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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the good fabric and construction. Many people appreciate the quick and accurate delivery service, finding the ordering process online to be easy and efficient. Reviewers are very satisfied with their purchases, often noting that items fit well and are exactly what they wanted. However, some customers experienced issues with their orders, such as receiving an incomplete delivery or finding that the quality or color of an item was not up to their expectations. A few people also mentioned that a hood was too heavy for the garment's fabric.

What people talk about most

Product

Consumers find products to be of good quality and value. Many reviewers praise the excellent quality of items... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of items like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and fast... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several items from Mudflower. Good and accurate delivery time. I had to return an item which was easy to do. Dealt with quickly, free returm and money swiftly returned.

Company replied

Rated 5 out of 5 stars

Order arrived quickly. Item ordered (jacket) was excellent quality. Great colour and fabric. Item was well made. It fitted well and was exactly what I wanted. The price was reasonable. I will keep loo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery for a great comfortable pair of trousers. Will definitely get a second pair in a different colour. Eve.

Company replied

Rated 5 out of 5 stars

Easy to order online and delivery was quick. Excellent service. Jacket was very nice and fitted true to size. Hood is a little on the large size and faux fur good quality but is too heavy for the hood... See more

Company replied


Company details

  1. Clothing Store
  2. Online Marketplace

Written by the company

Welcome to Mudflower; the brand accessible to all. By definition, 'Mudflower' is a Lotus flower that struggles through mud to emerge beautifully and whole and we create those beautiful pieces for you. From latest trend-led pieces to everyday wardrobe staples for less. We are not just a brand, we aim to inspire confidence to our customers at affordable prices. Style is always changing and so are we. We are constantly dropping new styles, so you can have the latest fashion at all times. We offer exciting and innovative designs to our customers, the fashion they want and need. Led by a team of an extremely dedicated group of individuals who are focused on our customers needs. We aim to be continuously innovative and bring new styles that are of vibrant colours and unique prints to shoppers globally.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good quality and good value

I was very pleased with the top I purchased from Mudflower. It was true to size and a very reasonable price. The company offered a quick service with free postage and I would definitely use them again.

28 October 2025
Mudflower logo

Reply from Mudflower

Thank you very much for your thoughtful review and feedback.

We truly appreciate your support, and our team will be delighted to read your kind words.

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

Pleased with the purchase

Pleased with the purchase. Easy ordering and quick delivery.
Thankyou

3 November 2025
Mudflower logo

Reply from Mudflower

Thank you very much for your thoughtful review and feedback.

We truly appreciate your support, and our team will be delighted to read your kind words.

Kind regards,
The Mudflower Team

Rated 1 out of 5 stars

Emailed twice

Emailed twice
Never got a reply
One item still not received ?

29 October 2025
Mudflower logo

Reply from Mudflower

Hi Gillian,

Thank you for your feedback. We’re sorry for any delay in communication. We replied to your email yesterday and have already dispatched your missing item. We hope it arrives soon, and we appreciate your patience.

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

Great clothes

I’ve now bought quite a few Mudflower items and never been disappointed. The quality is really good and it’s nice to find items that you don’t see in every High Street shop.

26 September 2025
Mudflower logo

Reply from Mudflower

Thank you very much for your thoughtful review and feedback.

We truly appreciate your support, and our team will be delighted to read your kind words.

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

I found Mudflower .co.uk

I found Mudflower .co.uk. To be a competent and helpful Company to be associated with and would recommend them to other customers.

2 October 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your feedback.

Our team will be delighted to read your review.

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Royal Mail managed to lose my first order with Mudflower. I notified Mudflower by email and received an apologetic reply within a few hours, even though it had been beyond their control, and a replacement was in my hands within 48 hours. A pleasure to do business with, thank you.

30 September 2025
Unprompted review
Mudflower logo

Reply from Mudflower

Thank you very much for your thoughtful review and feedback.

We truly appreciate your support, and our team will be delighted to read your kind words.

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

Shirt dress…

First time that I have purchased anything from Mudflower. Good delivery service and no problems

18 September 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review!

We are pleased you had a swift service with us and we hope to see you again. Our team will be delighted to read your review!

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

Lovely clothes ordered 5 items and all…

Lovely clothes ordered 5 items and all fit and look great. That rarely happens when shopping anywhere online . Just ordered two others now. Very happy and will keep checking website for new items

15 September 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your feedback!

We are pleased to know you are satisfied with your entire order and we are thrilled to see you return to purchase more of our styles!

Our team will be delighted to read your review.

Kind regards,
The Mudflower Team

Rated 3 out of 5 stars

I ordered and paid for two items

I ordered and paid for two items. only 1 arrived in the package although it said 2.

called customer service absolutely no response.
Have been advised today that replacement will be sent. Thanks

15 September 2025
Mudflower logo

Reply from Mudflower

Hi Lorraine,

Thank you for your feedback.

We can see that your response was addressed. Please check your spam/junk folder. If you still cannot find our response, please give us a call on 01162630777.

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

Excellent quality clothes and customer…

Excellent quality clothes and customer service.

5 September 2025
Mudflower logo

Reply from Mudflower

Thank you very much for your thoughtful review and feedback.

We truly appreciate your support, and our team will be delighted to read your kind words.

Kind regards,
The Mudflower Team

Rated 5 out of 5 stars

I have had quite a few dresses from…

I have had quite a few dresses from mudflower and they fit lovely

28 August 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review Linda!

We are so pleased you love our dresses and you keep returning for more. Our team will be delighted to hear your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars

Good clothes and good customer service

I have purchased several items from Mudflower. Good and accurate delivery time. I had to return an item which was easy to do. Dealt with quickly, free returm and money swiftly returned.

8 August 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review and feedback!

It's truly appreciated. It is great to hear that you had a swift experience with us. We look forward to seeing you again!

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars

Delivery was quick

Delivery was quick. The dresses are lovely and items that I did not keep were returned easily.

5 August 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review and feedback!

It's truly appreciated. It is great to hear that you love our dresses and had a great experience.

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars

It fits it flatters and doesn’t cost too much

Speedy accurate - & easy service

4 August 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review and feedback!

It's truly appreciated. It is great to hear that you had a fantastic experience on our website!

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars

Fast delivery, highly recommended.

Fast delivery, good price and exelant quality.

31 July 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review and feedback!

It's truly appreciated. It is lovely to hear that you had a great experience with us.

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars

The service was good

The service was good. I received my purchases quite quickly and was reimbursed for the items I returned without any problem.

2 July 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review and feedback!

It's truly appreciated. It is great to hear that you had a fantastic experience with us!

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars

Super order experience

Very easy to use the website and order and very speedy delivery

8 July 2025
Mudflower logo

Reply from Mudflower

Thank you so much for your review and feedback!

It's truly appreciated. It is great to hear that you had a fantastic experience on our website!

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars

Mudflower

Easy to use website, great designs and lovely breathable fabrics.
Stylish affordable clothes, what's not to like.
I will be back for more!

2 July 2025
Mudflower logo

Reply from Mudflower

Wow, thank you so much for your review and feedback.

It's really appreciated. It is great to hear that you had a nice experience on our website and that you love our clothing!

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

Rated 5 out of 5 stars
Mudflower logo

Reply from Mudflower

Thank you so much for your review and feedback.

It's really appreciated. It is great to hear that you had a nice experience on our website and that you really like our dresses!

The team will be delighted to read your review!

Kind Regards,
The Mudflower Team

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