Mr. Steak Reviews 70

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had ordered two sets of 40 oz Porterhouse steaks each as gifts for two friends. First package arrived on time, second recipient's package was delayed by FED EX due to recent severe weather storms... See more

Company replied

Rated 5 out of 5 stars

We ordered (2) 24oz. porterhouse steaks on the Saturday before Thanksgiving 2020. On Wednesday afternoon they showed up at our doorstep perfectly packaged. We appreciated the eco-friendly materials us... See more

Company replied

Rated 5 out of 5 stars

I read a review on Kitchn about Mr. Steak and was intrigued. After discussing it with my husband, I decided to give it a try... OMG!!! I wasn't disappointed! When my order arrived, it was packaged exa... See more

Company replied

Rated 5 out of 5 stars

I bought this as a gift to my son and daughter-in-law because I am able to get locally grown grass-fed (mostly) beef. I don't know the community where they moved in September, but it's been hard in t... See more

Company replied

Company details

  1. Butcher Shop

Written by the company

Mr. Steak delivers steak house quality meats right to your door & quality infrared grills that make those meats stand out.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

5-star
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1-star

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Rated 5 out of 5 stars

I sent them to Manuel and beth…

I sent them to Manuel and beth martinez. I am pat overstreet

27 December 2020
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Reply from Mr. Steak

Thanks for the 5 star review Pat! So glad to hear you loved our steaks and experience.
Happy grilling,
Liz
Mr. Steak

Rated 5 out of 5 stars

Awesome! Great Customer Service

I ordered a box of steaks for my brother for Christmas. Customer service was amazing and so were the steaks! Thank you!

21 December 2020
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Reply from Mr. Steak

Thank you so much for your wonderful review Julie! So happy to hear your brother enjoyed our steaks and your Christmas gift went over so well!
Happy grilling, and we hope to connect with you again soon.
Liz
Mr. Steak

Rated 3 out of 5 stars

Steaks were beautiful and shipping was…

Steaks were beautiful and shipping was On time, but the gift information in the box was absent or very hard to find by the recipients.

18 December 2020
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Reply from Mr. Steak

Hi Steven,
It's great to hear that the steaks were beautiful and everything arrived in a timely fashion. I'm sorry to hear about the gift message. We are working on this process to make it easier and simpler for customers to leave gift notes in the future! We appreciate your feedback greatly.
Happy grilling,
Liz
Mr. Steak

Rated 2 out of 5 stars

I love the meat hate the website

I love the meat, but the website needs work. A bit frustrating especially if sending as gifts. This is the only reason for the low marks.

12 December 2020
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Reply from Mr. Steak

Hi Vivie,
Thank you for the review and for voicing your frustration with the website. This kind of feedback is valuable. In fact, we are actually in the process of creating a new site that we hope will improve our user experience and address the issues you had. It should be up and running very soon, and we hope that when it does, you will give us another try. I would greatly appreciate it if you emailed me at james@mrsteak.com to explain the issue you had regarding gifts more thoroughly, so that we can be sure to get it right when we launch the new site.
Thanks,
James

Rated 5 out of 5 stars

Family Stamp of Approval on the 24oz Porterhouse

We ordered (2) 24oz. porterhouse steaks on the Saturday before Thanksgiving 2020. On Wednesday afternoon they showed up at our doorstep perfectly packaged. We appreciated the eco-friendly materials used and the steaks were top notch and delicious on Thanksgiving day. Our 10-year-old son would love to eat them weekly but alas, they are not in our regular grocery budget. 😉 They are super for special occasion meals!

10 December 2020
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Reply from Mr. Steak

Hey Jeni,
Thanks so much for the review. We greatly appreciate it. It sounds like you had a wonderful Thanksgiving! We love porterhouses over here, and we think steak should be part of every Thanksgiving meal (move over Turkey). Christmas too! If you ever have any questions, please email me at james@mrsteak.com.
Thanks,
James

Rated 5 out of 5 stars

First time buyer

First time buyer. Had some of the prime filets. So far very good. Among the best steaks we’ve had. Looking forward to trying some more from Mr Steak.

6 December 2020
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Reply from Mr. Steak

Hey Donald,
Thanks so much for giving us a try. We're happy you're enjoying those filets! Nothing makes us happier than to get these incredible steaks into people's homes. Nothing beats a super tender prime filet. If you ever have any questions please email me at james@mrsteak.com
Thanks,
James

Rated 5 out of 5 stars

I ordered the Super Starter Box and the…

I ordered the Super Starter Box and the steaks arrived cold (frozen) on my front door step. The Green Foam cooler did its job and the overall packaging was very nice - nothing damaged. Brisket Burgers were out of this world, as were the Ribeyes. I'll be ordering again!

