Almost 30 years ago my neighbor had given me the Holiday Skaters. Every year I put it up with the rest of my decorations. Little by little the lights burnt out and the music stopped playing. Eventuall... See more
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Review summary
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I had purchased two of the trees last year from another vendor and they were sold out. I went directly to the Mr. Christmas site and kept checking for them to become available. These are beautiful li... See more
I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the pai... See more
I received a damaged product, so I sent an email to Mr. Christmas' Customer Service. It was after hours, but I received a reply in about 15 minutes! I was provided instructions on what to send, like p... See more
4.1
Great
828 reviews
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Hasn’t replied to negative reviews
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Received a damaged item
Received a damaged item, been waiting on a resolution since 01/04. Unacceptable customer service and poor product quality, such a shame.
5 January 2026
You guys did great is the excellent…
You guys did great is the excellent experience. I received my product and I am very happy and I’m glad you guys are around. This is not my first product from you guys and it won’t be the last thank you very much.
5 January 2026
VERY DISAPPOINTED!!!!
I bought the Grinch climber with the sleigh for my husband for Christmas. It was broken right out of the package. I have contacted customer service several times and still have not received a solution. I received 2 emails back asking for videos in which case I provided proof of it being broken. I have been sending the same emails with the videos attached since last Thursday and still have not gotten a response. I have a feeling I lost $130.00. I have several Mr Christmas items and this is the first I have had an issue with. I would not recommend buying online. I would go to the store. At least you can return it if it’s broken. Very disappointed.
26 November 2025
Deer it is!
Love the little deer! Was so taken with it; he stands in the foyer greeting people. I especially like there is a timer. Mr Christmas products make Christmas so joyful!
2 January 2026
Good quality items!
4 January 2026
It is so beautiful and calming!!!
It is so beautiful and calming!!!! My favorite Christmas decor!!!!
30 December 2025
Ceramic Tree was not packaged well and…
Ceramic Tree was not packaged well and was received completely smashed. It's been almost two weeks and still no resolution from company.
31 December 2025
Quick & Friendly Resolution to Receiving Damaged Product
I received a damaged product, so I sent an email to Mr. Christmas' Customer Service. It was after hours, but I received a reply in about 15 minutes! I was provided instructions on what to send, like pictures of the damage and proof of purchase. I had an email that a refund was initiated the next day. I've never received such a satisfactory resolution so fast from a vendor. I was disappointed the item was damaged and no replacement was available but I'm very happy with how Mr. Christmas made things right
30 December 2025
Product Arrived Not Working & No Solution Provided
Product arrived not working. Contacted Customer Service the same day I received. Someone wrote back but to this day I have not received a resolution as to if I'm being sent a new one or getting a refund.
30 December 2025
Beautiful addition to our décor
I have wanted the Heirloom Music Box for a while and I am so happy I snagged it after Christmas. It has beautiful detail and will add such a nostalgic element to our décor next Christmas.
2 January 2026
Loved the trees!!
2 January 2026
All my items are exactly how they are…
All my items are exactly how they are described even better in person
31 December 2025
Terrible company
Terrible company. Very slow customer service responses. They sent me a damaged item. I will never do business with them again.
2 January 2026
Beautiful holiday train.
Beautiful holiday train.
Enjoying the music and watching the carousel and train moving smoothly around the track.
2 January 2026
My item was delivered damaged I reach…
My item was delivered damaged I reach out & get a standard copy & paste reply. The box had a giant hole punched in it & item doesn’t work I have no proof of purchase but my order number I have given several times. Customer service is horrible I will never purchase anything anywhere from Mr Christmas again
30 December 2025
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