Mugensense Reviews 36

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I got order a vegeta ring and a black bulls ring, but I ordered them in the wrong size. I asked for a resize and without hesitation they put my reorder in free of charge. This is an awesome company, t... See more

Company replied

Rated 5 out of 5 stars

I got the vegeta ring for my birthday and it was absolutely beautiful, but It was the wrong size. I contacted mugensense and they helped me out absolutely stress free! Great experience and outcome. Th... See more

Company replied

Rated 5 out of 5 stars

I saw the MugenSense rings and really took a shine to their “Ultra Instinct” design. I decided to buy it and I was glad I did. It’s classy and the tungsten really gives it a weighty feel. Sadly, I had... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful rings!! I bought the wrong size and they quickly and gladly helped me sort it out and get the correct sizing. Super helpful and friendly service. Definitely will buy more merch fr... See more

Company replied


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

I got order a vegeta ring and a black…

I got order a vegeta ring and a black bulls ring, but I ordered them in the wrong size. I asked for a resize and without hesitation they put my reorder in free of charge. This is an awesome company, that puts the customer first! ABSOLUTELY RECOMMEND!!

13 April 2026
Unprompted review
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Reply from Mugensense

Hey Terik,
Thank you so much for your amazing feedback! We’re glad we could quickly help with your resize and make the process smooth for you. It means a lot that you’d recommend us. Enjoy your rings!
Regards,
MugenSense Support.

Rated 5 out of 5 stars

Amazing customer service

The customer service experience with Mugen has been exceptional. The quality of my ring was lovely! Would highly recommend

9 April 2026
Unprompted review
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Reply from Mugensense

Hey,
Thank you so much! We’re thrilled you had an exceptional experience with our customer service and loved the quality of your ring. Your recommendation truly means a lot to us!
Kind Regards,
MugenSense Support.

Rated 5 out of 5 stars

Absolutely brilliant

I contacted their support team as their ring wasnt quite the right size and honestly the service i got was amazing, quick and efficient and honestly I cant thank them enough for the service they provided me even though the time zones make it difficult, I am truly happy with the service provided thank you Mugensense for everything :)

13 April 2026
Unprompted review
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Reply from Mugensense

Hey Aaron, Thank you so much for your kind words and support! We’re sorry the initial size didn’t fit, but we’re really glad our exchange process was able to help you quickly and smoothly, even across time zones. It truly means a lot that you’d recommend us, and we hope you continue to enjoy your ring! Regards, MugenSense Support.

Rated 5 out of 5 stars

I got the vegeta ring for my birthday…

I got the vegeta ring for my birthday and it was absolutely beautiful, but It was the wrong size. I contacted mugensense and they helped me out absolutely stress free! Great experience and outcome. Thank you, I can’t wait till my ring arrives

10 April 2026
Unprompted review
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Reply from Mugensense

Hey Almance,
Thank you so much for sharing your experience! We’re glad you loved the Vegeta ring and that our team could help make the exchange process smooth and stress-free. We can’t wait for your new ring to arrive. We hope you love it even more!
Regards,
MugenSense Support.

Rated 5 out of 5 stars

Beautiful rings, good customer service.

I saw the MugenSense rings and really took a shine to their “Ultra Instinct” design. I decided to buy it and I was glad I did. It’s classy and the tungsten really gives it a weighty feel. Sadly, I had some sizing issues but MugenSense worked with me to get it swapped for the correct one. It was quick and easy and the customer service was really good. I would highly recommend.

9 April 2026
Unprompted review
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Reply from Mugensense

Hey Phill,
Thank you so much for your thoughtful review! We’re really glad you love the Ultra Instinct design and its weighty feel. It’s one of our favorites too. We’re also happy we could quickly sort out the sizing for you. Your recommendation truly means a lot to us! 💙
Kind Regards,
MugenSense.

Rated 5 out of 5 stars

I love it all of it the rings…

I love it all of it the rings everything it's so good and they helped me fix a shipping problem

6 April 2026
Unprompted review
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Reply from Mugensense

Hey Taim,
Thank you so much for your kind words! We’re thrilled to hear you love the rings and your overall experience. We’re also really glad we could help resolve the shipping issue for you, Your support truly means a lot to us!
Regards,
MugenSense Support

Rated 5 out of 5 stars

Great customer service

Great customer service. Had an order that was lost in transit, got in contact with them and they sent out a new ring immediately.

25 March 2026
Unprompted review
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Reply from Mugensense

Hi Jamie,
Thank you for your great feedback! We’re really glad to hear that we resolved your issue properly. It means a lot to us that you’re happy with the product—enjoy it!
Best regards,
MugenSense Support

Rated 5 out of 5 stars

Great quality items and customer…

Great quality items and customer support was extremely helpful. They assisted with fixing an issue with my order, quick and timely responses and customer service was nice and understanding.

24 March 2026
Unprompted review
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Reply from Mugensense

Hi Alfredo,
Thank you so much for your kind words! We’re really glad to hear that you’re happy with the quality of the item and that our support team was able to assist you quickly and effectively.
Best regards,
MugenSense Support

Rated 5 out of 5 stars

Beautiful rings great service!

Absolutely beautiful rings!! I bought the wrong size and they quickly and gladly helped me sort it out and get the correct sizing. Super helpful and friendly service. Definitely will buy more merch from them very very soon!

14 March 2026
Unprompted review
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Reply from Mugensense

Hey Mathias,
Thank you so much for your amazing review! We’re thrilled to hear that you love the rings and had a great experience with our team.
Best regards,
MugenSense Support

Rated 5 out of 5 stars

I ordered the wrong ring size.

