These guys are rockstars, helped me sort out a complete set of biking gear and helped fit a phone holder and rear bag for me. Extensive selection of bike apparel, equipment, helmets, alarms, cov... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
Company replied
Fast delivery and am please with mask. Would definitely com back. I'm adding a little more detail about why I bought the City mask in response to your reply. I have a lung condition and needed a ma... See more
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Last week was my first time visiting MSG, it certainly won’t be my last! Josh in the store was super helpful. Since then I have been in contact with Keely and Kelly in the office about ordering mor... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 48 hours
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Size not as stated
Size not as stated , I wanted 5XL but it was much smaller , more like a 3XL despite it saying 5XL
9 June 2026
Reply from MSG Bike Gear
Thank you for sharing your experience. We are sorry to hear that the jacket felt smaller than the label indicated.
We kindly note that product sizing and manufacturing are handled entirely by Oxford Products rather than our store.
High-airflow summer mesh jackets like the Arizona 2.0 Air are often designed with a snug, streamlined fit to ensure the safety armor stays perfectly in position on the road, which can make them feel smaller than standard sizes.
We would love the opportunity to turn this experience around for you. Please get in touch with our team, and we will happily assist you with a hassle-free return or look into an alternative option that gives you the comfortable fit you need. Best regards, the MSG Team.
Grandson loves it
9 June 2026
Reply from MSG Bike Gear
We truly appreciate you taking the time to share this feedback. It's wonderful to know that the G-Mac Glide helmet was such a hit with your grandson. Ensuring the younger generation of riders is equipped with safe, reliable, and comfortable gear is something we take great pride in. Thank you for your business, and we look forward to helping you or your family out again in the future.
Reply from MSG Bike Gear
We truly appreciate your feedback. Whether our customers are ordering a full set of premium kit or essential replacement spares like Pinlock pins, we always aim to provide a seamless, spot-on service. Thank you for shopping with MSG, and we hope to serve you again in the future.
Used MSG for some motorcycle security…
Used MSG for some motorcycle security locks.
Great service from the guys very knowledgeable.
Would definitely use them again
Happy customer 👌
30 May 2026
Reply from MSG Bike Gear
We truly appreciate the excellent feedback! Providing a knowledgeable and helpful service is exactly what we strive for at MSG, especially when it comes to essential gear like security locks and protective apparel.
We're glad the guys could help you pick out the perfect disc lock, chain, and gloves for your riding needs. Knowing that you would definitely use us again is the ultimate compliment for our team. Thank you for your business and your support!
Perfect A++**
30 May 2026
Reply from MSG Bike Gear
An A++ rating—we’ll happily take that! 🏁 Thank you for the awesome feedback. We're glad we could get your Shoei chin curtain out to you quickly and perfectly. Thank you for choosing MSG, and enjoy a much quieter ride on your next outing!
Reply from MSG Bike Gear
We truly appreciate your wonderful feedback! Providing great service and setting our riders up with top-quality gear is exactly what we strive for at MSG. We are so glad you are happy with your new G-Mac helmet. Grabbing some new gloves along with an Oxford cover makes for an excellent all-around setup to keep yourself safe and your bike secure from the elements. Thank you for choosing us, and enjoy the ride!
Happy customer
Very helpful and friendly staff. Got exactly what I went for, great shop 👌
6 June 2026
Reply from MSG Bike Gear
Friendly staff, the perfect gear, and a happy rider—that is how we roll at MSG! 🏁 We're glad we could help you get your new helmet, jacket, and gloves completely sorted on your visit. Thank you for the awesome feedback and the '👌' shout-out. Enjoy the fresh kit, and see you next time!
Reply from MSG Bike Gear
Fast dispatch, fast arrival, total security! 🔒 We are glad we could provide a service you couldn't fault. Enjoy your new Mammoth Shackle Lock, and thank you for the excellent recommendation. See you next time you need to stock up on gear!
Reply from MSG Bike Gear
We truly appreciate your loyal feedback! Consistency is everything to us, so knowing that you always receive excellent service and friendly support means a great deal. Whether you're upgrading major gear like boots and riding jeans or grabbing everyday essentials like earplugs, we aim to make every visit first-class. Thank you for choosing MSG as your go-to motorcycle shop!
I'm very happy!
