Muscle Nation Reviews 

653
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 181 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, from delicious protein supplements with no artificial taste to high-quality activewear that is soft, supportive, and durable. Many highlight the excellent customer service, describing staff as friendly, helpful, and quick to respond, alongside fast and reliable delivery. However, some customers also noted issues with customer service, describing it as poor, slow to respond, or dismissive when problems arose. These experiences included feeling concerns were not properly addressed, or facing difficulties with product exchanges due to inaccurate sizing.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality, fit, and taste of both... See more

Quality

Customers had positive experiences with quality, frequently praising the buttery soft fabric of activewear,... See more

Customer service

People report positive experiences with customer service, often describing the team as friendly, helpful, and... See more

Staff

Reviewers mention positive feedback about staff, highlighting that the customer service team is consistently... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the super fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been struggling with protein shakes and tastes of protein and always opt for the strong labels however MUSCLE NATION has incredible taste I have been using their milk chocolate shake and it is... See more

Company replied

Rated 5 out of 5 stars

Look no further because Muscle Nation is actually the most amazing active wear brand out there! No more boring basics with new items being produced so frequently. I NEVER get tired of shopping with th... See more

Company replied

Rated 5 out of 5 stars

I absolutely love Muscle Nation activewear! Their size inclusive which is a huge bonus for me with Lipoedema and having two different sizes for top and bottom. Their material is buttery soft, doesn’t... See more

Company replied

Rated 5 out of 5 stars

Im loving all of my muscle nation gear! Ive purchased a little more than i shouldve during black friday and the Sydney warehouse sale but the quality in addition to the fun colours and styles are just... See more

Company replied


Company details

  1. Activewear Store
  2. Health Food Store
  3. Vitamin and Supplements Store

Written by the company

The #1 Brand For Premium Gym Apparel - Shop Today & Enjoy Exclusive Offers. Fitness Clothing & Accessories For Men & Women.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

653 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(653)

180 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super comfy shorts

Super comfy shorts, amazing colours, great for work and gym.

29 November 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hello,

Thank you so much for taking the time to write such a lovely review! We’re thrilled to hear you’re loving the shorts, the colours, and how versatile they are for both work and the gym. Your support truly means the world to us!

Thank you so much for your support!

Xx Team MN

Rated 5 out of 5 stars

Unbelievable Customer service

WOW the customer service I have received from Muscle Nation and the wonderful young lady by the name of Jess has been exceptional to say the least. Jess went above and beyond to help me and right in the middle of Black Friday when they would have been super busy. Thank you :)

27 November 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Angela,

Thank you so much for your kind words! We’re thrilled to hear that Jess was able to go above and beyond for you, especially during the busy Black Friday period.

We’ll be sure to pass your feedback on to her, and share it with the team. It means so much that our support made a difference. We truly appreciate our beautiful customers like you, thank you!

Xx Team MN

Rated 1 out of 5 stars

I ordered on black Friday some gym gear…

I ordered on black Friday some gym gear and recieved the gear is over rated and the return policy is poor

26 November 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Scott,

Thank you for your feedback.

We’re sorry to hear that your recent experience didn’t meet your expectations. We want to reassure you that we have a very flexible returns policy, our customers can return any non-final-sale items for a store credit, instant exchange, “shop now” option, or a full refund.

If you need any assistance with a return or exchange, our team is always happy to guide you through the process to make it as smooth as possible. We appreciate your support and hope we can help turn this experience around.

Xx Team MN

Rated 5 out of 5 stars

Quality products

My go to supplement co .. excellent service exceptional products . Thanks to the team at muscle nation

25 November 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hello,

Thank you so much for your support and kind words! We’re thrilled to hear that Muscle Nation is your go-to supplement company, and we really appreciate you recognising our team’s efforts.

We can't thank you enough for you continued support. We’ve got so many new and exciting products coming soon, so be sure to stay tuned, we can’t wait for you to check them out!

Xx Team MN

Rated 5 out of 5 stars

Great customer service

Customer service went above and beyond to help me change my order and get what I wanted. Very happy with the service, product, quality and price.