I ordered a ring off this site and the shipping was fast and quick. I ordered the wrong size and after contacting customer support. They offered me to keep the wrong size ring, and send me the correct size ring. Only with the shipping and restocking fee. The ring is nice and looks amazing. Customer service was fast and really helpful.

5 March 2026
Unprompted review
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Reply from Mugensense

Hey Hunter,
Thank you so much for your thoughtful review! We’re really glad to hear that you’re happy with the ring and that it looks just as amazing as expected. It’s great to know our team was able to assist you quickly with the sizing and make the exchange process smooth and convenient.
Best regards,
MugenSense Support

Rated 5 out of 5 stars

The ring is BEAUTIFUL but shipping took

The ring is BEAUTIFUL but shipping took a few extra days. Still happy tho

27 May 2025
Unprompted review
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Reply from Mugensense

Hey Grace,
Thank you so much for your kind words! We’re really glad to hear that you love the ring and found it beautiful ✨
We do apologize for the slight delay in shipping, and we truly appreciate your patience and understanding. It means a lot to us that you’re still happy with your purchase.
Best regards,
MugenSense Support

Rated 5 out of 5 stars

So I already have a tungsten ring from

So I already have a tungsten ring from somewhere else and they're usually quite expensive. I was a little sketched out at first but the ring is definitely tungsten, similiar weight to the one I already have

24 February 2025
Unprompted review
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Reply from Mugensense

Hey Neil,
Thank you for sharing your experience! We’re really glad to hear that the ring met your expectations and that the weight and feel match what you’re familiar with. That’s exactly the standard we aim for.
Best regards,
MugenSense Support

Rated 5 out of 5 stars

I had to exchange the ring for a…

I had to exchange the ring for a smaller size, but the process was smooth and they replaced it with no questions asked.

20 May 2025
Unprompted review
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Reply from Mugensense

Hey Joseph,
Thank you for your review! We’re glad to hear the exchange process was smooth and hassle-free for you. Making sure you get the perfect fit is really important to us, so it’s great to know everything worked out well. We truly appreciate your support and hope you enjoy your ring!
Best regards,
MugenSense Support

Rated 5 out of 5 stars

I got this for my bfs bday and it came…

I got this for my bfs bday and it came a little late unfortunately but my he's super happy with his new necklace and its been a few weeks now with no issues

14 May 2025
Unprompted review
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Reply from Mugensense

Hey Christopher,
Thank you so much for your review! We’re sorry to hear the necklace arrived a little later than expected, but we truly appreciate your patience. We’re really happy to hear that your boyfriend loved his birthday gift and that everything has been holding up well with no issues. That means a lot to us!
Best regards,
MugenSense Support

Rated 5 out of 5 stars

Been seeing their ads a lot on my ig…

Been seeing their ads a lot on my ig feed and finally decided to get one. It matches the picture on the website, overall happy with the purchase

10 May 2025
Unprompted review
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Reply from Mugensense

Hey Anothony,
Thank you for giving us a try—we’re really glad you did! 😊
It’s great to hear that the ring matched the images on our website and that you’re happy with your purchase. We always aim to deliver exactly what you see, so your feedback means a lot.
Best regards,
MugenSense Support

Rated 5 out of 5 stars

There was a delay with customs but…

There was a delay with customs but MugenSense kept me updated. Excellent service!

5 May 2025
Unprompted review
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Reply from Mugensense

Hey Leroy,
Thank you for your feedback! We’re glad to hear that our team was able to keep you updated during the customs delay. We always aim to provide excellent service, and it means a lot to know you had a positive experience despite the delay.
Best regards,
MugenSense Support

Rated 5 out of 5 stars

I had a small issue with shipping but…

I had a small issue with shipping but they got back to me and figured it out ring is as expected.

25 April 2025
Unprompted review
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Reply from Mugensense

Hey Tyler,
Thank you for your review! We’re glad to hear that the shipping issue was resolved quickly and that your ring arrived as expected. We appreciate your patience and support, and we hope you continue to enjoy your new ring!
Best regards,
MugenSense Support

Rated 5 out of 5 stars

The ring was a lil too big but they…

The ring was a lil too big but they swapped it out no problem. service is 10/10

25 April 2025
Unprompted review
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Reply from Mugensense

Hey Cooper,
Thank you so much for your review! We’re thrilled to hear that the size swap was smooth and that you’re happy with our service. Making sure you get the perfect fit is always our goal, and we truly appreciate your support!
Best regards,
MugenSense Support

Rated 5 out of 5 stars

pendant i bought is fire

pendant i bought is fire. heavy, clean finish, and doesn't look cheap at all. gonna grab the Demon Slayer one next

18 April 2025
Unprompted review
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Reply from Mugensense

Hey Brian,
Thank you for your awesome review! We’re glad to hear that you love the pendant and that the quality exceeded your expectations.

We can’t wait for you to grab the Demon Slayer piece next! Thanks again for your support.

Best regards,
MugenSense Support

Rated 5 out of 5 stars

The quality is good

The quality is good - better than most anime merch out there. Even came in a sleek little box

13 April 2025
Unprompted review
Mugensense logo

Reply from Mugensense

Hey Levi,
Thank you for your review! We’re glad to hear that you’re happy with the quality and packaging of your ring.
We always aim to deliver products that stand out from typical anime merch, so it’s great to know it met your expectations. We truly appreciate your support!
Best regards,
MugenSense Support

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