I got order a vegeta ring and a black bulls ring, but I ordered them in the wrong size. I asked for a resize and without hesitation they put my reorder in free of charge. This is an awesome company, t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I got order a vegeta ring and a black bulls ring, but I ordered them in the wrong size. I asked for a resize and without hesitation they put my reorder in free of charge. This is an awesome company, t... See more
Company replied
I got the vegeta ring for my birthday and it was absolutely beautiful, but It was the wrong size. I contacted mugensense and they helped me out absolutely stress free! Great experience and outcome. Th... See more
Company replied
I saw the MugenSense rings and really took a shine to their “Ultra Instinct” design. I decided to buy it and I was glad I did. It’s classy and the tungsten really gives it a weighty feel. Sadly, I had... See more
Company replied
Absolutely beautiful rings!! I bought the wrong size and they quickly and gladly helped me sort it out and get the correct sizing. Super helpful and friendly service. Definitely will buy more merch fr... See more
Company replied
I got order a vegeta ring and a black bulls ring, but I ordered them in the wrong size. I asked for a resize and without hesitation they put my reorder in free of charge. This is an awesome company, that puts the customer first! ABSOLUTELY RECOMMEND!!

Reply from Mugensense
The customer service experience with Mugen has been exceptional. The quality of my ring was lovely! Would highly recommend

Reply from Mugensense
I contacted their support team as their ring wasnt quite the right size and honestly the service i got was amazing, quick and efficient and honestly I cant thank them enough for the service they provided me even though the time zones make it difficult, I am truly happy with the service provided thank you Mugensense for everything :)

Reply from Mugensense
I got the vegeta ring for my birthday and it was absolutely beautiful, but It was the wrong size. I contacted mugensense and they helped me out absolutely stress free! Great experience and outcome. Thank you, I can’t wait till my ring arrives

Reply from Mugensense
I saw the MugenSense rings and really took a shine to their “Ultra Instinct” design. I decided to buy it and I was glad I did. It’s classy and the tungsten really gives it a weighty feel. Sadly, I had some sizing issues but MugenSense worked with me to get it swapped for the correct one. It was quick and easy and the customer service was really good. I would highly recommend.

Reply from Mugensense
I love it all of it the rings everything it's so good and they helped me fix a shipping problem

Reply from Mugensense
Great customer service. Had an order that was lost in transit, got in contact with them and they sent out a new ring immediately.

Reply from Mugensense
Great quality items and customer support was extremely helpful. They assisted with fixing an issue with my order, quick and timely responses and customer service was nice and understanding.

Reply from Mugensense
Absolutely beautiful rings!! I bought the wrong size and they quickly and gladly helped me sort it out and get the correct sizing. Super helpful and friendly service. Definitely will buy more merch from them very very soon!

Reply from Mugensense
I ordered a ring off this site and the shipping was fast and quick. I ordered the wrong size and after contacting customer support. They offered me to keep the wrong size ring, and send me the correct size ring. Only with the shipping and restocking fee. The ring is nice and looks amazing. Customer service was fast and really helpful.

Reply from Mugensense
The ring is BEAUTIFUL but shipping took a few extra days. Still happy tho

Reply from Mugensense
So I already have a tungsten ring from somewhere else and they're usually quite expensive. I was a little sketched out at first but the ring is definitely tungsten, similiar weight to the one I already have

Reply from Mugensense
I had to exchange the ring for a smaller size, but the process was smooth and they replaced it with no questions asked.

Reply from Mugensense
I got this for my bfs bday and it came a little late unfortunately but my he's super happy with his new necklace and its been a few weeks now with no issues

Reply from Mugensense
Been seeing their ads a lot on my ig feed and finally decided to get one. It matches the picture on the website, overall happy with the purchase

Reply from Mugensense
There was a delay with customs but MugenSense kept me updated. Excellent service!

Reply from Mugensense
I had a small issue with shipping but they got back to me and figured it out ring is as expected.

Reply from Mugensense
The ring was a lil too big but they swapped it out no problem. service is 10/10

Reply from Mugensense
pendant i bought is fire. heavy, clean finish, and doesn't look cheap at all. gonna grab the Demon Slayer one next

Reply from Mugensense
The quality is good - better than most anime merch out there. Even came in a sleek little box

Reply from Mugensense
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.