I'm very happy with my shop experience, both in the shop and online. We been to the shop a few times now and definitely coming back. Very friendly staff members, very helpful and knowledgeable. I highly recommend this shop!
7 May 2026
Reply from MSG Bike Gear
In-store or online—we've got you covered! 🏁 Thank you so much for the brilliant shout-out and for being a regular customer at MSG.
We're so glad our team could share their knowledge and help you get sorted with your new jacket and D3O back protector upgrade. It's an excellent safety combination. Thank you for the high recommendation, and we can't wait to see you back in the shop for your next bit of gear!
Reply from MSG Bike Gear
Short, sweet, and helpful—just how we like to do things! 🏁 Thank you for the great feedback. We're glad we could help get you sorted with your new Oxford cover. Thanks for choosing MSG and enjoy the peace of mind!
Emailed to see if they had something in…
Emailed to see if they had something in stock as I needed it for racing that same week, very polite and quick response. Proper hidden gem this shop! I will always try here before anywhere else now. Perfect service! Thank you.
26 May 2026
Reply from MSG Bike Gear
Race week saved! 🏁 Thank you for the awesome shout-out and for calling us a proper hidden gem.
We know how vital quick service is in the racing world, and we're so glad we could get that RST D3O Airbag Vest in your hands in time for the weekend. Thank you for choosing us as your first stop for gear from now on. Best of luck on the track, and see you next time!
Reply from MSG Bike Gear
Good, solid gear at a great price—that is exactly what we aim for! 🏁 The G-Mac Sting and goggles combo is a cracking setup, and we're so glad you're happy with it. Thank you for the great feedback and for choosing MSG!"
Brilliant staff plenty of stock in all…
Brilliant staff plenty of stock in all sizes great from stsrt to finnish
25 May 2026
Reply from MSG Bike Gear
Great service, plenty of stock, and a flawless finish—just how we like to do things! 🏁
Thank you for the awesome shout-out. The Spada Hooded Air Jacket is a fantastic, lightweight choice for casual riding comfort, and we're so glad we could get you sorted with the perfect fit. Thanks for choosing MSG, and see you next time!
Excellent service staff are really good…
Excellent service staff are really good at pointing you in the right direction for what your looking for
30 May 2026
Reply from MSG Bike Gear
We truly appreciate the excellent feedback! Our staff prides themselves on knowing our inventory inside out so they can help guide you straight to what you're looking for. The Alpinestars C-1 Air Jacket is a top-quality, breathable piece of kit, and we're glad we could help you get sorted with it. Thank you for your business, and we look forward to seeing you again!
Very Helpful
Helpful advice in ordering the correct accessory that fitted. Speedy delivery
30 May 2026
Reply from MSG Bike Gear
Right advice, correct fit, and a speedy delivery—just how it should be! 🏁 We're glad we could help you get your G-Mac Renegade Clear Visor sorted with no fuss. Thanks for the awesome shout-out, and ride safe!
Great product and price
Great product and price, quick and efficient service ,would thoroughly recommend using them .
21 May 2026
Reply from MSG Bike Gear
Quick, efficient, and great value—just how we like to do things! 🏁 Thank you for the awesome shout-out and recommendation. We're glad you're happy with your new G-Mac flip-front helmet and Richa Slick boots. See you next time you need to refresh your gear!
Everything I needed in one shop
Everything I needed in one shop, great advice and no pressure to buy.
29 May 2026
Reply from MSG Bike Gear
Everything you need, great advice, and zero pressure—that’s the MSG way! 🏁 Thank you for the fantastic review. We're glad our team could help you find exactly what you were looking for in a relaxed environment. Enjoy your new gear and see you next time!
Reply from MSG Bike Gear
A perfect fit and amazing colour—that’s exactly what we like to hear! 🏁 The G-Mac Glide is a brilliant modular helmet, and we're so glad you're happy with how it looks and feels. Thank you for the wonderful feedback and support!
Reply from MSG Bike Gear
Thank you so much for the 5-star review! We are thrilled to hear that you found our team friendly and informative. When it comes to tech like the Rider Vue 1080p Action Camera, we know how important it is to get all the right information on mounting and settings so you can capture your rides perfectly. Going the extra mile for our customers is just what we do! Enjoy recording your journeys, and ride safe!
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