msfmart.com Reviews 87

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Ordered a product (Amazon Echo Show 15) on the 16th of September 2024, and it's now Saturday, the 12th of October 2024. I still haven't received a tracking number or any delivery updates. I understand... See more

Rated 5 out of 5 stars

The Akai Core Clock Alarm Bluetooth Speaker has been a game-changer for my bedroom that i ordered from MSF Mart. The sound quality is impressive, and the Bluetooth connectivity makes it easy to stream... See more

Company replied

Rated 5 out of 5 stars

The TV took a long time to come (3 weeks). However, every time I contacted customer services through the chat bot and WhatsApp the customer service was superb and reassuring. I particularly liked the... See more

Company replied

Rated 5 out of 5 stars

The customer service from this company has been first class. I had a couple of issues with delivery of my Smart TV but I was quickly reassured. The low priced reconditioned Smart TV looks like a bran... See more

Company replied

Company details

  1. Shopping Mall

Written by the company

This profile has been compromised by Fancy Bear (APT29). Negative reviews will persist until the demanded amount is received.


Contact info

3.8

Great

TrustScore 4 out of 5

87 reviews

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Rated 1 out of 5 stars

PLEASE EVERYONE AVOID THIS COMPANY I…

PLEASE EVERYONE AVOID THIS COMPANY I ORDERED BOSE WIRELESS HEADPHONES PAIDED BY CLEARPAY,AFTER A LOT OFF LIVE CHATS WITH THIS SCAM COMPANY THEY PROMISED ME 5 TIMES THE DELIVERY WILL BE HEAR BUT IT WAS NOT ,LIE AFTERLIE AND THE PERSON I CHATTED TO WAS POPPY ,AVIOD AVIOD .LUCKY CLEARPAY PAIDED ME BACK

29 September 2024
Unprompted review
Rated 1 out of 5 stars

Ordered a product (Amazon Echo Show 15)…

Ordered a product (Amazon Echo Show 15) on the 16th of September 2024, and it's now Saturday, the 12th of October 2024. I still haven't received a tracking number or any delivery updates. I understand there are current shortages of this product and have been told that it should arrive or that I should have a tracking number by now on multiple occasions. I've also been told that it's in the UK warehouse. The delivery was supposed to be next day, but I still haven't received any information about when it will be delivered to me. I will never order from this company again, as this experience has been nothing but unreliable and frustrating.

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Still waiting on a refund on a cooker…

Still waiting on a refund on a cooker that never arrived!! they don't return your calls or emails useless place!
Don't touch em with a barge pole!

19 August 2024
Unprompted review
msfmart.com logo

Reply from msfmart.com

We truly appreciate your patience, and we’re sorry for any frustration caused. I wanted to let you know that the refund for your cooker was processed on 21st August 2024. Could you kindly check your account to confirm? If there’s anything further we can assist you with, please don’t hesitate to reach out.

Thank you for giving us the opportunity to make things right.

Rated 1 out of 5 stars

paid for an item i couldnt get…

paid for an item i couldnt get elsewhere was in stock 2 it said and week went by nothing then after 7 days completed it said no item kept calling using live chat all sorts of excuses still no item after 2 weeks then on 15 day given tracking was delivered to wrong address or its a scam more excuses for days in the end demanded refund more delays but did in the end get it don't buy from worse company out there and don't answer calls or call you back.

8 August 2024
Unprompted review
Rated 5 out of 5 stars

Not too bad

Not too bad, it's okay. My only complaint is that it can be a little inconvenient because they don't accept Apple Pay. It's hardly the end of the world, though, so whatever.

27 July 2024
Rated 1 out of 5 stars

Ignore you when they create a problem

We ordered £429 pair of sunglasses and they have sent us the wrong pair. The order clearly states what we ordered and we open the box and it's different. They are ignoring all our contact requests we have tried: emails, phone calls, WhatsApp, facebook, chatbot and no response. All we want is a refund so we can buy the right pair of sunglasses.

