Mustard Mortgages Reviews 

71
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for providing exceptional mortgage advice, tailoring options carefully, and making complex financial processes remarkably easy to understand. Many people note that advisors consistently go above and beyond to secure the best possible outcomes while maintaining outstanding communication. First-time buyers specifically mention that professionals patiently answer all questions, offer reassuring guidance, and remain consistently available throughout the entire home-purchasing journey. Consumers also deeply appreciate the continuous support and prompt responses provided by the team, which successfully eliminate anxiety and significantly reduce stress during complex property transactions.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting exceptional professionalism, knowledge, and dedication... See more

Service

People report positive experiences with service, highlighting the exceptional professionalism and expertise... See more

Customer service

Users describe positive interactions with customer service, highlighting exceptional communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mega thanks to Sian for dealing with my mortgage application. She did an amazing job porting my mortgage over to our new home and made the whole process stress-free. She was always easy to contact an... See more

Company replied

Rated 5 out of 5 stars

Sian and her team gave us great advice when we were moving house this summer. She listened to what our needs were and presented different options to us for how best to meet those needs. Throughout the... See more

Company replied

Rated 5 out of 5 stars

I am a first time buyer and had absolutely no idea how to go about buying a property or getting a mortgage or what other things I may need. Sian (my Mortgage broker) made sure I understood every... See more

Company replied

Rated 5 out of 5 stars

My experience working with Sian has been completely 5 stars through the whole process. I had a unique case as i was in a Let-to-buy situation with adverse credit. Sian went above and beyond to secure... See more

Company replied


Company details

  1. Finance Broker

Written by the company

🏡Welcome Home with Mustard Mortgages! At Mustard Mortgages, we're thrilled to embark on this journey with you. Homeownership is a special milestone, and we're here to make the path smoother, just like your favourite condiment adds flavour to every meal!


Contact info

4.9

Excellent

TrustScore 5 out of 5

71 reviews

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4.9

All reviews

(71)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company

Buying a property is one of the most stressful things you can go through but mustard mortgages gave us the most amazing and stress free experience we could of hoped for,Sian and her team were so patient with us and always kept us up to date with any information.
Sian is a lovely,kind and friendly person we were very lucky to have got her through this exciting time,we highly recommend using them and we will be sure to use them again in the future.

29 February 2024
Unprompted review
Mustard Mortgages logo

Reply from Mustard Mortgages

Thank you so much for your wonderful review! It was an absolute pleasure working with you, and we really appreciate your kind words and recommendation. We’ll be here whenever you need us again in the future.

Rated 5 out of 5 stars

Sian was excellent from the very…

Sian was excellent from the very beginning, no matter how many questions i had it was never any trouble. Thank you so much for making my purchase such a smooth and easy transaction.

28 June 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you so much for your lovely feedback! We're delighted to hear that Sian made your experience smooth and stress-free. She’ll be thrilled to know her efforts were appreciated. We truly value your support and hope you enjoy your home.

Rated 5 out of 5 stars

THANK YOU Sian!!

Just wanted to say a massive massive massive thanks to Sian at Mustard Mortgages. She has been nothing but absolutely incredible at every step of the process on obtaining insurance for myself and my property.

This was our first time going through the process of buying a house and her patience with all our questions and concerns throughout the entire purchase has been such a comfort and put our minds at ease with everything.

Thank you so so much for your kindness and professionality throughout!

14 May 2024
Unprompted review
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Reply from Mustard Mortgages

Thanks for a great review. We really do appreciate it.

Rated 5 out of 5 stars

Sian the super star ⭐️

I just wanted to say a massive thank you to Sian Fisher at Mustard Mortgages. I started viewing properties late last year and Sian contacted me about applying for a mortgage in principle. At the time I did not go ahead with the viewing and already had a MIP. However this lapsed in December and when I reapplied for a MIP in March this year, I was advised there was a query on my account.

This meant that most high street lenders would not lend to me, and the previous mortgage advisors had gone for a non-high street lender. The lender's rate was almost 8%, and this was too high so I had decided not to go ahead with this. At this point I was feeling discouraged about the house buying process.

I continued house hunting, and found a property that I wanted to view with estate agents Temme English. Sian from Mustard Mortgages got back in contact with me and I explained my situation. She asked me to send my credit report, complete a fact find and send my payslips. Sian was very reassuring, saying that my report was good and she would try getting a MIP with a high street lender.

Within a few hours of sending her my details, she emailed me back saying that I had a Mortgage in principle approved with a high street lender. I was ecstatic, the rate was 5.8% (third cheapest) for 2 years, and this meant that my home buying dreams would finally become a reality. I really want to thank Sian for her perseverance and for not giving up! You have given me hope and for this I am forever grateful.

16 May 2024
Unprompted review
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Reply from Mustard Mortgages

WOW what an amazing review! Sian really is one of a kind!

Rated 5 out of 5 stars

Sian Fisher

Recently remortgaged my property with Sian, her knowledge was amazing and her communication and commitment to getting it over the line on my behalf was truly outstanding. The process was seamless. I cannot thank her enough or recommend her enough.

1 April 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you Chelsea for taking the time to write a review for our wonderful Sian!

Rated 5 out of 5 stars

THANK YOU SO MUCH SIAN FISHER

THANK YOU SO MUCH SIAN FISHER
We honestly have given up on our mortgage application when Sian worked her magic just under a week, she was always so calm, patience and kind with her words. We are always going to remember you. Thank u x

1 March 2024
Unprompted review
Mustard Mortgages logo

Reply from Mustard Mortgages

Thank you!

Rated 5 out of 5 stars

Sian Fisher

Sian was very helpful in the process of purchasing our house. She responded fairly quickly and was there to answer any questions we had.

12 February 2024
Unprompted review
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Reply from Mustard Mortgages

Thank you for taking the time out to write us a review we really appreciate it!

Rated 5 out of 5 stars

Sian Fisher

Sian Fisher

I highly recommend Sian Fisher to anyone looking for a professional, very knowledgeable, and helpful mortgage adviser. I recently worked with Sian to purchase my first home, and she made the process so easy and stress-free.

Excellent service and I thank her so much once again.!!

17 January 2024
Unprompted review
Mustard Mortgages logo

Reply from Mustard Mortgages

Thank you so much for taking the time to write us a review, we really appreciate it.

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