24 November 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Court,

Thank you so much for your wonderful feedback!

We’re thrilled to hear our team could go above and beyond to help you get exactly what you wanted. It’s fantastic to know you’re happy with the service, product, quality, and price, we truly appreciate your support and taking the time to share your feedback and experience!

Thank you again.

Xx Team MN

Rated 5 out of 5 stars

I am a Pilates instructor based in…

I am a Pilates instructor based in Sydney and I absolutely love wearing muscle nation activewear and have gotten all my clients to also fall in love with the brand🦋✨

10 November 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi,

Thank you so much for sharing this we absolutely love hearing that! It means the world to know you and your clients are repping MN in your Pilates sessions. We’re so grateful for your support!

Xx Team MN

Rated 5 out of 5 stars

Fantastic cause for breast cancer

Fantastic cause for breast cancer. Quality is amazing. Yet another fantastic product from Muscle Nation. This is my 4th purchase now and won’t be my last.

13 October 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Lacey,

Thank you so much for taking the time to leave this review. We appreciate your support in our Breast Cancer Collection, it's such an important cause that is so close to our heart here at MN.
We look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

Love my shorts and Undies I got

Love my shorts and Undies I got, mn were so helpful, 10/10 for customer service and 10/10 for the quality of product

30 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Chazz,

Thank you so much for taking the time to leave this review. We are thrilled to hear you're enjoying your shorts and underwear, and had a great experience shopping with us.
We always strive to provide the best quality products and great service to match that. We appreciate your support and look forward to serving you again in the future.

Xx Team MN

Rated 5 out of 5 stars

Great All Rounder

Great customer service, good quality products, easy to use website, quick responses and shipping

16 October 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Ashlee,

Thank you so much for taking the time to leave this review. We are thrilled to hear you've had a great experience shopping with us. We always strive to provide the best quality products and customer service to match.
We look forward to serving you again in the future. Thank you for your support!

Xx Team MN

Rated 5 out of 5 stars

Had the best experience shopping with…

Had the best experience shopping with muscle nation and their customer service is great
Was accidentally shipped the wrong size on my order but they were so quick to help and get the correct size so quickly and their response turn around was so quick.

12 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Vivienne,

Thank you so much for taking the time to leave this review. We're delighted to hear that you had a great experience shopping with MN. We're glad that our Customer Experience Team was able to promptly assist and ensure you received the correct size. We always aim to ensure our customers have the best experience when shopping with us. We hope you love your new items and we look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

I had an amazing experience…

I had an amazing experience ordering from Muscle Nation, Website was easy to navigate and order without going back and forth. all products I ordered are exactly like the photos and descriptions that are on the website. Quality is amazing but comfortable. definitely feel a lot more confident in these then other brands!

8 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Grace,

Thank you so much for your wonderful feedback! We’re thrilled to hear you had such a positive experience shopping with us. It’s great to know you found our website easy to navigate and that your items met your expectations in both quality and comfort.
We look forward to serving you again in the future. Thank you for your support!

Xx Team MN

Rated 5 out of 5 stars

Incredible Customer Support

I had such a positive experience with Muscle Nation’s customer support. Big shoutout to Abbey who was incredibly kind and understanding to my situation. Her quick response, empathy, and willingness to help really turned my day around. Thank you for going above and beyond! I’m so grateful for the amazing service and outcome.

22 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Victoria,

Thank you for sharing your experience!

We’re so happy to hear that Abbey was able to assist and make a positive impact on your day. We truly appreciate your kind words and support, it means a lot to our team!

Xx Team MN

Rated 5 out of 5 stars

I originally emailed through a question…

I originally emailed through a question on pricing. The email was very prompt and then I was helped further by Jessica with some follow up questions and she was very helpful with her information

17 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Bodie,

Thank you so much for your kind words!

We’re so happy to hear that Jessica was able to help and provide the information you needed. We really appreciate you taking the time to share your experience.

We look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

A big thank you to the Muscle Nation team

A big thank you to the Muscle Nation team for generously providing a prize pack for our World Mental Health Day at the Gold Coast Student Hub! With their support, we’re able to provide even more wellbeing resources to as many students as possible. The team were kind, efficient, and easy to communicate with, you can truly see they are a heart-led, customer-first company.

