MutualArt Reviews 

394
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers had a great experience with this company. Customers genuinely appreciate the incredible artist database and helpful update alerts that make exploring various collections and tracking specific creators very easy and enjoyable. People also find the platform extremely useful for researching historical auction prices, discovering new artworks, and learning more details about the international art market. However, some people mentioned that the website interface can occasionally be unresponsive, counterintuitive, or quite challenging to navigate properly on mobile devices. Others noted that the yearly subscription rates are rather steep for personal use and that the available search options can sometimes feel quite limited.

What people talk about most

Website

Customers consistently note ambiguous experiences with the website. While some reviewers praise it as an... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Some... See more

User experience

People report positive experiences with user experience, finding the platform easy to use, efficient, and... See more

Price

Clients share ambiguous opinions on price, as views on membership costs vary greatly. While some reviewers... See more

Service

Consumers find service to be positive, highlighting helpful assistance when buying paintings and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to use. Many artists listed. Easy to consult works on sale thanks to the pictures in the alert mails. Very reactive customer service. Improvable: sometimes the links from the picture to the sale... See more

Company replied

Rated 4 out of 5 stars

Fantastic site! Incredible artist database, mega research, results and presentation. I only wish there were a more "entry level" category, as I find the minimum monthly amount to be somewhat steep for... See more

Company replied

Rated 4 out of 5 stars

I look at the site everyday to follow my list of selected artists. I dont buy art until I check MutualArt for similar works or works that I'm interested in that may have sold previously. Interes... See more

Company replied

Rated 3 out of 5 stars

I do not like to be forrced to pay and join a company site to just get the most minimal information about buying a product. I wanted to find out if I could please be notified if one of my works of a... See more

Company replied


Company details

Written by the company

The leading provider of art market data for collectors, professionals & art lovers. We offer you the tools to stay up to date with the art market and make smart decisions, know how much the artworks you own are worth, manage and grow your collection wisely, and much more. We are your eyes and ears on everything that happens in the art market. An international team of art lovers, web professionals and data analysts driven by passion and excellence who work relentlessly to make the art market accessible to everyone. Our data is sourced 24 hours a day from over 21,000 venues and organizations and is manually moderated to guarantee its accuracy. Founded in 2008, MutualArt has millions of members worldwide and continues to develop technological solutions for all your art-related needs.


Contact info

4.0

Great

TrustScore 4 out of 5

394 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(394)

247 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I received many different offers and…

I received many different offers and the staff was very committed to both matching and negotiating the best terms.

20 November 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Nicolas,

Thank you for the great feedback! We’re happy to hear our team was committed to helping you secure the best possible terms. We truly appreciate your trust.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

The whole process was fast,honest

The whole process was fast,honest, and truthful.

4 November 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for the kind review! We’re glad to hear you found the process fast and transparent. We truly appreciate your support.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

MutualArt delivers

Roni was hands on from the get go when I listed my painting. He got me in touch with an auction house pretty quickly and stayed in touch with everyone involved ensuring all communication happened without any delays.
It has been a great experience. thank you!

17 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you so much for sharing your experience! We’re delighted to hear that Roni was hands-on from the very beginning and helped connect you with an auction house quickly, while ensuring smooth and timely communication throughout the process. We truly appreciate your kind words and are glad it was a great experience.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

great great

great great , straight forward

16 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Andres,

Thank you for your feedback! We are glad to hear that you are enjoying our services.

Best regards,
The MutualArt Team

Rated 3 out of 5 stars

Missing pictures

Pictures regularly do not show automatically on the page.
They need to be opened one by one.

16 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. We believe this may be referring to an issue that occurred over a year ago, and we’re not currently aware of any ongoing problems with images not showing.

If you’re experiencing this issue now, please contact our support team and share a few examples.

We’ll be happy to look into it further and assist you.

Sincerely,
The MutualArt Team

Rated 2 out of 5 stars

I just think for what you get it's way too expensive

I just think for what you get it's waaaay too expensive.
No return on the investment. It's the second time I've signed up thinking it would be better, but, no. I'll be canceling

15 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. We’re sorry to hear that the subscription hasn’t met your expectations. Our support team is available to discuss your experience and explore ways we can better assist you. Please don’t hesitate to reach out to us!

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Clear and precise information related…

Clear and precise information related to artists you are following, no spam content , fast loading website.

16 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Mike,

Thank you for your positive feedback! We’re glad to hear that you appreciate the clear and precise information. Your support motivates us to keep improving.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

website only works with a subscription

website only works with a subscription. without a subscription you don't have access to anything

15 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. Due to the extensive work involved in collecting and maintaining our database, we’re unable to provide all information for free. We truly appreciate your input and will keep it in mind as we continue improving the value and accessibility of our services.

In the meantime, please don’t hesitate to contact our support team to see if we can better assist you with your data needs.

