Murrays Pharmacy Reviews 

41
•
TrustScore 2 out of 5

1.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Would give no stars if possible.They have failed to deliver my repeat automatic prescriptions several times, then it's nearly impossible to ask why, as their phone is always 99% engaged, or they don't... See more

Rated 1 out of 5 stars

Delivery of repeated medication 12 days after ordering. Both myself & carer were in when attempted delivery made (was not told day it was being delivered) . we have 2 door bells ( one with a camera)... See more

Rated 1 out of 5 stars

Put an electronic order through 4 days ago came to collect waited 30 mins in a queue to be told another 20 min at least despite ordering in the week. If this was a lone situation I would not have put... See more

Rated 5 out of 5 stars

I was really saddened to see how low the reviews are on Trustpilot! I got my vaccinations here and my experience was faultless. I looked at trustpilot before I went in and it almost put me off getting... See more

Company details

  1. Online Pharmacy
  2. also in
  3. Pharmaceutical Company
  4. Pharmacy

About Murrays Pharmacy

Information provided by various external sources

Murrays Pharmacy is a leading award winning community pharmacy group and healthcare provider with pharmacies across the UK, mainly in community and health centre locations. We employ over 230 staff across 25 pharmacy locations, including specialist mobility aid centres.

Our Pharmacies are committed to healthcare and our vision is to be a great pharmacy brand. Our customers are our main focus and we endeavour to provide them with exceptional friendly services in the pharmacy sector. Accessibly located within the heart of communities, our local pharmacies are right on the doorstep and strive to be the first choice for customer needs. We’ve also launched a range of innovative and affordable services aimed at improving community health, such as Healthy Living Pharmacy, NHS Health Check, Blood Pressure Monitoring and Dosettes, Weight Management, Alcohol Screening Services, Smoking Cessation, Mobility Aids, Flu Vaccinations and Travel Medicines/Advice, along with a suite of convenient professional health check services, including free Blood Pressure and Diabetes Testing, Cholesterol and Heart Checks – all carried out in the comfort of a private Murrays consultation room.

A key partner of the NHS, we also work closely with local healthcare providers to develop and deliver commissioned services to address specific health needs within communities.

Contact info

1.9

Poor

TrustScore 2 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.9

All reviews

(41)

3 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good service!

Amazing service at my local murrays pharmacy. The staff were very helpful and the service with second to none. I am glad i switched my pharmacy to murrays.

11 November 2019
Unprompted review
Murrays Pharmacy logo

Reply from Murrays Pharmacy

Thank you for taking the time to leave us a review. We're delighted to hear that you have received a positive experience from our pharmacy team.

If there's anything else we can do to help in the future, please don't hesitate to get back in touch.

Kind Regards,
Murrays Pharmacy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look