Msoli Reviews 14

I was scammed $1,089 and that fake bot Laura lied to me and cash app keeps saying that they are liget and I don't know how to get my money back can anyone help me?????? Coleca3069@ gmail.com Cody is my name I reported it to FTC.com federal trade commission (we can work together to find the corporate behind mosli group LLC, if anybody can help me find anything about this scam or how to get my money back please email me..good luck out there...

SCAM!!!! NEVER SHIPPED THE ITEM. TOOK THE MONEY. HAVE BEEN DISPUTING IT WITH THE BANK FOR MONTHS!!!!! NO LONGER RESPONDING NOW THAT THEY HAVE RECEIVED THE MONEY!!!

As many others have been reporting, this website engages in Fraudulent Business Practices. I ordered before there were any bad reviews anywhere on the internet. My first clue that something was wrong was that there was a generic email thanking me for my order, but not for the specific item I had ordered. No invoice. No order number. No info to look the order up on the website. The rest of my experience is pretty much exactly what so many others have described. After being strung along for almost 4 weeks with no shipment confirmation, no tracking number, poor communication from the company (Lara), ultimately culminating in the company going communication dark on me, refusing to respond to my emails. I am currently in the process of disputing the charges to my CC which is in review by the CC company. Hopefully all these reviews will help take down this fake company that clearly engages in fraud. At the very least, save yourself some grief and avoid this company at all costs! Warn others, too!

Same outcome as others on here. Scam. NO email confirmations or updates. Lara says email updates will be sent. None ever come. Says whatever is necessary to string you along. I filed credit card dispute. The payment went to someone in Virginia. Stay away from that site....

Scam! I’m out $1340, and my kids won’t have a playground for Christmas. Shameful. I received one email from Lara, stating I’d get another in 3 biz days which came and went. I call, no answer, I email, no response. And I have no playground for my children. Beware, do not order anything, they need to be taken down as they have a deceitful social media presence as well.

Placed order on 12/13/2023 never received confirmation order ID. Never responded emails. Phone recording indicated that "Lara" was not available.

Echoing the other reviews here, scam website after placing an order, received no confirmation email. I contacted their phone, email and chat. The "Lara" chat bot provided an order number and an email saying they would follow up with shipping info, one month later still nothing. DO NOT USE THEM

Scam site. They are registered with the California Secretary of State, but once the transaction processes - the transaction on your credit card shows a Virginia address. When calling said Virginia number, a gentlemen who knows nothing about the company answers. After multiple interactions with "Lara" the shipping date got pushed out over multiple weeks and they finally stopped responding altogether. Calls to their customer service number were never returned or answered. Stay away.

It’s not real. It’s scam website that takes your money Lara always say it be a few more days promise then there stock problems then they say the refund your money when they don’t Don’t fall for it like me there call numbers one discontinued and the other normal answering machine which they don’t answer ever

Total scam site. No confirmation email. No cancellation. No refund issued. Do not trust this scam site.

I placed my order and never received a confirmation e-mail or receipt. When I asked the chat agent, Lara, about this I was told that she would create a ticket and her team would fix that -- I never did get the confirmation e-mail.

I have asked in the chat a number of times about the status of my order. When there is no chat agent available, an automated message says a ticket was created and I would get an e-mail. I have not received an e-mail regarding my order status.

I finally got in contact with the chat agent, and was told that there was an unforeseen issue with my order and that shipping was delayed. I asked why I hadn't been notified and was told that they have sent me an e-mail every day. I have not received any e-mails despite confirming my e-mail address on the order page and checking my spam. I hope that I am just unlucky, but this website feels like a scam after interacting with it and the support 'team'.

When I began asking questions about shipping, the chat box suddenly stopped working and I was instructed to use email instead. Also, In their return/refund section there are many grammatical, syntax, and other errors that can only be described as highly unprofessional.

What I like the most is the fast communication I had with Lara to fix my issue. I also received a 10% discount on my first order with them.

I buy 2 generators from MSOLI the price is good