MrSupplement Reviews 8,792

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the super fast delivery and competitive prices, making products easily accessible. Many people appreciate the excellent service, with orders often shipped the same day and arriving within a couple of days, even to regional areas. The wide range of quality products, including vegan options, and the ease of the ordering process are also frequently highlighted by consumers. However, some customers also noted issues with receiving incorrect flavors or damaged products, and a few experienced difficulties getting responses from customer service regarding these problems. There were also instances where orders were charged twice or took longer than expected to arrive, leading to dissatisfaction.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Product

Reviewers highlight positive aspects of product, with many customers expressing satisfaction with the... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process and... See more

Service

Clients share positive opinions on service, consistently praising the excellent and reliable experience they... See more

Price

People report positive experiences with price, often noting that products are cheap in a good way and offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It has made me feel generally more vital and I believe it has improved my erectile function, even after a relatively short period of use. I’m looking forward to further improvements with longer use. I... See more

Company replied

Rated 5 out of 5 stars

Love On Optimum nutrition's Essential Amino Energy, for both Pre workout and Post Work out. Love the kick and the grape flavour without the extra sugar all natural caffeine. Mr Supplement's super fast... See more

Company replied

Rated 5 out of 5 stars

I ordered the 1Ltr muscle fuel. ( an expensive product ) upon arrival i discovered the bottle had leaked out inside the packaging, quite a mess and loss. not happy Jan. Update : Mr Supplement customer... See more

Company replied

Rated 5 out of 5 stars

When I've ordered my preworkout and protein powders, they arrive super quickly. Obviously, I have my preferred brands of supplements which will differ from everyone else, but mine work really well for... See more

Company replied



Company details

  1. Sports Nutrition Store
  2. Vitamin and Supplements Store

Information provided by various external sources

Mr Supplement - Your Perfect Training Partner. Australia's trusted supplement store since 2004. Huge range, easy online, mobile or in-app ordering. Low prices, free shipping, bulk discounts, money back guarantees, articles, product reviews, member rewa...


Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Favourite online store

Favourite online store. I’m so lucky the delivery arrives the next day! Super impressive. Packaging secure. All round top service, every time.

14 January 2026
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Reply from MrSupplement

Thank you so much Kat! We are lucky to have customers like you!

Rated 5 out of 5 stars

Having the product i was after & at a…

Having the product i was after & at a reasonable price plus fast delivery time.

12 January 2026
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Reply from MrSupplement

Hi Larry,

We're happy to hear that you found the product you were looking for at a reasonable price, and we appreciate your feedback regarding the fast delivery time.

Rated 5 out of 5 stars

Really quick turnaround and super…

Really quick turnaround and super friendly staff

5 January 2026
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Reply from MrSupplement

Hi Milika,

We're glad you enjoyed your experience with our quick turnaround and friendly staff. Thank you for your positive feedback!

Rated 5 out of 5 stars

Ordering was easy and the boys were …

Ordering was easy and the boys were helpful and polite, looks to be fully stocked with all your top brands as they are on display in their small shopfront. Overall great experience 👍👍👍

19 January 2026
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Reply from MrSupplement

Thanks so much for the review Pico - we will pass this onto the boys, it will be much appreciated.

Rated 5 out of 5 stars

good service

had an issue with my order which was resolved very quickly.

19 January 2026
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Reply from MrSupplement

Glad to hear we were able to fix the issue nice and quick Mark, thanks for the great review!

Rated 5 out of 5 stars

Great company, thank you

Have been using Mr Supplement for couple of years now. Never had an issue. Great company. Thank you

17 November 2025
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Reply from MrSupplement

Hi Peter,

We appreciate you being a customer for so long! We're happy to hear that you've consistently had a great experience with our company. Thank you for your positive feedback.

Rated 5 out of 5 stars

Super quick dispatch

Super quick dispatch, cheap delivery or spend a certain amount for free delivery
Will be buying from here again

15 January 2026
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Reply from MrSupplement

Hi Megan,

We're happy to hear that you had a positive experience with our quick dispatch and delivery options. Thank you for your feedback; we appreciate your intention to buy from us again.

