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Musevape Reviews 93

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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the wide selection and reasonable prices. Many appreciate the efficient ordering process and the prompt, fast shipping, with several noting that their deliveries arrived sooner than expected. The overall service is frequently described as great, with people expressing satisfaction with their interactions and the responsiveness to inquiries. However, some customers experienced issues with defective products, such as items not working upon arrival or failing shortly after use. A few people also mentioned problems with delivery, including lost packages or concerns about packaging integrity. Additionally, some reviewers noted that popular flavors were occasionally out of stock, and a small number expressed dissatisfaction with the clarity of product descriptions regarding included components.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the fast service, good product... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt shipping.... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the competitive and reasonable... See more

Order

Consumers generally express satisfaction with their orders. Many reviewers highlight fast delivery and... See more

Service

Clients share positive opinions on service, consistently praising its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One of the few vendors that consistentantly stocks classic tobacco. Orders are always promptly shipped. Was disappointed they did away with the buy 8 get 2 free offer, but its understandable with cost... See more

Rated 5 out of 5 stars

I bought two viho 50k, One was sour apple ice, the other was banana taffy. The banana one is my favorite and I usually get it from this website. But the Apple did not work when I received it. There... See more

Company replied

Rated 5 out of 5 stars

was skeptical about switching to Musevape but they had the classic tobacco in stock. couldn't wait to try but USPS lost my delivery. I reached out to Musevape, they sent me a replacement ASAP and was... See more

Rated 5 out of 5 stars

Details of products are well shown. Been a customer for at least a year now and all transactions went smoothly. Purchasing from their site has been hassle-free and no delays in getting my stuff so f... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

93 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Consistent and Reliable

One of the few vendors that consistentantly stocks classic tobacco. Orders are always promptly shipped. Was disappointed they did away with the buy 8 get 2 free offer, but its understandable with costs rising everywhere.

30 November 2025
Rated 1 out of 5 stars

Scam...

Scam.... They sold me PODS without the battery then told me it's says so in the description. No vapes come separate from the battery. And I DOESN'T SAY BATTERY SOLD SEPARATELY. FALSE ADVERTISEMENT caused me to purchase 3 vapes with out a way to use it..And they don't sell the batteries alone 😒

14 November 2025
Unprompted review
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Reply from Musevape

Hi there,

We’re very sorry for the inconvenience you experienced. The item you purchased is clearly labeled “PODS ONLY” on our website, which means the battery/device is not included. We apologize if this caused any misunderstanding.

To resolve this for you as quickly as possible, we have already provided you with a prepaid return label. Once we receive the pods back, we will issue you a full refund right away.

Thank you for giving us the chance to make this right. If you need any further assistance, we’re here to help.

Rated 1 out of 5 stars

First off I didn't receive my package

First off I didn't receive my package. Second it was supposed to come in on Saturday. But it "supposably" came in the 6th. But no package. And I have protection on my package I want a refund!

2 November 2025
Musevape logo

Reply from Musevape

Hi Jenna,

According to our tracking information, your package was delivered and left with an individual in Southaven, MS 38671 on November 6, 2025, at 3:52 PM.

If you have not received it, we recommend checking with anyone at your address, neighbors, or building management who may have accepted it. If you still cannot locate the package, please contact our customer service team so we can assist you further, including filing a claim or arranging a refund if necessary.

Thank you for your understanding.

Best regards, Sophia

Rated 5 out of 5 stars

Quick and easy

Details of products are well shown.
Been a customer for at least a year now and all transactions went smoothly.
Purchasing from their site has been hassle-free and no delays in getting my stuff so far.

20 October 2025
Rated 4 out of 5 stars

Float User

I recently purchased a few float pebbles disposables. I enjoy and have been using this product for many years now however, I just have a hard time with how long it takes to receive it and the delivery process.

12 October 2025
Rated 5 out of 5 stars

Didn't trust them at first but now I do!

was skeptical about switching to Musevape but they had the classic tobacco in stock. couldn't wait to try but USPS lost my delivery. I reached out to Musevape, they sent me a replacement ASAP and was courteous towards me. ordered a few more and that shipment was prompt. the pod was not the same taste as the classic Relx but Musevape did their job. much respect, will be purchasing in the future!

9 October 2025
Rated 5 out of 5 stars

The products

The products, customer service, and shipping are all amazing!!! When I have questions, I always get a response usually within 24 hrs, and shipping is extremely fast amd efficient!!! I will keep ordering!!!

19 October 2025
Unprompted review

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