12 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Chelsea,

Thank you so much for your kind words.

We’re truly grateful to have been part of supporting World Mental Health Day at the Gold Coast Student Hub. It means a lot to us to know our contribution is helping provide valuable wellbeing resources to students.

We really appreciate the opportunity to work with such a wonderful initiative.

Xx Team MN

Rated 5 out of 5 stars

Great quality

Always great variety, quality , prices and the customer service is amazing.

8 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hey Caroline,

Thank you for your kind words and support.

We’re so pleased to hear that you value our variety, quality, pricing, and customer service.

Your feedback means a great deal to us, and we look forward to continuing to provide you with a positive experience.

Xx Team MN

Rated 5 out of 5 stars

Super Happy

Happy with the products and shipping time. Definitely will become a return customer.

25 August 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Cherylee,

Thank you for your kind feedback.

We are pleased to hear that you are happy with both our products and delivery time.

We truly value your support and look forward to welcoming you back as a returning customer.

Xx Team MN

Rated 5 out of 5 stars

Bought protein water mix pack

Bought protein water mix pack, all taste so good , great way to get my protein in, ship so fast

2 September 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Maddy,

Thank you for sharing your feedback with us.

We are delighted to hear that you are enjoying the Protein Water Sample Pack and that your order arrived so promptly. It’s wonderful to know that our products are helping you reach your protein goals with ease.

We look forward to serving you again in the future!

Xx Team MN

Rated 5 out of 5 stars

Exceptional Customer Service

The Muscle Nation customer service is exceptional.
I love all their protein water flavours! They are all really tasty and make it easy for me to drink enough water in my day.

23 August 2025
Muscle Nation logo

Reply from Muscle Nation

Hi Renee,

Thank you so much for your review! We're thrilled to hear you've had a great experience with our team and products. We always strive to provide our community with the best quality products and customer service to match that.
We look forward to bringing you more delicious Protein Water flavours in the future. Thank you for your ongoing support!

Xx Team MN

Rated 4 out of 5 stars

Nice refreshing flavour

Nice refreshing flavour! After a work out or hot day

15 August 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Jodie,

Thank you so much for taking the time to leave this review. We're so happy to hear you're enjoying our range of flavours and that you found our product to be refreshing.
We appreciate your support in MN and look forward to serving you again in the future!

Xx Team MN

Rated 1 out of 5 stars

Purchased protein daily shake today…

Purchased protein daily shake today after using other protein shakes .. after opening it found it was only half full of the packaging .. false advertising and will not purchase again !
Why would you not save money on packaging and make smaller ?
This is a sure case of shrinkflation !!
Prices have INCREASED and product has DECREASED !!

15 August 2025
Unprompted review
Muscle Nation logo

Reply from Muscle Nation

Hi Joanne,

Thank you for taking the time to leave this review and share your feedback.

We completely understand how it can be disappointing to open a tub and see that it appears only half full. We’d love to provide some further insight. All of our protein products contain a specific net weight of powder, as stated on the packaging. For example, our Daily Shake protein contains 300g in the smaller canister and 900g in the larger tubs. Due to the nature of this particular powder it does have the tendency to settle during transit, which can make the tub look less full. Rest assured, if you were to weigh the product inside, it will equal the net weight shown on the label.

We’re so excited to have our range stocked in major Australian retailers such as Coles, Woolworths, and Chemist Warehouse, making it easier than ever for our community to access Muscle Nation products. With this comes certain requirements we need to follow around packaging, including the size, shape, and materials used for our tubs. Unfortunately if we were to reduce the size of our packing this would result in having to reduce the serving size.

We’re really proud to share that, despite industry-wide price increases, we are one of the few sports supplement brands available in supermarkets that have not raised our prices, something we’ve worked hard to maintain for our community.

Thank you again for taking the time to provide this feedback, it is greatly appreciated. Should you have any further concerns, please feel free to reach out to our friendly Customer Experience Team.

Xx Team MN

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