were also occasional concerns about the accuracy of progressive lenses, with some experiencing blurriness or incorrect prescriptions. Additionally, a small number of reviewers mentioned problems with delivery, such as items arriving without proper protection or clip-ons having weak magnetic power.

What people talk about most

Product

Customers generally express satisfaction with the product, particularly praising the quality and... See more

Quality

Reviewers highlight positive aspects of quality. Many customers are very satisfied with the overall quality... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the ease and simplicity of the... See more

Price

Clients share positive opinions on price, with many finding the prices very reasonable and excellent,... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I purchased two pairs of glasses, same prescription. They are accurate for prescription and "look" on website. I am disappointed the glasses that I expected to be metal wire frames are just plastic an... See more

Rated 4 out of 5 stars

Their glasses are super cute and fit nicely. They are perfect for single vision. The price is extremely excellent, especially compared to physical stores. My progressive lenses are just slightly blur... See more

Rated 5 out of 5 stars

COLORS EXACTLY AS PICTURED, SIZE OF FRAMES ACCURATE-AWESOME PRICE FOR PROGRESSIVES, COMFY FIT, GOOD QUALITY....SO FAR I'M SUPER IMPRESSED AND WILL ORDER FROM YOU AGAIN! I'VE ALREADY REFERRED 2 FRIENDS... See more

Rated 5 out of 5 stars

GREAT SELECTION OF FRAMES HUNDREDS TO CHOOSE FROM. A NICE VARIETY OF LENSES AND COATINGS. OFFER SEVERAL TYPES OF UPGRADES. PRETTY FAST RETURN OF CUSTOMER SERVICE QUESTIONS. AMAZING LOW PRICES. SEA... See more


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Muukal is an eyewear retail store and now has an online sales business. In the past three years, we have served more than 100000 users offline, and we will maintain consistent high-quality service standards online to provide people with affordable high-quality glasses.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

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Replied to 59% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use website

Easy to use website and great selections! Communication through the whole ordering process until they arrived was surprisingly great! My glasses arrived perfect and I’m in love! Can’t wait to order more!

22 April 2026
Rated 5 out of 5 stars

Awesome care

Awesome care, my prescription is not your norm, they took the time to make sure it was right. The glasses are quality and look good.

Thank you…

22 April 2026
Rated 3 out of 5 stars

Price great, questionable lens placement

First what I did like. The selection the lenses and the prices are fabulous. There's not a better deal out there. I ordered three pairs of glasses two of them were the same. They are all progressive bifocals. The two that were the same are perfect. The last pair is unwearable. There's something wrong with the way the lens is positioned in the frame and I get a headache when I wear them. But overall I would order again simply because it's such a great deal. Even if I just get two pairs of glasses for 120 bucks, it's a win.

22 April 2026
Rated 5 out of 5 stars

The glasses were a great fit

The glasses were a great fit, but they were what they looked like in a the picture they look great. I am really happy with the service, the options and you can't beat the price. The quality of the glasses I am very happy and will be buying more.

22 April 2026
Rated 1 out of 5 stars

Paid $20 for express shipping and my…

Paid $20 for express shipping and my items arrived well past 6-12 day (17 days). I ordered cases that were not included in my shipment. Items arrived taped tightly in a plastic mailer envelope with no protection. None of the lenses received any kind of smoothing and the edges are very sharp. My lenses are not thick, but the sharpness surrounds the entire frame edge. The frames themselves are very cute, but I will be ordering elsewhere to get more wearable glasses.

22 April 2026
MuukalOptical logo

Reply from MuukalOptical

Sorry, please feel free to contact us. We will try our best to solve your problem. Thank you. service@muukal.com or ‪(256) 668-8891 or ‪(571) 210-5658‬ or ‪(513) 666-8835‬)or (513) 666-8826‬ via chat on our website, or on social media with your order number and we would be happy to assist you.

Rated 5 out of 5 stars

Easy,fun shopping experience

Easy,fun shopping experience, many varieties and best of all excellent prices. My glasses arrived fast. It means a lot because I use them for work. I thank you very much!!!

22 April 2026
Rated 5 out of 5 stars

1st time purchase

I received my glasses sooner than expected. The price was great for my budget. I got 3 pairs for 119, which I was surprised included transition for outdoors.

20 April 2026
Rated 4 out of 5 stars

Quality Issue

I purchased two pairs of glasses, same prescription. They are accurate for prescription and "look" on website. I am disappointed the glasses that I expected to be metal wire frames are just plastic and exceedingly light, as in move on my face when I walk. Other pair are big and resin and as expected. It's just a quality issue with the "wire" frames.

20 April 2026
Unprompted review

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