24 November 2020
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Reply from Mr. Steak

Hey Natalie,
Thanks for the review! We LOVE those brisket burgers, and we're so happy to offer them because they're normally so hard to come by. When you get a chance, check out our Grill School blog posts about burgers for some epic pics of Mr. Steak brisket burgers we cooked.
Thanks,
James
james@mrsteak.com

Rated 1 out of 5 stars

Grease Fires

Are you a fan of burnt meat? Really like when a grill flairs up uncontrollably? Then do I have the grill for you! Due to a poor design flaw in the heat deflectors, they act as a grease traps catching all that rendered fat resulting in an uncontrollable grease fire.

Seared steaks? Nope. Chicken? Burnt. Pork chops? Abysmal. Save your money and buy a Weber.

10 November 2020
Unprompted review
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Reply from Mr. Steak

Hi Chase, thanks for reaching out and for sharing your experience. Our grills utilize a unique infrared technology that is used in fine steakhouses. It's tricky to master at first because it's so different from other grills most of our customers have used throughout their lives. That being said, the ultra high heat and very even grilling surface creates incredible meals, once you spend some time with the grill and have a chance to figure out its quirks. For one, it cooks so much faster than other grills that you only need a couple minutes on each side in some cases. If you try to grill on it as you would a lower heat grill it will burn, as you mention. I would love to connect you personally with Mr. Steak to walk you through how to best use the grill if you are up for it. You can email me directly at liz@mrsteak.com to set up a call.
I hope you'll give us a chance to turn your past negative experience into a positive one with your Mr. Steak grill! I feel confident that once we share some techniques unique to the Mr. Steak grill you'll be grilling epic meals in no time.
All my best,
Liz
Mr. Steak

Rated 5 out of 5 stars

I first purchased the single burner…

I first purchased the single burner portable grill for my RV. After six months, I love it so much, I also purchased the duel burner portable for my patio. It takes a little if trial and error to get used to it because it cooks so hot. But that’s the beauty of it, as it sears in the juices and cooks so fast. Just monitor it and check every few minutes. Meat has never tasted so great. If there is anything negative to say about it at all, it is a little difficult to clean the grate. But if you purchase the wooden Mr. Steak cleaning handle, it molds right to the shape of the grate after one or two uses and eliminates that problem. We love these grills!!!

4 October 2020
Unprompted review
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Reply from Mr. Steak

Hey John,
Thanks for the review! We love that you have two of our grills, and one for your RV. Mr. Steak takes his portable two burner with him for his summer vacation every year. There's nothing like steaks on the open road. And thanks for the feedback regarding cleaning the grate! Next time you grill, please take some pics or video, and email james@mrsteak.com. We'll post you on our social media!
Thanks,
James

Rated 4 out of 5 stars

Worth Trying

After a bit of a hiccup at the beginning of our ordering process which everything eventually worked out just fine. Customer service quickly rectified the technical glitch that occurred when placing our initial order. This initial order was a gift for someone and they did send a picture after they cooked the first T-bone steaks and it looked amazing they said the steaks were delicious the packaging was great so all in all a huge plus. The number one priority is customer service and Mr. steak went above and beyond to rectify the error, which we were very appreciative of. Quick delivery, great packaging, fair pricing, and terrific customer service- and for all these reasons they have earned our business moving forward.

1 October 2020
Unprompted review
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Reply from Mr. Steak

Hey Roger,
Thanks for your review and feedback. We're sorry you had an issue with the ordering process, but glad that we were able to work it out. If you ever have another problem or suggestion, please send me a message at james@mrsteak, and I'll get right on it. We hope your friend enjoyed that T-bone, as it seems like they did. Mr. Steak loves his huge cuts. Porterhouse for Christmas? :)
Thanks,
James

Rated 5 out of 5 stars

Cowboy steak, ribeyes, and burgers.

Cowboy steak and ribeyes look great! The burgers they gave me were very good and the shipping was fast. I've got nothing to complain about. Thanks guys!

1 October 2020
Unprompted review
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Reply from Mr. Steak

Hey Cameron,
Great to hear you enjoyed those steaks! That cowboy steak is epic, right? The next time you grill one of our steaks, please take some pics or video, email james@mrsteak.com and we'll post you on our social. We love to see our customers eating right!
Thanks,
James

Rated 2 out of 5 stars

Order damaged

When I got my order, Fed Ex called as the package had broke open due to the ice melting. Once received, the steak packages were torn and the meat was exposed. I sent pictured. I repackaged them and re-froze them. The steaks are very good, but the delivery process was clearly flawed. Thank you,

17 September 2020
Unprompted review
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Reply from Mr. Steak

Hi Jana,

Thanks for leaving this message and bringing this to our attention. FedEx had some delays due to fires and hurricanes recently and we sincerely apologize that it impacted your box. We didn’t realize that the packages were ripped due to this. That’s not acceptable and we want to make this right for you. What can we do to raise your review to 5 stars?

