I really appreciate your help and support. I was able to contact the company and a live support was a le to guide me who I needed to contact, it was a great experience. Kind regards, Julio A Barri... See more
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See what reviewers are saying
I had an issue with my trading account which was not allowing me to open a new positions, so I contacted the customer service. Mr Oscar an agent from Mex global customer services was a great help to r... See more
Company replied
Amazing company! always helping me when i need it, they have clear rules, are always correct and theyre support team is amazing, today I was helped by Oscar and he gave me great service with finding t... See more
Company replied
"I am very impressed with MultiBank Group’s customer service. I’d like to specifically thank Mark for his professionalism and incredibly quick responses. He was very helpful and made the whole process... See more
Company replied
Company details
- Alternative Financial Service
- Asset Manager Service
- Cryptocurrency Service
- Gold and Silver Trading Company
- Stock Broker
Written by the company
MultiBank Group, established in California, USA in 2005, is a global leader in financial derivatives, serving over 2 million clients across 100 countries with daily trading volumes exceeding $30 billion. Renowned for its innovative trading solutions, robust regulatory compliance, and exceptional customer service, the Group offers an array of brokerage services and asset management solutions. It is regulated across five continents by 17+ of the most reputable financial authorities globally. The group’s award-winning trading platforms offer up to 500:1 leverage on a diverse range of products, including Forex, Metals, Shares, Commodities, Indices, and Cryptocurrencies. MultiBank Group has received over 80 financial awards recognizing its trading excellence and regulatory compliance. For more information, visit MultiBank Group’s website at multibankfx.com.
Contact info
www.facebook.com/multibankgroup, www.instagram.com/multibank_group/, Dubai, U.A.E.
- 800 203040
- cs@multibankfx.com
- multibankfx.com
Breach of guidelines
I have had some difficulty with my login.
I have had some difficulty with my login. Matt resolved the issue very quickly. He graciously addressed my concerns and assisted me in fully logging into my account.
25 January 2026
Unprompted review
Reply from MultiBank Group
Dear Eli,
Thank you for your feedback. We’re glad our team was able to quickly resolve your login issue and provide the support needed to access your account smoothly. Your experience and satisfaction are important to us.
MultiBank Group
Great servises on time replay amazing 👏
Great servises on time replay amazing 👏
24 January 2026
Unprompted review
Reply from MultiBank Group
Dear Ali,
Thank you for your kind feedback. We’re pleased to hear that our team provided excellent service with prompt responses. We truly appreciate you taking the time to share your experience.
MultiBank Group
Luke Was really nice and answered all…
Luke Was really nice and answered all my questions
23 January 2026
Unprompted review
Reply from MultiBank Group
Dear Elier,
Thank you for your feedback. We’re glad to hear that our team was friendly and able to answer all your questions. We appreciate you taking the time to share your experience.
MultiBank Group
Reply from MultiBank Group
Dear Daniele,
Thank you for your feedback! We’re glad to hear our team was able to provide fast and helpful support. We appreciate you taking the time to share your experience.
MultiBank Group
Greater Service The Agent is Responded…
Greater Service The Agent is Responded Quickly his Name is Oscar it was good service.
19 January 2026
Unprompted review
Reply from MultiBank Group
Dear Ashish,
Thank you for your feedback! We are glad that our team was able to respond quickly and provide you with excellent service. We appreciate your trust and look forward to continuing to support you.
MultiBank Group
Reply from MultiBank Group
Dear Omeir,
Thank you for sharing your experience! We are pleased that our team was able to respond promptly and deliver a service that meets your expectations. We look forward to continuing to provide you with excellent support.
MultiBank Group
Oscar has helped me a lot with the…
Oscar has helped me a lot with the stuff that I needed and he explained how it’s done
17 January 2026
Unprompted review
Reply from MultiBank Group
Dear Client,
Thank you for your feedback! We are glad that our team was able to assist you and provide clear guidance. Should you have any further questions or need additional support, we’re always here to help.
MultiBank Group
Advance to PAY MINE, They are #more #reliable
Not worth it , I have disappointed so far. Please avoid if you can .
16 January 2026
Unprompted review
Reply from MultiBank Group
Dear Lana,
We hope this message finds you well. On January 20th, we reached out to request additional information in order to assist with your concerns. However, we have not yet received a response from your side.
We take all feedback seriously and are committed to ensuring a smooth and transparent experience for our clients. If there are specific details or situations you would like us to address, we are more than willing to look into them.