Best Regards,
The MutualArt Team

Rated 5 out of 5 stars

Mutual Art offers a brilliant resource

Mutual Art offers a brilliant database of artworks. As a scholar and collector I find the notification profiles extremely useful. Keep up the great work.

John D Holgate

15 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi John,

Thank you so much for your kind words, John! We’re delighted to hear that you find our database and notification profiles useful. Your feedback motivates us to keep improving and delivering the best experience for scholars and collectors like you.

Sincerely,
The MutualArt Team

Rated 1 out of 5 stars

Good

I am happy to receive your email for update for art and artists works

However I am an Artist and wish to sale art works

Good day
Kamal

14 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. At this time, we do not collaborate directly with artists to sell their artworks through our platform, and therefore, we are unable to assist with the sale of your art.

Best wishes,
The MutualArt Team

Rated 1 out of 5 stars

You're number one

You're number one , so far so good.

11 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. We’re glad to hear things are going well so far and appreciate your support. If there’s anything we can do to improve your experience, please let us know.

Best regards,
The MutualArt Team

Rated 4 out of 5 stars

auctions before and after

Its good to receive news of upcoming auctions, frustrating to sometimes only receive results after the lots have closed.

11 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for your feedback. We’re glad you find the auction updates helpful. We understand how frustrating it can be to receive results after lots have already closed, and we’re actively working to improve the timing and reliability of these notifications. Please contact our support team with some examples so we can look into it further and assist you directly.

Your input is truly appreciated and helps us make the experience better.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Exceptional!!

Exceptional!!. I LOVE mutual art and go on with us.

10 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Juan,

Thank you for the amazing review. We’re thrilled to hear how much you love MutualArt. Your enthusiasm means a lot to us, and we’re excited to continue supporting you on your art journey.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Information is the most important thing

It's very important to stay informed with a reputable company like MutualART; they are professionals and know how to do their job very well.

Best regards.

10 December 2024
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Guillermo,

Thank you for this thoughtful review. We truly appreciate your trust in our work and are glad to hear that staying informed with MutualArt has been valuable for you. Our team is committed to providing reliable, professional service, and it’s wonderful to know that this effort stands out!

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

A very interesting insight in the world…

A very interesting insight in the world of Art!

10 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Gabriella,

Thank you for your kind words. We’re happy to hear that you’re finding the platform insightful and that it helps you explore the art world in a meaningful way. Your support is greatly appreciated.

Sincerely,
The MutualArt Team

Rated 5 out of 5 stars

My experience is very positive

My experience is very positive. Mutual Arts gives me always the possibility to remain updated about the artists that I follow and I like. It advises me very precisely about any variation that can interest to me. Suggested really!

10 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Andrea,

Thank you for your kind review. We’re delighted to hear that your experience has been so positive and that MutualArt helps you stay updated on the artists you follow. It’s great to know that our alerts and updates provide the precise information you’re looking for.

We truly appreciate your recommendation and are glad to support your connection to the art world.

Best regards,
The MutualArt Team

Rated 5 out of 5 stars

Great

Great. It would better for free

12 December 2024
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Albert,

Thank you for your feedback. We’re glad to hear you’re enjoying the service. While we do offer free access to many features, some tools and data require a subscription so we can continue providing reliable information and maintain the quality of our platform.

We appreciate you sharing your thoughts and hope you continue to find value in what we offer.

Kind regards,
The MutualArt Team

Rated 5 out of 5 stars

Keeping in touch with art in a concise, uncomplicated way

I love the opportunity to see works by various artists, and to be in touch with the world of art, in a simple, uncomplicated and user-friendly way.

6 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hi Martha,

Thank you for your wonderful review. We’re delighted to hear that you enjoy discovering works by different artists and staying connected to the art world through our platform. It’s great to know that the simple and user-friendly experience makes that journey enjoyable for you.

We truly appreciate your support and are glad to be part of your art exploration.

Best regards,
The MutualArt Team

Rated 1 out of 5 stars

really inaccurate reference.

really inaccurate reference.
My name is listed with no update for more than a decade and the work linked to my name is not even mine.

6 December 2025
Unprompted review
MutualArt logo

Reply from MutualArt

Hello,

Thank you for sharing your feedback and the additional details. We’d like to clarify that we update an artist’s profile only when new data becomes available or when the artist requests changes. Since neither occurred in this case, the information shown on your profile remained limited.

Regarding the artwork that was linked to your name, it was displayed based on data from the original source. Our content team has reviewed this, and it appears the source has since corrected their information, though we were not aware of the update. We have now made the necessary corrections on our end, and one of our support agents will be reaching out soon to help ensure your artist profile is accurate and up to date.

We appreciate your patience and thank you again for helping us improve the quality of our platform.

Sincerely,
The MutualArt Team

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