Rated 5 out of 5 stars

Customer focused

Reached out via email, reply was prompt and favourable, fabulous customer service.

8 January 2026
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Reply from MrSupplement

Hi Jill,

We're happy to hear that you had a fabulous customer service experience and a prompt reply to your email. We appreciate you taking the time to leave us feedback.

Rated 5 out of 5 stars

Very quick and reliable service

Very quick and reliable service. Order arrived next day.

7 January 2026
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Reply from MrSupplement

Hi Derek,

We're happy to hear you received quick, reliable service! It's great your order arrived the next day. Thank you for your positive feedback.

Rated 5 out of 5 stars

Always so quick to deliver

Always so quick and I love getting samples to try new products. Helps me with future purchases.

8 January 2026
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Reply from MrSupplement

Hi Mathew,

We're happy to hear that you appreciate our quick service and the samples we provide! It's great to know they're helpful for your future purchases. Thanks for your feedback.

Rated 1 out of 5 stars

they send the wrong item and it was already open.

Sent the wrong item and can’t get any response from them. Bought whey protein but they I received different flavor and after few days when I’m about to use it. I discovered that the whey they sent to me is already open, sealed is broken and try reaching to them but no response until now. So disappointed for the price I pay and will just received an open one.

I didn’t receive any emails from you. I even checked all emails and spam and I wouldn't make review like this If you contacted me or if I received your email. Lastly, regardless of what name I used in giving a review. I can show some proof of my purchase from order number , name and the item that I received.

3 January 2026
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Reply from MrSupplement

Hi Kim

The no response part of your review is not true at all. Firstly, we sent an email to a Jasper who made the order of the number you provided. The email asked if you were willing to accept another flavour as the flavour you ordered was out of stock.

After we sent the closest possible we were contacted by a Jasper with a similar complaint as to what you have now stated in your review, to which I replied trying to rectify this issue for you. If you could kindly check your spam or junk folder the emails may have landed in there.

Once you do, and can get back to us, I would be more than happy to have this issue fixed for you. We respond to all issues promptly and it is a shame you left review before checking your emails thoroughly for a response.

Feel free to respond to the email I sent you so I can have this problem fixed for you, and hopefully have this review amended aswell.

Rated 5 out of 5 stars

Long term Trusted Brand

I have been purchasing from MrSupplements for around 20 years. I used to shop around, but due to their ongoing exceptional customer service, superfast deliveries and pricing, I don't waste my time anymore. These guys even looked after me on a situation which they had no control over. True customer service.

5 January 2026
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Reply from MrSupplement

Hi,

We appreciate your long-term support! It's great to hear that our customer service, fast deliveries, and pricing meet your expectations. We're also pleased we could assist you even in circumstances beyond our direct control. Thanks for your feedback.

Rated 2 out of 5 stars

Your website claim the the Rule 1 7…

Your website claim the the Rule 1 7 source protein in salted caramel flavour, its available however, it was not, it shouldn't be on the list. I get refund but that product the reason place the order. i feel dishonesty from site description

6 January 2026
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Reply from MrSupplement

Hi Ramandeep

I assure you we would never put a product as available if its not out of dishonesty. Needing to refund a product we didn't have costs us time and resources.

Unfortunately when managing a warehouse of inventory sometimes miscounts can happen and stock can be incorrect. We do our absolute best to maintain it and have it as close to perfect as we possibly can.

I am sorry to hear this made you feel this way, if you like, when it comes back in stock we can organise for you to order it with free shipping to make up for this.

Please feel free to contact me to have this issue fixed for you: https://www.mrsupplement.com.au/contact

Rated 5 out of 5 stars

Gentec banana whey

Taste great and arrived quickly...

6 January 2026
MrSupplement logo

Reply from MrSupplement

Hi,

We're happy to hear that you enjoyed the taste and that the order arrived quickly. We appreciate you taking the time to leave a review!

Rated 5 out of 5 stars

Creatine is starting to work

Creatine is starting to work - more endurance and training harder!

5 January 2026
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Reply from MrSupplement

Hi Trudy,

We're happy to hear that the creatine is helping you with your endurance and training. Thank you for sharing your positive experience with us!

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