Please email me directly at liz@mrsteak.com and I will make sure you are taken care of. Thanks and so glad you felt the steaks were very good regardless!

I look forward to helping you!
Liz

Rated 5 out of 5 stars

Great service and overall ease of…

Great service and overall ease of ordering. Order was a gift that went over very well. Lucky to have them in Omaha.

17 September 2020
Unprompted review
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Reply from Mr. Steak

Hey Scott,
Thanks for your review. We're so happy that your gift went over well. Nothing beats Nebraskan prime beef! If you ever have any questions about future orders please email me at james@mrsteak.com
Thanks,
James

Rated 5 out of 5 stars

fresh and delicious steak as always.

8 September 2020
Unprompted review
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Reply from Mr. Steak

Hey Jumilene,
Thanks so much for the review! We love to hear that you've been enjoying our steaks. Please let us know if there is ever anything we can help you with in the future. Grill on!
James
james@mrsteak.com

Rated 5 out of 5 stars

Awesome and delicious steak from this…

Awesome and delicious steak from this company. 100% recommended.

19 August 2020
Unprompted review
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Reply from Mr. Steak

Hi Mae! Thanks so much for taking the time to write us the great review! It's wonderful to hear how much you've been enjoying our steaks. We really appreciate the recommendation! Please let us know if there is ever anything we can help with in the future.

Happy grilling and enjoy!

Liz @ Mr. Steak

Rated 5 out of 5 stars

Great product and fast shipping

Great product and fast shipping. Ribeyes were very tender and flavorful

12 August 2020
Unprompted review
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Reply from Mr. Steak

Hi Eric,

So happy to hear you love our ribeyes! I agree, we think they are amazing too.

If you want to try another ribeye option that's sure to impress I recommend our cowboy steak. :)

Hope you get some grilling in this weekend and have a great one!

Cheers,

Liz @ Mr. Steak

Rated 5 out of 5 stars

I have ordered from other companies and…

I have ordered from other companies and some I didn't want to feed to my dog. We are so glad to have found your company, the steaks were awesome. During times like this year its wonderful to be happy with your food. Thanks for all you do for the community as well!

The Gross Family

1 August 2020
Unprompted review
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Reply from Mr. Steak

Hi Tammie,

Thank you so much for taking the time to write us this wonderful review. We're so glad you found us too! We're really looking forward to being there for you and your family to supply your meats. If you ever need anything please don't hesitate to reach out to our team. We're always here to help.
Sincerely,
Liz
Mr. Steak

Rated 5 out of 5 stars

Amazing steaks from an amazing company

31 July 2020
Unprompted review
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Reply from Mr. Steak

Thanks so much Kaitlyn! We appreciate you taking the time to write us a great review and are thrilled you like our steaks and company. We're here to help if there's ever anything we can do.

Thanks again!

Liz
Mr. Steak

Rated 5 out of 5 stars

I have never had better steaks

I have never had better steaks. Never had more tender or tasty and certainly the quality is way above other companies from which i have bought steaks in the past.

20 July 2020
Unprompted review
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Reply from Mr. Steak

Hi David!

What a wonderful review - we are so appreciative that you took the time to write this, and are over the moon that we've delivered the best steaks you've ever had! Makes our week.

We look forward to continuing to provide you with the same high quality and consistency in our meats. Have a wonderful day and thanks again!

Liz
Mr. Steak

Rated 5 out of 5 stars

Boneless ribeye and flat iron steaks…

Boneless ribeye and flat iron steaks were so delish and tender,I plan to reorder more products.

11 July 2020
Unprompted review
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Reply from Mr. Steak

So happy to hear you love our ribeye and flat iron! Those are two of our favorite cuts! We like to slice up the flat iron and make fajitas or steak tacos. And while the ribeye certainly doesn't need anything fancy, our newest concoction with our ribeyes is called a "steak dog." Check mrsteak.com for the recipe dropping next week. Can't wait for you to try some of our other cuts - check out our bone-in ribeye or kansas city strip if you haven't yet. The bone brings some added flavor that is sure to WOW.

Thanks again and have a great week!

Liz
Mr. Steak

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