MS Cookers and Boilers Reviews 

296
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is punctual, extremely polite, and always respectful of their homes when carrying out work. Consumers note that speaking directly with a helpful human rather than navigating automated call center queues makes a big difference. People appreciate the clear communication leading up to appointments and the straightforward online booking process. Reviewers also highlight the reliable, efficient maintenance of boilers and heating systems, noting that everything is left clean and tidy. Many consumers state they would not hesitate to recommend these dependable services to their friends and family.

What people talk about most

Service

Reviewers mention positive feedback about service, expressing widespread satisfaction with punctual,... See more

Staff

People report positive experiences with staff, frequently highlighting that team members are punctual,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting clear communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very polite. Can actually speak to a helpful human rather than a call centre AI queue. Turned up on time. Communication excellent. Did a great tidy job servicing our old boiler. Will most certain... See more

Rated 5 out of 5 stars

Most competent, professional and trustworthy firm I have dealt with. Communication is excellent. You can track their arrival as they journey towards your home so you know exactly when they arrive. The... See more

Rated 5 out of 5 stars

Very efficient professonal and respectful of our home. They took their shoes off at the door which my wife really appreciated. Could track their approach via a location map so knew precisely when the... See more

Rated 5 out of 5 stars

Boiler service from MS Cookers and Boilers. MS Cookers and Boilers service our boiler annually. We always get a timely reminder that our service is due and Connie provides a friendly and easy way to... See more


Company details

  1. Gas Installation Service

Written by the company

Gas Safe and Oftec registered. Boiler installations company. Based in Huddersfield. Boiler replacements and new boilers installed locally, competitively and to a high standard. We want to simplify the process of getting a new boiler installed. we aim to provide you with all the information you will ever need when it comes to understanding the options when it comes to choosing your new boiler.


Contact info

4.9

Excellent

TrustScore 5 out of 5

296 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(296)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top service

Top service as per from Richard.
Job done in good time without any fuss, highly recommended 👌

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Great advice

Very accommodating, they fitted us in at the last minute and provided expert advice in diagnosing the issue.
Would use them again

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Aga not working and service

Our aga had gone out phoned on Monday had an appointment on Wednesday of the same week.
Aga relighted and service carried out.
Very happy with quick service as we rely on Aga for cooking and heating our kitchen.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent company

Absolutely excellent company. Richard came to service our very old aga and he was extremely professional and highly knowledgeable. He did an excellent service and I would highly recommend them.
I will definitely use them again.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Boiler service from MS Cookers and…

Boiler service from MS Cookers and Boilers.
MS Cookers and Boilers service our boiler annually. We always get a timely reminder that our service is due and Connie provides a friendly and easy way to book on the phone. Richard provides a great service, efficient and friendly. It’s great to have this business looking after our boiler. Highly recommend!

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Great company. Can highly recommend.

Richard has looked after our aga now for a number of years and we’re really happy with him and MS Cookers and Boilers. Once appointment booked kept up to date re arrival time etc. Richard never leaves anything untidy and explains what he’s done and why.

We can highly recommend Richard and his team.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Annual boiler service.

Very efficient, arrived on time, serviced the boiler and completed the service records and setup a reminder for next year. Great job!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

MS boilers were great

MS boilers were great. It was easy to book an appointment and Richard kept me up to date with his arrival time. He fixed a problem with my Aga there and then. Will use again.

19 September 2025
Unprompted review

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