Please feel free to reach out so we can provide the assistance you need.
MultiBank Group
Reply from MultiBank Group
Dear Ghadosha,
We truly value your feedback and are glad our team could support you effectively. Should you have any questions or need further assistance, we’re always here to help.
MultiBank Group
Had problems tonight with signing into…
Had problems tonight with signing into my account thanks Mark for the help i am new to Multibank am looking forward to the future once again thanks Mark.
17 January 2026
Unprompted review
Reply from MultiBank Group
Dear Zena,
Thank you for your feedback! We are glad our team was able to assist you with signing into your account. We’re excited to have you with us and look forward to supporting you in the future.
MultiBank Group
I was haveing a problem with my…
I was haveing a problem with my verefication and my chat guy named Luke was super helpful, kind, polite and we fixed the problem in no time overall really good!
16 January 2026
Unprompted review
Reply from MultiBank Group
Dear Becse,
Thank you for sharing your experience! We’re pleased to hear that our team was able to assist you quickly and effectively. We appreciate your feedback and are glad we could resolve your issue to your satisfaction.
MultiBank Group
MexAtlantic and MultiBank is great!
The support is really good and fast, with all the answers I needed. Great trading conditions with this broker, highly recommended. Thanks to Becky for helping me out today.
15 January 2026
Unprompted review
Reply from MultiBank Group
Dear Marko,
Thank you for your review! We’re delighted to hear that our team was able to provide the support you needed and that you’re having a positive trading experience.
We appreciate your recommendation and look forward to continuing to support you in your trading journey.
MultiBank Group
Chat support in Whatsapp are easy to…
Chat support in Whatsapp are easy to communicate with, they responded very quickly but still had an issue in the verification of proof of address, it took more than 36 hours waiting for the approval. Maybe i need to wait few days more to get verified, if nothing happen i contact chat support again.
13 January 2026
Unprompted review
Reply from MultiBank Group
Dear Jane,
Thank you for your feedback. We’re glad to hear that our WhatsApp support team was responsive and easy to communicate with. We apologize for the delay in your verification process and appreciate your patience.
Our team is committed to resolving such issues as quickly as possible, and we encourage you to reach out if further assistance is needed.
MultiBank Group
Good Online Chat Service
Online chatted to Becky to confirm a withdrawal. She was very helpful with the request and provided my answers in timely fashion.
12 January 2026
Unprompted review
Reply from MultiBank Group
Dear Drew,
Thank you for your feedback. We’re glad to hear that our support team was able to assist you promptly and provide clear answers regarding your withdrawal. We appreciate your trust in our services.
MultiBank Group
Reply from MultiBank Group
Dear Ali,
Thank you for your feedback. We’re glad to hear that you had a smooth and efficient experience, and we appreciate your support.
MultiBank Group
Good and fast
11 January 2026
Unprompted review
Reply from MultiBank Group
Dear Mohammed,
Thank you for your feedback. We’re pleased to hear that you found our services prompt and efficient, and we appreciate your support.
MultiBank Group
Thankyou Leo for helping me.
11 January 2026
Unprompted review
Reply from MultiBank Group
Dear Siji,
Thank you for your feedback. We’re glad our team was able to assist you and provide a positive experience. We appreciate your trust in our services.
MultiBank Group
Great support fast dopsit accepted
Great support fast dopsit accepted
10 January 2026
Unprompted review
Reply from MultiBank Group
Dear Roxy,
Thank you for your feedback. We’re glad to hear that our support team met your expectations and that your deposit was processed quickly. We appreciate your trust in our services.
MultiBank Group
very efficient
10 January 2026
Unprompted review
Reply from MultiBank Group
Dear Angelo,
Thank you for your feedback. We’re pleased to hear that you found our services efficient and appreciate your continued support.
MultiBank Group
Customer support is fast and provides…
Customer support is fast and provides immediate solutions. One of them Leo is doing a good job ready to assist. When I finally test speed of withdrawal, then I'll add 5 stars. I love brokers who's customer can handle issues with serenity like LEO.
10 January 2026
Unprompted review
Reply from MultiBank Group
Dear Diangha,
Thank you for your detailed feedback. We’re glad to hear that our customer support team has been prompt and helpful in addressing your concerns. We appreciate your trust and look forward to providing you with a seamless experience in all aspects.
MultiBank Group
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