DO NOT BUY FROM THIS COMPANY AS THEY WON'T SEND YOU THE RIGHT THING AND THEY WILL IGNORE YOU. We now have a case open with the ombudsmen to try and resolve the issues

26 July 2024
Unprompted review
msfmart.com logo

Reply from msfmart.com

Thank you for your feedback and for bringing this to our attention. We sincerely apologize for the inconvenience caused. We understand you ordered a pair of sunglasses in the brown color, but received the G15 transition to green instead.

We have been trying to reach you via email regarding the return and full refund process but have not received a response. As this is an expensive item, it is crucial that we proceed with the return promptly. Please return the item at your earliest convenience, and we will ensure a full refund is processed as soon as we receive the product.

We value your patience and understanding in this matter and are committed to resolving this issue to your satisfaction.

Rated 5 out of 5 stars

MSF Mart regularly offers premium goods…

MSF Mart regularly offers premium goods at reasonable costs. My orders are always delivered on schedule, and their customer support is kind and quick to respond. For a dependable and enjoyable shopping experience, I heartily suggest coming here.

19 July 2024
Rated 1 out of 5 stars

Possible Scam Website

There is a high possibility that they do not have any of the items listed on their website. Most of the items on the website are similar to that listed on a wholesale multinational corporation in US that operates a chain of member only warehouse club.Check before you order.

21 July 2024
Unprompted review
msfmart.com logo

Reply from msfmart.com

Thank you for your feedback. We have made several attempts to obtain your order details to investigate your concerns, but you have not provided any information. Additionally, we noticed that your account is new and has only one review. This leads us to believe that you may be a competitor attempting to discredit our business.
Thank you for updating your feedback. We have noted your concerns regarding the similarity of items listed on our website to those of a well-known wholesale multinational corporation. We assure our customers that all items listed on MSFmart are sourced from legitimate suppliers and are available for purchase. If you have specific concerns or need assistance, please feel free to contact our customer service team.

Rated 5 out of 5 stars

I saved a tonne of money on a…

I saved a tonne of money on a refurbished 7 kilogramme Beko washer dryer at MSFMART—it's smart control, eco-friendly, and performs brilliantly at a significant discount!

29 June 2024
msfmart.com logo

Reply from msfmart.com

Thank you so much for your wonderful review! We're thrilled to hear that you love the MSF MART self-tanning dry mist and that it’s giving you the perfect natural-looking tan. We truly appreciate your feedback and your recommendation.

As a token of our gratitude, we'd like to offer you a 5% discount on all future orders. Please email us at info@msfmart.com with your order number to receive your lifetime discount code.

Thank you for being a valued customer!

Warm regards,
The MSF MART Team

Rated 5 out of 5 stars

MSF MART has a wide range of products

MSF MART has a wide range of products. I always find what I'm looking for, they deliver on time. Prices are much competitive.

27 June 2024
msfmart.com logo

Reply from msfmart.com

Thank you so much for your wonderful review! We're thrilled to hear that you love the MSF MART self-tanning dry mist and that it’s giving you the perfect natural-looking tan. We truly appreciate your feedback and your recommendation.

As a token of our gratitude, we'd like to offer you a 5% discount on all future orders. Please email us at info@msfmart.com with your order number to receive your lifetime discount code.

Thank you for being a valued customer!

Warm regards,
The MSF MART Team

Rated 5 out of 5 stars

My kids absolutely love the bouncer…

My kids absolutely love the bouncer playhouse! It's durable, easy to set up, and provides hours of fun and active playtime. Highly recommend MSF MART to my friends and family.

23 June 2024
msfmart.com logo

Reply from msfmart.com

Thank you so much for your wonderful review! We're thrilled to hear that you love the MSF MART self-tanning dry mist and that it’s giving you the perfect natural-looking tan. We truly appreciate your feedback and your recommendation.

As a token of our gratitude, we'd like to offer you a 5% discount on all future orders. Please email us at info@msfmart.com with your order number to receive your lifetime discount code.

Thank you for being a valued customer!

Warm regards,
The MSF MART Team

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