MRW España Reviews 

I am shocked to see all the bad reviews for MRW. The MRW in La Villa Joiosa is 10/10!

Cheap shipping, 48-hour delivery. Regular tracking updates. Package undamaged, great condition. No delivery window or ETA.

I could have written a book regarding my experiences with the 2 times I have had to do with MRW.

The first time I ordered products to a friend couple as I was abroad. After a while I checked the status and it said delivered. I asked my friends and they had not received anything. MRW sent me a proof of delivery with the signature and ID-number of the recipient. According to that it was the male in the couple who received it. The thing is that the ID-number was wrong and my friend was in Sweden the actual day they said they delivered.

Second time are in progress and full of lies. I was home all day yesterday just for the delivery. The bell works, my phone works, the garden door was not locked, the blinds on the windows were open and after checking the status in the afternoon it said they tried to deliver but nobody was home. They now want me to drive 1½ hour to pick up the package in their office as they do not try to deliver more than 2 times (the first time they tried I was not at home. But according to their rates on Trustpilot I wonder how they can even continue?

Absolutamente imperdonable la actitud de entregar un paquete con una caja en condiciones lamentables, rota y sin asumir su responsabilidad. Enhorabuena!!!

Absolutely the worst delivery company I've ever tried! At first, I thought it was just the one time I was unlucky, but after a few times, it is clearly a pattern of their poor delivery and customer service.

Impatient and no willingness to help. They said I wasn't home after I had opened the courier into the property via the door phone. He went to the wrong door, called me and left when I explained where to go on text (as I am deaf and can't answer the phone).

I called customer service and got a new delivery, but it just went wrong TWICE! And customer service refuses to let the courier text me when he is at the door because it is against their policy (DHL, UPS and other couriers are willing to do this).

On top of that, MRW claims to have solidarity with disabled people in their CSR on their website! Nonsense, they can not even figure out how to deliver packages to these people!

Incompetent couriers, terrible customer service never responding. We don't know where the package is, no response for days, and non of the channels for customer service is responding to anything.

Hopeless courier company. We get parcels delivered regularly and every other company (CTT, DHL, UPS etc) have no issues finding us. MRW drivers are lazy and often don’t even bother delivering. And if they do they leave it at a local petrol station and tell you to pick it up. We ask any company we order from not to use MRW

I just received an online order, within 24hours!!
My opinion of my past experiences of MRW matches perfectly most reviews here, that is why I am so amazed, at this recent order delivery.
I see, from the packaging, that this order was delivered by "DELNEXT"/ MRW, I think the "DELNEXT" contribution can be most sincerely thanked, for the absolutely perfect way everything was handled.
Many thanks "DELNEXT", I am still in shock!!

Absolute imbeciles. Plant delivery shipped via MRW. Delayed and delivered to incorrect address TWICE. Delivery driver contacted and even with full clarification of address by garden centre manager and intended recipient they still managed to deliver to wrong address. I gave up and asked for a refund. Absolute clowns

No answer where my missing package is.
Delivery driver Sayed it's delivered but he was the onliest person who got acces this day to the house.
So MRW stuff is stealing.

MRW, thank you for never answering my messages.

This is absolutely the WORST delivery service I ever used. I think I could have been to the sending country four or five times to pick it up myself and still it would be much faster than their service.
I ordered some products on a foreign website and they sent them the next day. I received some notifications once in a while until the day when it was simply written that it has already been delivered! Of course I phoned them, they argued with me saying that this was exactly what happened (although it cannot be true as we’re working remote and we would know if someone was here to deliver it). So, two days after it said on their website that the package was somewhere near. I phoned them to know more but the girl on the phone was absolutely useless and rude (as they all are).
I’m still waiting for my “urgent” package.
In a nutshell - DONT EVER USE IT !!! It deserves zero stars or minus 100 stars. I’m so freaking mad at this useless bunch of unprofessional workers.

The worst courier company ever. They on two occasions have lost items. They always say we tried delivering, we have the wrong address. No other company has this issue. Security cams also prove they never attempt delivery. Why do companies use them as their courier. They cost business, time and patience. Incredibly poor

Horrible company,i ordered from Spain to England a parcel and for 2 weeks they keept the parcel without delivering it to Uk and when i contacted the comapny wich chosse them like shipping company they told them that they dont deliver to Uk anymore.
They even didnt told them that from the begining wich was normal to do.
The WORST SHIPPING COMPANY ON THE PLANET.
I lost 2 weeks of wainting for something that was vitatal for my bussines so i need now to postpone the opening of the salon because of them.
Luky the company that sell the product was very professional and they send it now with DHL.

Absolutly useless company, waiting 3 bloody days for my package, track and tracé says that the package was in Arco de Bauhle and not deliverd to the Camping, there is only one Campino Arco de Bauhle you lazy sh.. to bloody lazy to do your job right.you don't even deserve one star,DO NOT USE MRW to send your parcels and packages,you will regret it.

I've bought some products and the shop sent them with MRW Spain. I've received them next day and all was in order. I'm surprised about the bad reviews; was I very lucky? I don't know, but I would like to thank MRW for the excellent service received!

Very difficult to get your item delivered and suddenly you are told it can be picked up at their office.

026623675369
Don't use MRW. Package dissapeared and they don't care. Maybe stolen !
MRW only problems and call them on phone in Portugal is not possible as they let the music play 30 min to make big money 💰. Support by in. Portugal is unfriendly and unprofessional.

I paid twice for an emergency package. Pick up was organized. No confirmation email was sent, payment was done twice. when I called, they hanged up twice on me... but before they told me that the data tak 3 days to go into the system from internet. emergency sending????? they robbed me... purely with no shame. can this really be happening in our times????